A server does exactly what the name would suggest: it serves. A server is a piece of hardware, very similar to a standard computer, assigned with the specific task of solving other computers "problems", such as storing data, executing operations and complex math, moving information and much more. The first one was built in 1981 by IBM and since then the technology has advanced so much that we hit the Cloud (more about the history of servers here).  You’ve always wanted to ask this question. You know it, I know it. Everybody talks about the Cloud, but what the hell does it mean? The Cloud The word Cloud was appropriately chosen as a metaphor for the new intangible way of approaching computing. Let me introduce two concepts: Virtual Machines and Cloud Computing. Some 15 years ago, people were trying to figure out a way to use the unexploited processing power of their servers, as these were not used efficiently. Companies like VMWare created softwares that basically allowed server architects to create multiple independent virtual servers that could be based on a single piece of hardware, optimizing the employment of the machine. This had a huge impact on the size of Data centers and energy consumption associated with servers as it allowed us to have multiple virtual servers on a single machine, instead of having the equivalent number of physical servers. Cloud Computing was the second big breakthrough in the way we use computing power. In fact instead of relying on a physical server or your computer hardware to execute applications or store data, it became possible to access a virtual server through the internet. The main advantage of Cloud Computing is that applications and data became "hardware agnostic", as you can access programs and documents from any computer or device, provided that you have internet and your access data. Great examples of Cloud technologies are Google Drive, Spotify and Dropbox. Taking the LMS to the Clouds Now that the concepts of Cloud computing and virtual servers are clear, I would like to talk about the Cloud LMS, what kind of benefits it brings to an organization trying to implement a learning strategy, and why so many organizations are moving towards this technology. As we said, Cloud Computing allows you to store data and execute programs through a Virtual Server accessible through any internet connection. Moreover this kind of infrastructure allows a certain degree of flexibility, as data, users and operations can be easily switched from one machine to another one. But what does it mean for the LMS administrator and the end users? The two main advantages of Cloud technologies applied to Learning Management Systems are accessibility and scalability. The first benefit is strictly related to the user experience. As we stated precedently, Cloud technology allows users to access programs and data from any device and location, provided that they have an internet connection and their credentials. In the era of mobile learning, the ability to access your learning material via your smartphone, tablet or laptop without losing your progress and data is extremely important and will definitely improve the learner experience. From the managing point of view, having a flexible infrastructure is always a benefit. Unless you are working for a project of mastodontic dimensions, where a difference of a 100 users doesn’t really affect the overall management structure of your program, you might need to change the number of users associated with your platform according to the number of learners you are expecting to have. With legacy technologies this required physically buying a different server and replacing the old one; with Cloud computing it is sufficient to click a button or to ask your software provider to apply changes as it is as simple as moving documents from one folder to a different one in your computer. Other benefits that come from using a Cloud LMS are improved security, faster deployment and maintenance. It has been proven that Cloud systems are more secure than standard IT infrastructures (you can read Google’s opinion on this matter here); To use a Cloud server it’s as easy as pressing a button (usually the purchase button on a cloud-based service provider’s website) Maintenance is easier when associated with Cloud technologies; by separating the virtual machine from the hardware, downtimes and failures are memories of the past. For further clarity, take a look at this blog post entitled "SaaS (Cloud) LMS OR Hosted LMS? Key tips to make your decision easy"   If you want to check out the benefits of a Cloud LMS for yourself, we invite you to test-drive the Docebo LMS for two weeks by activating your free trial at the bottom of this post! Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post To infinity and beyond: welcome to the Cloud LMS appeared first on Docebo.

Most avid readers will agree: no technology could replace the feeling of a book in your hands, immersed in its pages, flipping furiously from one chapter to the next. But that doesn’t mean technology doesn’t have a place in the world of reading. Quite the contrary, introducing new tools in your classroom can get students excited to read more and provide you with greater access to student data—which you can use to further enhance your teaching. However, these tools won’t teach your students for you. To make them effective, you need to maintain a learning-first attitude: "When you’re focused on ‘Learning First’ and not ‘Technology First,’ the technology is secondary to your good instruction," said Lauren Steinmann, a Digital Learning Coach and 11-year teacher. Find that delicate balance between teaching and relying on technology with these three tips. 1. Qualify Your Technology Needs There are dozens of tools available to help you teach reading with technology and all of them vary in one way or another. Take a minute to consider what it is you and your students need, which can help to narrow the options. To do so, answer a few important questions: What is my goal? What is the main goal of this product? Do I need the product to be common core-aligned? Will the product let me monitor my students’ progress? For example, you may think: My number one goal is to make reading more fun for my students. The main goal of the product will be to build a community around reading with my students. I need a product that comes with built-in, common core-aligned comprehension questions. I want to be able to check-in whenever at any time to see which students are excelling and which are falling behind. In this case, Whooo’s Reading, a social platform that encourages students to read more and makes it easy for them to discuss the books they love, would be the perfect fit for your needs. Other reading technology tools that may fit a variety of needs are: Guided Reader Books that Grow Footsteps to Brilliance Imagine Learning 2. Use Data to Improve Your Lessons One of the greatest benefits of using technology to teach students to read is that (in most cases) you have access to accurate data, rather than extracting it yourself manually. Use this data to improve your lessons; offering personalized learning opportunities for the students who need it and challenging those who are standing out as top readers. This data can also offer insight when meeting with parents or grading reading homework. 3. Take it Offline Your classroom doesn’t need to put all its focus on technology to reap the benefits. In fact, organizing offline opportunities to discuss and reward reading can enhance work your students do within the tools. Here are four offline activities to try: Hand out reading certificates: One could go to the top reader of the week or the student with the most thoughtful comprehension answer, for example. Organize a reading party: Plan to have a reading party once a month. Bring a special snack for the students to munch on while they get lost in their books. Organize a book swaps: Kids of all ages agree: the books they finish (and love) are the ones they pick out themselves, according to the newest Scholastic Kids and Family Report. A book swap encourages kids to choose the books they want to read. Create competitions: Challenge your students: Who can read the most this weekend? Who can finish their book by tomorrow morning? Technology makes reading more fun and exciting for students and provides you with accurate data about how they’re improving. Use these tools to enhance the great work you already do. Author: Jessica Sanders is the Director of Social Outreach for Learn2Earn. She grew up reading books like The Giver and Holes, and is passionate about making reading as exciting for young kids today as it has always been for her. Follow Learn2Earn on Twitter and Facebook, and send content inquiries to social@learn2earn.org. The post 3 Tips to Teach Reading With Technology appeared first on Docebo.

We’ve just released a whitepaper on massive open online courses (MOOCs) in which we explore their popularity in the corporate learning world and future viability in the academic world. This whitepaper follows a recent webinar we hosted with four online learning specialists: John Leh, CEO and Lead Analyst at Talented Learning Dr Mike Orey, an Associate Professor at the University of Georgia Aaron Silvers - a designer, technologist and strategist responsible for helping to bring massively adopted learning technologies into organizations around the world, notably SCORM and xAPI (otherwise known as Tin Can). Erica LeBlanc, the Operations Development Manager for the IP and Science division of Thomson Reuters The whitepaper considers ten MOOC-related questions: What’s a MOOC? What’s the future for MOOCs? From a corporate perspective, what types of MOOCs are there, how are they being implemented and why would a corporation want a MOOC? Are MOOCs really a disruptive force in learning? What’s the primary benefit to businesses offering MOOCs? Will MOOCs up-end the fundamental structure of teaching - especially in a corporate setting? What will be the effect of MOOCs in developing countries and immature learning markets? How do you see corporate acceptance of MOOC-based education? How can you close the gap between MOOCs’ high enrolment and low completion rates? Are MOOCs actually disrupting anything? DOWNLOAD THE FREE WHITEPAPER Published by Docebo, a world’s Top 10 ranked SaaS E-Learning solutions provider In the whitepaper we argue that, while the idea of millions of people collaborating on a single subject in a shared learning environment is exciting, in reality MOOCs are unlikely to attain their original promise. MOOCs are still struggling to find a market niche within the corporate world - since it’s difficult for any but the largest corporations to generate a following around a subject that they’re willing to make freely available to everyone. On the other hand, MOOCs seem to abound in the academic world - but those offering the MOOCs are now wondering how to make money from the intellectual property that comprises these courses. MOOCs provide greater access to learning and a wider range of knowledge from different cultures and countries but technology isn’t beneficial merely because it’s there. Nonetheless, MOOCs have already shown their potential to disrupt the academic and corporate learning worlds — in terms of price, technology and even pedagogy - even if research shows that MOOC participants tend to come from the already well-educated and privileged in society. There are models that have proven successful within some organizations so, if your heart is set on a MOOC, there’s a case to be made to launch one. However, you should examine your business requirements and evaluate whether a MOOC is needed to solve your issue, or whether some high quality, targeted learning can achieve your objective.  Josh Squires, COO, Docebo EMEA   DOWNLOAD THE FREE WHITEPAPER Published by Docebo, a world’s Top 10 ranked SaaS E-Learning solutions provider The post Do corporate MOOCs have a future? appeared first on Docebo.

Information is the driving force that has predominated the 21st century, and increasingly over the last decades and even years.  The ability to gather news quickly and process that information can make or break companies. In 2012 we created 2.5 quintillion (1018) bytes of data per day and because of this gigantic growth, having access to the right information at the right moment is challenging but necessary. So in order to help elearning professionals find essential elearning news, we gathered a list of resources that you will find extremely useful. LinkedIn As we are talking about elearning professionals, the most obvious place to start looking is LinkedIn, the social network dedicated business networking. Here you will find many interesting people to follow and a great number of groups in which market leaders share interesting news and facts about elearning, L&D and much more. The eLearning Guild Instructional Design & E-Learning Professionals’ Group eLearn - An eLearning Training Group eLearning Global Network elearning 2.0 Mobile Learning in Education Facebook Facebook is mostly used by companies to share updates and engage with fans, but sometimes groups can be a good source of information. E-Learning technologies The eLearning Guild eLearning Club Google+ Google+ is having quite an impact with its Communities. As a matter of fact, Google has over 600 million users, mostly professionals, who use Google+ everyday to share and collect information, so here you can find some interesting communities to check out: EdTech Technology in Education Twitter 500 million tweets per day means you definitely need help filtering out the top Twitter accounts in elearning. If you could check one tweet per second it would take you approximately 16 years to check the tweets produced in one day! In order to save you a few years on Twitter, here are our favorite elearning Twitter accounts: David Anderson Jane Hart Connie Malamed Craig Weiss More resources! Now that we have covered the most relevant social media, I would like to give you a few more resources/ links that will definitely help you to keep track of what is going on in the world of online training: Here’s a Scoop.it page, which is basically a dashboard curated by an industry expert containing the most relevant articles on a  subject (e.g. elearning) according to him/her. An RSS feed using Google Alerts that will be updated everyday with the most relevant articles on Google about elearning! You can check it here.   The best elearning blogs Articulate Community: One of the most interesting blogs on modern training and instructional design. In this blog you will not only find great articles, you will also find a very active community of trainers, elearning experts and instructional designers who exchange opinions on the latest trends. Elearning Industry: Founded by Christopher Pappas, the Elearning Industry blog gathers some of the best blog posts in the market by guest bloggers on all elearning related topics. Kapp Notes: Instructional Designer and Gamification Expert, Karl Kapp helps companies to transition to elearning and shares his knowledge through his blog. Talented Learning: CEO and Lead Analyst (and blogger) at Talented Learning, John Leh is an LMS selection consultant who helps organizations plan and implement technology strategies that support extended enterprise learning. Elearning Provocateur: Ryan Tracy is one of Australia’s leading training experts and he likes to "provoke deeper thinking" through his blog. Rapid Elearning: hosted by Tom Kuhlmann, who has over 20 years of experience in the training field, the Rapid Elearning blog shares some practical tips and tricks for the elearning pro. Jane Hart Blog: Founder of the Centre for Learning & Performance Technologies, Jane Hart is the UK’s leading expert in Learning & Development. Stephen’s Web: Stephen Downes works for the National Research Council of Canada and has created a blog to demonstrate new directions in the online learning field for practitioners and enthusiasts. Elliot Masie’s Learning Trends: By Elliott Masie - an analyst and speaker focused on the changing world of the workplace, learning and technology. The post 26 resources for elearning professionals appeared first on Docebo.

News that the Canada-based venture capitalist, Klass Capital, has invested some $3m to help further develop Docebo’s disruptive Cloud SaaS-based e-learning solutions platform, allied to news from Saba that it’s being acquired by an affiliate of Vector Capital, are just two of several recent interventions in the learning management system (LMS) market which indicate the achievement of a further milestone in the industry’s development. They also indicate a further polarization among LMS offerings on the market. For the least two years, Docebo’s LMS has figured prominently among the world’s top ten LMSs - in the list published by the world-renowned independent analyst, Craig Weiss. The LMS is used by over 800 business-to-business (B2B) clients, in more the 30 languages and in over 80 countries worldwide. Clients include major brands such as Bloomberg Institute, Thomson Reuters, FreshBooks and Autodesk. Saba, which has a longer track record than Docebo and which has had an association with Vector Capital since 2013, claims to have some 2,200 customers across 195 countries using 37 languages. Having been originally funded by the Italian Venture Capital firm, Principia SGR, Docebo now has backing from Klass Capital - a company which provides expansion stage capital to high growth enterprise software businesses and has developed a portfolio of 15 high growth enterprise software businesses. Developing an LMS isn’t difficult. It can’t be - because there are currently an estimated 800 LMSs commercially available in the world, some 642 of which are examined in depth in Craig Weiss’ 2015 report. Much of the difference in these figures can be explained by the number of LMSs which are only available in certain geographies, such as China and Russia. Craig Weiss’ report in 2014 examined 582 LMSs. This is an indication of the current rate of market growth in this sector. According to Craig Weiss, some 90 percent of features are common to some 90 percent of LMSs. When searching for the right LMS for your organization, it’s important to identify those LMSs which offer exactly the ‘extra ten percent’ of features that you want. In his view, current key issues and trends in the LMS world include: Gamification - which is growing fast but many systems currently limit its use Modern user interfaces - notably with the move towards greater personalisation of the learning experience The ability of the vendor to provide support and service Speed of innovation from the vendor The vendor’s adoptability and adaptability, as well as acting upon consumer feedback Yet this overall figure - of 642 LMSs - disguises the growing disparity in LMSs. Only a relatively small proportion of these LMSs can cope seamlessly with the learning demands of a large - often global - organization. This is the area of the LMS market where there are large numbers of learners who need access to a large number of learning materials, often in a variety of languages and tailored to fit different cultures even within the same geography. The products from companies such as Docebo, Saba and several others, operate most effectively in this sector of the market - and, because the numbers involved are large, it’s these companies’ LMSs that attract the attention of venture capitalists. Their money is driving the further development and sophistication of the LMS - and, indeed, that of its ‘complementary cousin’: learning content management systems (LCMSs). One of the key developments in this sector of the LMS market began some five or so years ago with the decision to put LMSs ‘in the Cloud’. Commenting mainly on the UK market in 2010 but also looking at the rest of Europe, Learning Light’s Report, ‘The UK e-learning market 2010’, said: ‘In terms of technology trends, we see considerable innovation and potential disruption to business models driven by open source technologies, mobile and smart devices, e-books, Cloud and Software as a Service (SaaS), along with the new style and demand of learners living almost all of their lives online.’ It continued: ‘The emergence of Cloud SaaS is, arguably, one of the big leaps for learning technologies. Unlike a lot of new wave learning (e.g. m-learning), it isn’t about clever technology awaiting a cost-effective application. The Cloud was simply inevitable… (The) Cloud really appears to have captured the imagination of learning technologists and e-learning specialists … with organisations as diverse as GITEX (Middle East), DCKTN (UK) and Microsoft devoting time and resources to publications and events on the subject. (The) Cloud is mainly seen in terms of data management right now but the acceptance of SaaS as a cost cutting and robust technology opens minds and reduces barriers to take-up.’ As with so many of Learning Light’s market predictions, its views on the Cloud and SaaS have proved to be extremely accurate. LMS producers were quick to see the possibilities of this technology in 2010. Now - after a suitable time lag, because they wouldn’t want to be seen as incautious - venture capitalists have seen what has been achieved in only a few short years. As a result, they are now prepared to invest in order to speed the development and application of learning, as well as monitoring that learning, via the Cloud. The market leading LMSs are those which cater for large numbers of users in national and international organizations and deliver that learning in diverse languages to diverse cultures. These - as Docebo and Saba have just illustrated - are the ones that are attracting the investment that will enable these Cloud SaaS-based systems to develop the leading edge gamification applications and modern user interfaces that all LMS buyers want to see - and which the major LMS buyers can afford.   By Bob Little For the last 25 years, Bob Little has been writing and commentating on all aspects of corporate online learning technologies. His work is published around the world. The post From Cloud & SaaS to Capital & Success appeared first on Docebo.

Marketing is communicating the value of a product, service or brand to customers, for the purpose of promoting or selling that product, service, or brand. Wikipedia Today the internet offers such a wide range of possibilities in terms of courses, MOOCs, videos, slides and documents that it is quite difficult to stand out and be found. If you want to find an audience for your courses you should start to apply some marketing techniques and as we speak about online courses the most obvious choice is to start from online marketing. I’ve had the chance to test a variety of strategies and techniques and here I want to share with you four actions that I consider mandatory in order to market anything online, which you can apply to your courses. Build your website: The internet as we know it is based on websites. If you want to be found on Google (and trust me, that’s where you want to be found) the first step is definitely creating a web page. Doing so will contribute to your online reputation and, most importantly, will give a great boost to your Search Engine Marketing (SEM) strategy. In fact Google and the other engines constantly scan the internet for pages (and in the past few years for social profiles) in order to create an index. As a result of this constant research, every time someone looks for a specific online course the search engine gives back a list of results that might help the user, and the better and more relevant the website is, the higher is its position in the search engine result page (SERP) (which usually means more potential customers). Start a blog: unfortunately having a website is not enough: anyone, given enough time and resources, can create a web page thanks to the great amount of tools available. In my opinion, the second most important strategy to stand out in today’s internet marketing is definitely creating a compelling blog. Through a blog you are not simply adding keywords to your website (which is actually a good thing for Search Engine Optimisation): you are creating value for your audience. In the end I really believe that creating value for your users is the ultimate in marketing, and sharing your experience and knowledge with them can definitely be considered ‘giving value’. Engage with a newsletter: now that you have your own website and blog, it is time to focus on creating a long term relationship with your audience. Modern Marketing techniques rotate around a relatively new strategy called Permission Marketing, a strategy developed by the marketing guru Seth Godin. While in the past people were simply bombed with advertising everywhere, modern marketers understood that to really get to people’s hearts you need to establish a relationship with them, based on permissions, such as the permission to send them an email every now and then. When people subscribe to your newsletter, they allow you to send them updates about your blog, news about your course offerings, reminders of how important they are to you and your activity. By creating a good email list and a useful newsletter, you will definitely find a long term source of customers for your courses. Boost your online presence with Social Media: February 4th, 2004: Facebook was founded. 10 years ago the king of social media was born and things changed forever. We have to admit it to ourselves: we spend a lot of time on social media, and not just for chatting with our friends. Nowadays Social Media are used as an extension of our online presence, as they allow us to communicate with fans, potential customers and partners. Once again, the trick is not to use social media as a simple outlet of information, but as a channel for interaction and value exchange. In order to boost your online presence in the elearning field I strongly recommend you create profiles for Facebook, Twitter and Linkedin (as a start) and share the content of your blogs on platforms such as Scoop.it and elearningtags.com. You can also take a look at a few social media profiles that you should follow and interact with in this article we published a few weeks ago. Here are a few examples of very successful online courses / platforms: Ted Talks: Ted Talks is probably one of the most educational and motivational series of videos on the internet. One of the reasons for its success is surely the end goal of these videos, which were created in order to inspire people to achieve great things (i.e. offering value), but their website surely has played an important role in Ted’s history. As a very intuitive website, they manage to deliver value to the users as soon as they land on the page, while their videos are shared thousands of times through their social media channels. Ted Talks videos define virality! Khan Academy: with almost a million Facebook likes, 380 thousands Twitter followers and about 20 million monthly visits on its blog, Khan Academy has definitely mastered the art of marketing for online learning. If you want to learn more about effective social media strategies for your courses, you should definitely check the Academy social accounts. edX: only a handful of websites in the world have a PageRank of 10 and edX is one of them. If you try to search for "online courses" or any variations of related keywords, you will always find this website among the top results. The lesson here? Make sure that your course is in the top results for your specific niche and then wait for your customers to find you. If you still haven’t created your online courses but you would like to start sharing your knowledge, and why not, make some money out of it (!) here you can activate your 14 day free trial of the Docebo LMS and give it a shot! Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post How to market your online course in 4 easy steps appeared first on Docebo.

We invite you to read our just-released case study on Nuance, the Zurich-based travel retailer which employs more than 6,100 people worldwide and serves over 31m travelling customers a year. Nuance operates retail outlets spanning more than 60 locations in 18 countries and territories across the globe. The company also provides in-flight services and operates a wholesale and distribution business, supporting the travel retail sector.   DOWNLOAD THE FREE CASE STUDY Published by Docebo, a world’s Top 10 ranked SaaS E-Learning solutions provider Nuance is using the Docebo Cloud SaaS-based LMS to centralize knowledge within the company and make it available as and when it’s required. In the past, Nuance had made many attempts to develop a single Learning Library and a unique knowledge repository. The result was that the knowledge and training material had been compiled in different formats, with different tools and stored in different repositories. Moreover, it was difficult to update all the different libraries and ensure that they all had the most current, appropriate information. So the company’s HR department’s search for the answer to the challenge of minimizing training time and especially improving getting new staff ‘up-to-speed’ quickly led it to Docebo. Docebo’s LMS helped build a single, always up-to-date knowledge repository so that the various learning materials online could be effectively delivered to learners around the world. Docebo is extremely simple and intuitive both to install and administer and - importantly - end users also find the Docebo LMS easy to use. Moreover, we’ve found that Docebo’s standard of customer service is extremely high." Mario Pizzagalli, iqons s.r.l. (Nuance’s Project Manager) DOWNLOAD THE FREE CASE STUDY Published by Docebo, a world’s Top 10 ranked SaaS E-Learning solutions provider The post Learning at travel retailer Nuance goes places, thanks to Docebo appeared first on Docebo.

This post is based on a recent webinar, hosted by Docebo, on the Extended Enterprise. During the webinar, industry experts dig into the profitable topic of extended enterprise learning and show you what you really need to be successful. Contact us to receive your link to watch the webinar! Extended Enterprise (EE) learning is any training effort targeted at your non-employees with the goal of impacting measurable behavior change.  Every industry globally uses some form of EE learning and they all have the same fundamental challenge.  Extended enterprise users are voluntary users and thus need to be treated differently - better than employees. All extended enterprise audiences are voluntary but to differing degrees.  You can make your employees take training but you can’t make the EE voluntary learners do anything.  Organizations need to make voluntary learners want to take content, pay for content and come back and do it again and again.  As a result, experts in extended enterprise learning need to be equally skilled in business, marketing and measuring success as well as the traditional learning technology skill set. Extended enterprise learning comes in many shapes and forms.  Here are the top six examples of how you can use extended enterprise training to gain a competitive advantage. #1 — Partner Channel Training and Certification Manufacturers, software providers, insurance companies, investment brokerages and telecommunication companies usually have global, independent partners that resell and service their product lines as well as provide local value added services and support. These global partners often represent competing product lines from competing organizations.  The organization that best trains and certifies its partners on their products and services and provides just-in-time performance support will win the mindshare battle.  In every industry, those organizations that train and certify their partner channel see dramatic increases in channel sales, complexity of sales and end-customer satisfaction. #3 — Customer Training Academy Over the last few years customer learning has evolved into a strategic marketing, sales and support tool.   If you have a product or service that requires any level of customer expertise, then you better be training your customers in a measurable way.  A learning management system branded as a "customer academy" is used as the backbone of the customer learning system delivering eLearning, tutorials, videos and social learning that can be created once and reused countless times. Knowing if your customers have been trained or not gives you the power to measure the return on your investment by comparing their buying and use behavior.  Organizations with formal customer learning programs enjoy higher customer satisfaction rate, decrease in support calls, increase in customer renewal rates, upsells and cross sells. #5 — Continuing Education and For-Profit Training Many professional jobs such as accountants, architects, dentists, doctors, nurses and teachers to zoologists are required to take a certain amount of professional development training every year.  The amount of training is usually expressed in credit hours and varies by professional and geographic location but 20-50 hours/year is common.   Many types of organizations compete to provide continuing education content and certification to these professionals including associations, training providers and universities.  The ability to attract professionals, sell them content, provide them value and have them come back next year is vital to success, stability and longevity of any organization providing training. The professional continuing education industry is huge.  For example, the healthcare continuing education industry is centrally accredited by the Accreditation Council for Continuing Medical Education,  In 2013, CME providers conducted over one million hours of CME instruction to 24,000,000 healthcare professionals. #2 — Dealer/Franchise Onboarding and New Product Rollout While channel partners can represent many organizations, dealers and franchises usually only represent one.   Automobile manufacturers, gasoline service stations, restaurant and hotel chains, car rental agencies and beauty aid organizations all sell exclusive dealer or franchise rights to independent partners usually limited to a geographic area.  These partners pay a hefty initial fee and ongoing royalty for the proven business model, brand recognition, marketing, defined products and training to make them successful. Most dealers and franchisers provide training and certification to their franchisees for every job role from owner to maintenance in a prepackaged LMS, content and performance support learning environment. #4 — Contract Workforce Compliance In the oil and gas, transportation, large scale construction industries and even retail, many workers are independent contractors.  The regulatory compliance nature of these industries and positions require employers to be incredibly diligent in training contractors and ensuring their training or regulatory certifications are current. An extended enterprise LMS allows contracting organizations to deliver compliance mobile enabled content and verify compliance adherence.  Using APIs these organizations integrate contractor ID card readers, building entry access, starting of vehicles or even a helicopter ride to an off shore drilling platform to real-time LMS compliance completion status records.  Compliance violations can cost lives at the worst and millions in fines at the best and can be solved with a good extended enterprise LMS. #6 — Public Training Governments at all levels and non-governmental agencies like the Red Cross have the mission of educating the public on a multitude of topics.  Emergency responders, families of veterans, new business owners, unemployed workers and traffic violators are all examples of the public audience that needs to be trained and it’s not always for free.  Selling courses to these audiences is common and is an amazing income generator due to the high number of users that are typically associated with public initiatives. Historically, this training was provided by live instructors or sending out paper materials, but has migrated to the extended enterprise LMS as preferred delivery method because of low cost of distribution and the ability to measure effectiveness and change in behavior. Conclusion Smart organizations provide opportunities for their extended enterprise audiences to learn.   In extended enterprise learning, it is the organization’s job to attract, engage and retain learners and the only way to do that combine marketing, business and training into one measurable program.  When thoughtfully designed and delivered extended enterprise learning is measurable and will help your organization make money, save money and accelerate your pace of your business. You shouldn’t wait to get started. Your competition didn’t. Join our free Webinar March 12th on: Top 10 Features of an Extended Enterprise LMS   Organizations are rapidly embracing the concept of training and certifying their audiences because done well, it becomes a significant competitive differentiator.  Do you want to learn more?   Join John Leh, CEO of Talented Learning, LLC and Alessio Artuffo, COO of Docebo NA as they dig into the profitable topic of extended enterprise learning and show you what you really need to be successful.  This fast-paced, entertaining and interactive session will include:   Intro to extended enterprise learning Top 10 EE Feature countdown Live EE demonstration Vote for your favorite features Question and Answer Register now!  About the Author John Leh is CEO and Lead Analyst at Talented Learning, LLC, a research and consulting organization dedicated to the advancement of extended enterprise learning.  John has 19 years of experience in the eLearning and LMS industry having served as a trusted advisor to more than 100 learning organizations. The post Top 6 Uses of Extended Enterprise Learning appeared first on Docebo.

A couple of weeks ago we released a free whitepaper entitled "MOOCs: from Academia to Corporate". This whitepaper followed a webinar during which four industry leaders discussed the nature of MOOCs, the future of Corporate MOOCs, and MOOCs in academia. Today, MOOCs tend to refer to a collection of individual courses from one source, such as a university. MOOCs can also be defined as the learning management system (LMS) platform that allows people or organizations to create, host and deploy content. John Leh, CEO and Lead Analyst of Talended Learning MOOCs are giving people a free trial of the experience of taking a university class and, at the end, you can get the continuing education credits for a small fee Mike Orey - Associate Professor at the University of Georgia Corporate partnering with MOOCs is something that’ll be evolving in the next few years. A reputable MOOC, coming from the universities, or platforms like edX, could be integrated with corporate development plans. So an LMS wouldn’t necessarily render MOOCs irrelevant. There’s a lot of information that needs to be transferred to employees. If the information already exists and comes from a reputable university, I’d take advantage of that." Erica LeBlanc, the Operations Development Manager for the IP and Science division of Thomson Reuters Over time, if you’re looking to hire a project manager and you find someone who’s gone through a MOOC experience to earn their project management professional certification, you’ll look at that person seriously Aaron Silvers, a designer, technologist and strategist responsible for helping to bring into being learning technologies DOWNLOAD THE WHITEPAPER CHECK IT OUT ON SLIDESHARE The post Our MOOCs whitepaper is now on Slideshare! appeared first on Docebo.

This post is based on a recent webinar, hosted by Docebo, on the Extended Enterprise. During the webinar, industry experts dig into the profitable topic of extended enterprise learning and show you what you really need to be successful. Contact us to receive your link to watch the webinar! The evolution of cloud computing, mobile devices and social media changed the learning and development market in ways that no one could have predicted.   While progressive L&D experts have been leveraging these new technologies for their employee learners, the greatest beneficiary has been opportunistic organizations who maximize their interaction and training contact with their corporate extended enterprise learners. Are you impacting your business with extended enterprise training?  If not, you are behind.  Organizations in every industry globally - including yours - use extended enterprise training as a strategic tool to grow and improve their business and profitability. Extended enterprise learning is any training, knowledge, certification or performance support provided to your non-employees such as channel distribution partners, resellers, dealers, franchises, members, customers and end-users of your products and services. Winning your competitive race is a matter of percentages and few organizations outdistance everybody for a long period of time.  Continual investment and growth in training your extended audiences and providing them targeted performance support has a proven positive impact on core business metrics.  Smart organizations use this fact to their advantage. LMS is the Backbone of Extended Enterprise Extended enterprise learning is facilitated by a Learning Management System (LMS) to keep track of all your users, content and the relationship between the two.  For over twenty years corporate organizations have been using LMSs and eLearning to provide mandatory and self-service training to their employees.  Historically, LMS systems were successful in reducing training delivery costs and ensuring regulatory compliance but they fell woefully short in engaging learners, being easy to use or facilitating ecommerce.  They were all about saving money. The new cloud LMSs leverage the advances in technology to finally facilitate engagement with global extended audiences at a fractional cost in comparison traditional LMSs.  With these hurdles removed organizations are focusing on delivering a measurable impact through external training and they can prove it.    Training your corporate extended enterprise audiences is all about making money, impacting business change and winning your competitive race.  Measurable Benefits of Extended Enterprise Learning Unlike internal employee training it is easy to measure the business impact of extended enterprise learning.   An extended enterprise learning management system will allow you to report on the training completions of your extended audience groups.   Compare trained vs. untrained groups or individuals in any metric you are tracking such as renewals, support calls or channel sales performance to determine the measurable impact. The measurable benefits of extended enterprise learning can be grouped into three main categories: Increase Income -Extended enterprise learning is about making money for an organization.  If you train your channel partners about your products and how to sell them, channel partners will sell more.  Similarly, if you train your customers on how to use the software they just purchased, they have a better chance to get a good start, use the product as intended, be successful and renew their subscriptions.  Organizations also sell their content and certifications and create a new stream of revenue from the sale of content and channel partner certifications. Decrease Costs -Educating your partners, prospects and customers increases customer satisfaction and decreases the cost of customer support.   Extended enterprise learning technology also decreases overall training delivery costs through the reuse of learning materials and elimination of travel and instructor costs and also reduces the regulatory compliance risk.  Finally, the cost to build and support a growing and global network of partners and customers is greatly reduced through extended enterprise training and performance support. Accelerate Timelines - Through the use of extended enterprise training organizations can shorten timeframes for many activities.  Rolling out new products, expanding into new global areas, ramping up external sales are all measurable impact areas.  Onboarding new customers to successful customers is dramatically decreased with focused training and just-in-time learning interventions. Few activities in the corporate world have the ability to impact so many of the above business metrics.  Deploying an ever evolving extended enterprise outreach and training initiative can provide you a sustainable competitive advantage to outpace your competition. Extended Enterprise Case Studies To be really successful in extended enterprise learning it is important to develop a measurable success plan from day one.  Define who you are going to target, what behavior you want to change and how you will measure it.  By knowing the impact to the business you have all tools to ask for more budget and then prove the impact.  Here are four case studies of organizations that have proven the worth of training their extended enterprises.  Click on the company name to access full case story and many more. Veeam Software, a global leader in data protection, disaster recovery and virtual environment management, provides training content to over 50,000 channel partners and 90,000 customer users, resulting in 3000 learning engagements per month and 10,000 revenue generating certifications.  95% of trained partners agree that training helped them to improve knowledge and ability to sell, improving results and productivity. Autodesk certifies instructors who can train users and organizations to help them obtain the greatest return on their Autodesk software investment.  Autodesk lowered their training delivery costs, increased global reach, generated income and improved content consistency while certifying over 5000 instructors in 13 countries. Sealed Air is a global packaging and cleaning products manufacturer that developed and deployed a for-profit client academy to certify their clients on their products and how to properly use them.  Sealed Air analyzes training completion data combined with business data to benchmark goals and measurable performance. International Parking Institute utilizes Docebo to train, certify, measure and report on learning for parking professionals from member organizations in every industry globally. Conclusion Training your corporate extended enterprise audiences is all about making money, impacting business change and winning your competitive race.  There is a multitude of ways to impact your business with extended enterprise learning.  The important thing is to pick business metrics you can measure from day one and document how these metrics change with extended enterprise training.  You don’t have to start big.  You just have to start.   Join our free Webinar March 12th on: Top 10 Features of an Extended Enterprise LMS   Organizations are rapidly embracing the concept of training and certifying their audiences because done well, it becomes a significant competitive differentiator.  Do you want to learn more?   Join John Leh, CEO of Talented Learning, LLC and Alessio Artuffo, COO of Docebo NA as they dig into the profitable topic of extended enterprise learning and show you what you really need to be successful.  This fast-paced, entertaining and interactive session will include: Intro to extended enterprise learning Top 10 EE Feature countdown Live EE demonstration Vote for your favorite features Question and Answer REGISTER NOW About the Author  John Leh is CEO and Lead Analyst at Talented Learning, LLC, a research and consulting organization dedicated to the advancement of extended enterprise learning.  John has 19 years of experience in the eLearning and LMS industry having served as a trusted advisor to more than 100 learning organizations. The post The Business Case for Extended Enterprise Learning appeared first on Docebo.

Extended Enterprise (EE) learning is any training, knowledge, certification or performance support provided to your non-employees - such as channel distribution partners, resellers, dealers, franchises, members, customers and end-users of your products and services. Organizations are rapidly embracing the concept of training and certifying their audiences because done well, it becomes a significant competitive differentiator. On Thursday March 12th at 10am PT | 1pm ET  join John Leh, CEO and Lead Analyst at Talented Learning, and Alessio Artuffo, COO of Docebo NA, as they dig into the profitable topic of extended enterprise learning and show you what you really need to be successful.  This fast-paced, entertaining and interactive session will include: Intro to extended enterprise learning Top 10 EE Feature countdown Live EE demonstration Vote for your favorite features Question and Answer This recorded webinar is available for viewing SEND US AN EMAIL TO GET YOUR LINK! Want to read more on the topic? check these recent articles: The business case for extended enterprise learning  Top 6 uses of extended enterprise learning   The post Join our March 12 Webinar: Top 10 Features of an Extended Enterprise LMS appeared first on Docebo.

Reaching your global audience In a Global Economy, your Extended Enterprise Users can be located worldwide. To satisfy their needs, you need to bear in mind two things: speed and latency. The speed at which your users can download the content they need from the internet, or your company academy, should be high. The latency - the time needed to establish the connection between the final user and the remote service - should be low. One of the most effective ways to ensure both of these things is to use a content distribution network (CDN). This is a technology that replicates the learning materials on different datacenters, located worldwide, and delivers that content from the closest server to the user. This enables the learning materials to get to all users, wherever they are, with optimal speed and latency. It’s all about brand Delivering learning materials to different countries is likely to involve meeting several conditions. If, for example, your product is branded differently in different countries, you’ll need to create different customer academies with different product logos and even different content, based on each of your target audiences. Fitting your clients’ brand identity When using Extended Enterprise, you can build separate academies for each of your clients - tailoring the environment to the client’s logo and corporate identity to enhance the user experience and "fidelization". Different brands, different policies Using the Extended Enterprise concept to manage different audiences might mean that you need different policies for each one. For example, in an LMS that delivers Internal, Customer and Dealer training with different brands, you may need to set up three separate login policies - mixing a Single Sign On system with the internal systems for those accessing the Internal learning materials. Dealer users can reach the LMS from the Dealer portal, while Customers can be handled via self-registration. Different countries, different laws Privacy and Data Protection regulations differ between the US and Europe - and variations in these regulations occur from country to country. Furthermore, laws in the world’s emerging markets are evolving swiftly. With the Extended Enterprise approach, you have to ensure that your Extended Enterprise Vendor is cross-compliant with the relevant Privacy and Data Protection laws. Usually European Union (EU) laws in this area are stricter than are US laws (you may wish to view the Safe Harbor policy). Don’t forget your CRM Selling complex products involves the Four Keys of Social Media - Engage, Educate, Excite, Evangelize. This is a concept that can be applied to Extended Enterprise. Allowing prospects to self-register in a Customer Academy means that, thereby, you acquire a potential lead to record in your customer relationship management (CRM) tool. This starts a new sales funnel. An Extended Enterprise LMS must provide the API which allows it to send the lead to the CRM - and then update the lead with useful information (such as how much time the user spends online, how many times the user logs-in and so on) in order to better qualify the lead. Don’t forget Mobile users The rapidly growing popularity, as learning methods, of mobile learning and video pills mean the Extended Enterprise LMS - including the Branding/ Sub Portal - must offer learners the opportunity to have their learning materials delivered to smartphone and/or tablet. Focus on a single product and vendor In the Extended Enterprise, it’s to your benefit to have a single system that can meet your needs across different situations. Consider the benefits of dealing with a single vendor, having a single system to learn and a single set of procedures to distribute and maintain between the people who work on the LMS. Help your Help Desk team Training your customers has a direct impact on your Help Desk workload. The more your customers know about your product, the more they are engaged and motivated - and the less time they’ll spend calling your Help Desk team. How fast will you grow? Since business growth is a company’s key goal, company systems should be able to scale and adapt to cope with new projects and the acquisition of new customers. An LMS, especially one tuned to the Extended Enterprise, must be able to meet your needs and, especially, be capable of scaling up and down dynamically to support your business. Download the free whitepaper on how to "Win your Competitive Race with Extended Enterprise Learning" to know more! Author: Fabio Pirovano, CTO at Docebo The post Ten Tips to deploy your Extended Enterprise LMS appeared first on Docebo.

We have just released a free whitepaper on the topic of Extended Enterprise (EE) learning, and why and how organizations can use an LMS with eLearning to engage their external audiences of channel partners, customers and users. Did you know…? Over 50% of organizations train their channel partners EE can be used to generate new streams of revenue Certified channel partners sell 2-10x more than non-certified There is a special kind of LMS for EE Learn more in the report! In this whitepaper, author John Leh, CEO and Lead Analyst at Talented Learning, goes over the tools and technology you will need to engage the voluntary users of the extended enterprise and get going at your organization. John argues that ‘the evolution of cloud computing, mobile devices and social media changed the learning and development market in ways that no one could have predicted’ and goes on to say that EE learning is facilitated by a LMS to keep track of all your users, content and the relationship between the two. The new cloud LMSs leverage the advances in technology to finally facilitate easy engagement with global extended audiences at a fractional price point to traditional LMSs. With these hurdles removed organizations are focusing on delivering a measurable impact to their business metrics through training and they can prove it. - John Leh, CEO & Lead Analyst at Talented Learning Training your corporate extended enterprise audiences is all about making money, impacting business change and winning your competitive race." - John Leh, CEO & Lead Analyst at Talented Learning Business benefits of Extended Enterprise learning Unlike internal employee training, it’s easy to measure the business impact of EE learning. The whitepaper outlines how an EE LMS allows you to report on the training completions of your extended audience groups - allowing you to compare trained and untrained groups or individuals in metrics such as renewals, support calls or channel sales performance to determine the measurable impact. The measurable benefits of EE can be grouped into: increased income, decreased costs and accelerated timelines, and three things are needed to operate an EE approach - a measurable business case, learning content that can be delivered in any format and an EE LMS (because this can track who has or hasn’t completed training activities, making it possible to measure the approach’s success). Learn more in the report! Look out for Docebo’s next product release with new Extended Enterprise features! The next Docebo release will see it move the management of training activities and programs beyond previous boundaries and into the EE domain. The new EE module will let our clients manage these projects, providing a virtual, dedicated environment within the main LMS for each client, branch, partner or dealer. Fabio Pirovano, Docebo’s CTO In the new release, users will be able to set up a customized, dedicated domain for each environment, personalize the user interface - and administrators will be able to view learning details, manage learning materials and report exclusively on users in their branch. For news on Docebo’s latest release in coming weeks, sign up for notification The post Whitepaper: Win your Competitive Race with Extended Enterprise Learning appeared first on Docebo.

When approaching a training program, do you see your final users as learners or customers? The correct answer is both: we want them to learn something but we also want to keep them satisfied. This mixed perception about the nature of final users is something that is already commonly accepted - and clearly visible - in the training strategies we see: assessing training needs and doing an audience analysis is a single fundamental task that needs to be addressed for training programs to be deployed successfully. A learner is both a customer and a consumer, and we need to understand that when we approach online training programs. This is something challenging for an instructional designer - i.e. not only satisfying the final user, but going above and beyond that to make that final user happy. In previous posts I have taken a look at how "consumerization" is playing a role in spreading for example mobile learning and social learning all over the world. As the role of the final user becomes more important in the corporate decision making process regarding elearning, I felt the need to explore and share final user’s attitudes, expectations and behaviours. This blog marks the first in a new series of blog posts about elearning from the final user point of view. I aim to cover the expectations that final users have when they approach an elearning program. Training within a company is something perceived as mandatory. This is not a minus per se, because if the communication process within the company is well structured our learners will know exactly why they need to learn something. So even if they are not volunteers per se in the course (its managed from top down), they are effectively "accomplices" in its management (why? because we need their approval otherwise performance will be poor). Learner’s expectations Learner expectation 1: The learner’s first expectation is to meet a corporate need, or needs, when taking a course - and we cannot disappoint them! Because of this our content should be straight to the point as filling a gap is our main goal. Many times I’ve seen learning contents that, whilst fulfilling a performance gap, were also "satisfying" other corporate problems. I remember one particular course in which the main focus was to understand a new buying procedure, but a lot of time was also spent on justifying the existence of a new buying management department. This is something that the learners will perceive as irrelevant and out of the ‘training pact’ s/he has agreed to! Learner expectation 2: The second expectation is not to waste time. This statement has two direct implications: the course duration should be consistent with the training goal, and the learning environment should help learners complete the course as fast as they can. For example, several basic tasks are considered a waste of time for the majority of learners: filling in forms with personal data testing audio, video, connection speed changing the password installing plug-ins signing-in authorization for the data treatment and privacy policy All these tasks should be performed only if they are strictly necessary, and even then, only in the most transparent and easy way we can. All that can be done before starting a project by the IT or HR staff should ideally just be presented to the final users for a final agreement or check. Even if we all agree that "repetita iuvant" ("repetition is good") in an elearning environment it’s better to avoid repetitions unless they add clear learning value. Learner expectation 3: The third expectation is for final users not to be bored, and even have some fun! Whether in the classroom or online we need to be sure that learners are both interested and focused on the content and learning. This is a challenge both in the face to face classroom and online, but there are plenty of strategies to ensure some kind of fun. In the digital world, empowering the social aspects of training is the most effective method at achieving this target. So even if you are rolling out a self-training program where mandatory courses are pushed from top to bottom, start treating your learners as consumers. No one wants an unhappy customer/consumer! Conclusion Here at Docebo, we have developed a lot of apps and social widgets to support informal and social learning. And what we see is that within the most successful training programs carried out by our customers, there are always at least a couple of those apps in use. Most of time they have switched to those apps after a while, not in the first project. And I’m sure that the reason is that they recognized that their audience/s expects them. To ensure training effectiveness, and the satisfaction and happiness of final users, we should take care not only of the training needs of our target audience, but also their ‘consumer habits’. Check out Docebo’s many apps and widgets and engage your learners in a 14-day free trial   Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post Final user expectations of an elearning program appeared first on Docebo.

"Physics is the natural science that involves the study of matter and its motion through space and time, along with related concepts such as energy and force. More broadly, it is the general analysis of nature, conducted in order to understand how the universe behaves." (Wikipedia) Basically physics describes everything that surrounds us, including the properties and laws that allow us to explain and/or forecast what is going to happen to a specific environment or object. In the next few paragraphs I will try to explain some complex elearning concepts by relating them to physics laws and principles! Dynamics: If you don’t apply forces, the body will persevere in its current state (of motion, or quiet).: The first step is always the hardest, but you have to take it in order to make your training program come to life. If you have some kind of knowledge and you wish to share it with your company or sell to potential customers, you will have to take some action in order to make it happen. Start getting your ideas down, and develop your strategy. On the topic of how to get started, check out this blog post entitled "The Top 10 E-Learning Activities to create a successful project" then activate your Docebo free trial, and start putting your ideas into practice! F=M x a : this is the most important law of mechanics.: This is a lot more meaningful when inverted, i.e. F/M = a. Using this formula we can understand that the acceleration (a), which we can interpret as the efficiency or quality of our training program, is equivalent to all the efforts we make (the Force F we apply), divided by all the obstacles and difficulties that makes our program more complicated (the mass M). For example, if you employ a top graphic designer, a world class instructional designer and your HR team to assess the gaps in your employee’s knowledge and address those gaps via engaging content and top class user experience, you are going to apply a great "force" - on the other hand, failing to create a good user experience, sticking with legacy LMSs or providing boring content will effectively weigh you down. The key to high quality and efficiency is to make the "forces" behind your elearning program greater than the "masses" that slow it down. Thermodynamics: First law of thermodynamics: efficiency is probably the most sought after property in all systems.: Efficiency is affected by the natural losses of energy that we can measure during any process, mostly due to things like friction and air resistance. During the creation and delivery of your learning program you will find many elements of friction that will affect the end results of the program such as completion rate and retention. Your goal is to reduce the elements of friction by removing potential obstacles to the learner experience, such as unfriendly interfaces, poor IT infrastructure or inadequate training content. For example, 40% of people will abandon a web page if it takes more than three seconds to load (Source: Econsultancy) and 86% of buyers will pay more for a better customer experience (Source: Customers 2020 - The Future of B-to-B Customer Experience). These 2 statistics clarify just how important it is to "reduce friction" between the user and the content itself in order to achieve an optimal learning experience. Electromagnetism: "I have not failed. I’ve just found 10,000 ways that won’t work." This is a very famous quote from Thomas Edison. In order to create the best product Edison tried 10,000 different materials until he found the perfect ‘ingredient’ for his light bulbs. When thinking about your elearning program, you should be very careful in choosing the (learning) materials, the platform, the strategy you need, depending on what your goals and audience are, as every audience has different requirements and needs. Astrophysics and nuclear physics: Physics is an incredibly vast field of science.: It goes from the incredibly big (or infinite!), such as galaxies and the study of the universe, to the amazingly small, such as atoms and their subparticles. We can say that stars are fueled by the explosion of the nuclear material which their core is made of, and once the fuel of the star has been depleted, the star dies. If the star has enough mass (about 20 times the mass of the sun), the final explosion which should coincide with the star deaths generates a black hole (which is a region of space with such high density and gravitational pull, that even light can not escape). So a star dies, but doesn’t disappear, it simply changes form in order to become something else. As Antoine Lavoisier, the renowned French chemist said, "Nothing is created, nothing is destroyed, everything is transformed." We can and should have a similar approach with elearning projects; for example you could ask your learners to create video essays on specific topics and then create a library with these videos to be reused in the future (reuse content where possible and where it makes sense!). Regarding the very small, often its the details aids in overall success. Small things are often fundamental to the big picture, and in elearning terms that means we should pay attention to the details of our content, learning strategy, the elearning platform we are going to use, the user learning experience etc. If you’re interested in "applying forces" and getting started, you can start your 14 day free trial of the Docebo LMS to get going with your elearning program! Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post The Physics of Elearning appeared first on Docebo.

We recently held a webinar on "The top 10 features of an Extended Enterprise LMS" with CEO and Lead analyst of Talented Learning, John Leh. John took us through the top 10 features, and we have extracted the top 5 from that list, and condensed them into an infographic! (If you missed that webinar you can contact us for a link to view it!) The post Infographic: Top 5 features of an Extended Enterprise LMS appeared first on Docebo.

We have just released a case study on Thomson Reuters, the world-renowned source of intelligent information for businesses and professionals. Thomson Reuters is using the Docebo Cloud /SaaS LMS to train and develop its IP & Science division’s global sales team. Launched in September of 2014, the Docebo system at Thomson Reuters now holds over 135 SCORM-compatible files of learning materials. Some 300 members of Thomson Reuters’ global salesforce, located on six continents, have already received learning materials - and they’ve accessed them in over 20 languages. Potentially, the system could support some 3,000 staff within the IP & Science division. Before the advent of the Docebo system, Erica LeBlanc,  Thomson Reuters IP & Science Operations Development Manager, and her small team of trainers delivered all the division’s training, globally. This wasn’t sustainable, so the IP & Science division decided to deliver its learning materials via an LMS. They needed an LMS that they could customize in different languages - so that, when users access it, what they see is in their local language. Among other things, Thomson Reuters also wanted an LMS with a sleek, modern user interface - and one that could cope with users accessing the learning materials via various mobile devices. It also wanted a system that it could implement with minimal downtime. "The migration was a first-rate experience - we had the new system up and running globally within three months." - Erica LeBlanc,  Thomson Reuters IP & Science Operations Development Manager READ THE CASE STUDY "Thanks to the Docebo LMS, key information is now getting to everyone at the same time - and, though quizzing and knowledge checks, we can be sure that our team understands the information they’re receiving." - Erica LeBlanc In the longer term, Thomson Reuters wants to develop a fully blended approach, with classroom-delivered learning complementing self-paced online learning materials, augmented via webinars. Erica commented: "The Docebo platform is ideal for helping us to do this, because of ease of use - and because it’s the repository for our learning and development information." Now the entire sales staff at Thomson Reuters, as well as other parts of the IP & Science business, have access to the system: "We’re now able to meet the demands of the sales team quickly. So, if there’s something specific that they want to learn, we can identify it, produce the relevant learning materials and get that to them - on a global scale - much quicker than was previously possible. Moreover, especially since we’re a global team, it cuts down on travel expenses tremendously. So the Docebo LMS helps in terms of reducing costs that, typically, would be incurred in getting everybody to have that same level of knowledge via more traditional training methods." - Erica LeBlanc READ THE CASE STUDY The post Thomson Reuters delivers learning across the globe & reduces costs using Docebo LMS appeared first on Docebo.

Training a workforce and certifying that training is a serious business, especially when you are doing compliance and partnership training that needs to be constantly kept up to date. If you work in this field you are likely to be familiar with the struggle to certify your employees and keep track of when they need to retrain. In a few short weeks Docebo will release its next version, 6.6. The new Docebo 6.6 will include an app to ease the process of training, certifying and retraining your employees directly in the LMS. With the new "Certification and retraining" app you will be able to extend your Docebo LMS and do the following: create a list of certifications that you want to track in your company assign a certification awarded, at completion, for:  elearning courses, ILT courses, webinars, learning plans, and external activities track all the expirations through simple and easy to configure reports notify learners about the need for a retraining in advance, with fully customizable notifications in over 31 different languages have the system automatically propose retraining options to the learner One of the main advantages of our approach with this new feature is the separation of the certification from the course/ activity/ learning plan(s) that trigger it, allowing for much greater flexibility in the management of the certification process.This flexibility enables your learners to maintain their certification without having to retake the same course over and over again, yet all the while having the certification credential maintained and tracked by the system. Our platform maintains the principle of "learner centered flexibility" - allowing for learners to complete their requirements in a way that is best suited for them, and have the system track and remind them when it is time to get recertified. Administrators of the Docebo system also have the flexibility to modify and add components that support this flexibility in an easy to use and visually appealing manner. To be notified of our next release and the upcoming "Certification & retraining" app, please let us know! Author: Fabio Pirovano, CTO at Docebo The post Certifying and retraining your workforce appeared first on Docebo.

A learner is a highly demanding consumer. In a recent post we introduced the theme of looking at learners as consumers, and in this post we take a look at some global consumer trends to help companies that want to be successful in the elearning market. 1) In pursuit of quality time According to recent research by Euromonitor International, "more consumers are willing to buy products and services that optimise the use of their time." This is the first and most important consumer trend for the elearning market. Elearning is, and should be, less time consuming compared with class training. Time is becoming the most valuable resource in our modern lives, and elearning companies should pursue the idea of giving more training in less time. 2) More omnichannel solutions for time-poor consumers Even if this trend is specifically related to buying behaviours it could easily be applied to elearning in general. A successful company should not only allow for different purchasing options, but also for multiple ways to access the contents. People on the move would like to access their courses using a mobile device or a laptop when they have a internet connection, and when they don’t. 3) 24/7 culture "Another type of on-the-go convenience is meeting consumer out-of-hours needs" says Euromonitor International in their research. Elearning is a chance to learn anywhere and anytime, but what about elearning-related services like tutoring and help desk? If you want be successful in this market, you should provide the same level of services during the day - and after dark! 4) Going green People are becoming more and more interested in their environmental footprint. And this a good lever for change when a company needs to switch from classroom training to elearning. Having virtual meetings instead of face-to-face meetings is helping with our carbon footprints while reducing the usage of printed documents and instead using digital documents is reducing consumption of paper. These are important elements for promoting the next elearning programs within your company! 7) Morning hours are becoming more and more important According to a Deloitte survey on mobile consumer trends, United States consumers are becoming increasingly obsessed with their devices—nearly 90 percent check their phone within the first hour of being awake and 23 percent look at their device up to 50 times a day. That said, if we want to involve learners more in the elearning programs we are pushing we should send them invitations in the morning, and be sure that those reminders are visible on their mobile devices. 8) Let’s share Consumers want to share their opinions about the things they have purchased. And we should allow our learners to share their opinions about the elearning courses they are taking. This is also a good way to attract new people, because other consumer’s opinions are quickly becoming the most influential criteria in decision making. 9) Don’t forget about BYOD Last but not least, BYOD. As you know, BYOD refers to the policy of permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplaces, and to use those devices to access privileged company information and applications. You should not stop your employees using their own devices while taking elearning courses: they will enjoy the experience more, because their are using the devices they have chosen.   Are these trends changing the way you look at your current (or future) elearning projects? Perhaps you have already designed a project that meets one or more of these trends, and if not, now is always a good time to add a new feature to your project to increase its chances of success! The post Global Consumer trends: how they impact the elearning market appeared first on Docebo.

When starting your first elearning project with a Learning Management System (LMS), or switching from an existing platform, your first and biggest concern will always be improving the user’s learning experience to develop their knowledge/ skills so that they can provide a better contribution to the company. Once your user’s experience has been addressed, you will look at different parameters such as IT requirements, capability to integrate with third party software, possibility to customize the platform, and LMS cost and pricing model. In this blog post we will focus on an overview of the different LMS pricing models to help you make a more conscious decision. On premise vs Cloud licensing Most of you will remember the time where to use any kind of software you needed a CD (or even a Floppy disk). That CD is the incarnation of the "on premise" model, which consists of the local use of software (for example through a CD or a USB drive) or hardware (in-house servers). The main benefit of this approach is control - in fact by having local access to your software and hardware, companies were able to avoid security issues, to have in-house maintenance and data control. Unfortunately this kind of licensing is not flexible at all and it requires a tremendous startup cost.  On the other hand we have the different kinds of licensing and pricing models associated with Cloud technologies. As we explained in a previous blog post, Cloud software are accessible via any internet connection, allowing vendors to apply more creative pricing strategies. For example, as a buyer, you could pay for a pre-determined number of users, time spent on a platform, actions performed, or conversions achieved. Cloud systems offer a superior solution because of the flexibility provided by this kind of technology. If you are dealing with a global audience, not concentrated in a single location or in a limited number of locations, Cloud technology gives you the chance to reach all of your users simply through an internet connection. Some may argue that it’s important to have full control over your software, but the unlimited possibilities connected to Cloud solutions is worth some outsourcing if that’s what it comes down to (you can check this blog post to read more about the benefits of Cloud over Hosted/On Premises LMSs). Moreover, Cloud software can now be considered a very secure solution, thanks to features such as better user access policies, more secure internet connections through third party certificates (SSL & HTTPS) etc. (you can read more about security features of Cloud LMSs here). Different kinds of Cloud licensing As I previously stated, Cloud licensing offers a variety of solutions in terms of pricing. Depending on your requirements and audience, you might find significant differences in TCO (Total Cost of Ownership) based on how the vendor is going to bill its services. Here is a list of the most commonly used Cloud licensing models. Use this information to help you choose a system that will provide a good learning experience and at the same time help you to keep expenses down. The three different models: SaaS: Software as a Service, also know as SaaS, is the most commonly used Cloud licensing method, thanks to its ease of use. SaaS simply means that you can access a software through the web, without having to install it on your computer or connecting to your company’s local infrastructure. All you need is a good internet connection and your access credentials. In the next few paragraphs I will give an overview of the different pricing models that are currently being used by SaaS vendors. Also, take a look at the business advantages of using a SaaS LMS. PaaS: the Platform as a Service model works similarly to the SaaS model, but instead of giving you access to a software through the web, the user is given access to a platform, that can be used to create different instances of a software. This model is particularly useful for developers that need a development platform for their applications or, to give you an elearning example, for big companies with Extended Enterprise audiences or multiple customers that need different learning environments, that can be managed by the same platform. IaaS: the Infrastructure as a Service model is probably more interesting if you are in the IT department of your company. The IaaS model allows you to use and control servers, data centers and other IT infrastructures according to the services you need, as opposed to buying your own server or data center. Once again, this kind of model gives you the flexibility to pay only for the service that you need, instead of having a fully manageable (owned) infrastructure that doesn’t allow simple and quick changes. SaaS/PaaS pricing models Within the SaaS/PaaS models you will find a variety of vendors offering their softwares and platforms through different pricing models. It’s important to choose the right kind of pricing according to your company and elearning project requirements, in order to avoid any (bad) surprises! Pay per user (registered): pay per registered user is the first kind of pricing that comes to mind when talking about SaaS pricing models. Basically your company is going to pay for a determined number of students registering in the elearning platform, which are usually billed monthly or annually. This kind of licence works very well when your user base is "stable" (meaning that there are very few changes in number and identity of the users), and it works best when you know your audience very well. Pay per active user: when your audience is not always the same or you can’t predict exactly how many seats you need in your elearning platform, the Pay per active user model is going to be a lot more effective. For example, Docebo lets buyers pay for users that actually access a course, rather than registered users within the platform. So for example, if your company has 30,000 employees but you know that on an average you are going to have 1,000 users in a one month period, you can enroll them all at once and then pay only for the trained users. Pay per course or module: some vendors prefer to focus on a pay per course model; in most cases this means paying a starting fee and then paying for the amount of courses your users are going to take. Another option for the vendor is to sell its core platform and then a certain amount of add-on modules that the buyer can add to the core. Pay per licence/time: this pricing models allows the buyer to pay a one time fee based on how long the platform is going to be used, so that you don’t have to worry about number of users (active or registered) or numbers of courses taken. You simply have to click on the buy button, and you do not have to deal with payment issues again until your purchased product (per time period) has reached its expiration date! In this blog post we presented just some of the most common pricing models available on the market now, but there are a great variety of models out there and that is constantly evolving as companies and startups look for new innovative ways to sell their services in the best win-win scenario both for the vendor and the buyer. If you are interested in this subject you can take a look at Docebo’s pricing plans, and if you want to read more, take a look at this insightful article on Capterra’s blog about what Learning Management Systems cost. The post LMS Pricing: all you need to know appeared first on Docebo.

This article is an extract of the recently published report "Win your competitive race with Extended Enterprise Learning" written by John Leh, CEO and Lead Analyst at Talented Learning. If you wish to read the entire report you can download it by visiting this page. What is Extended Enterprise Learning? Extended Enterprise (EE) learning is any training effort targeted at your non-employees with the goal of impacting measurable behavior change. Every industry globally uses some form of EE learning and they all have the same fundamental challenge. Extended enterprise users are voluntary users and thus need to be treated differently - better than employees. All extended enterprise audiences are voluntary but to differing degrees. For example, students who register for a college MOOC course and then pay for a certificate that has questionable value are much more voluntary than an employee of a restaurant franchise. The more voluntary the audience, the tougher the challenge to capture their mindshare. You can make your employees take training but you can’t make the EE voluntary learners consume content. Organizations need to make voluntary learners want to take content, pay for content and come back and do it again and again. As a result, experts in extended enterprise learning need to be equally skilled in business, marketing and measuring success as well as the traditional learning technology skill set. Extended Enterprise Use Examples   Partner Channel Training & Certification Manufacturers, software providers, insurance companies, investment brokerages and telecommunication companies usually have global, independent partners that resell and service their product lines as well as provide local value added services and support. These global partners often represent competing product lines from competing organizations. The organization that best trains and certifies its partners on their products and services and provides just-in-time performance support will win the mindshare battle. In every industry, those organizations that train and certify their partner channel see dramatic increases in channel sales, complexity of sales and end-customer satisfaction. Dealer/Franchise Onboarding & New Product Rollout While channel partners can represent many organizations, dealers and franchises usually only represent one. Automobile manufacturers, gasoline service stations, restaurant and hotel chains, car rental agencies and beauty aid organizations all sell exclusive dealer or franchise rights to independent partners usually limited to a geographic area. These partners pay a hefty initial fee and ongoing royalty for the proven business model, brand recognition, marketing, defined products and training to make them successful. Most dealers and franchisers provide training and certification to their franchisees for every job role from owner to maintenance in a prepackaged LMS, content and performance support learning environment. In a recent research report by Towards Maturity and Raytheon Professional Services, 22 European automotive manufacturers were surveyed about their learning technology and dealer training programs. 100% responded that increased learning access and flexibility was a top business goal, 94% of respondents used a Learning Management System and 45% agreed that eLearning has made a significant contribution to increasing revenue. Customer Training Academy Over the last few years customer learning has evolved into a strategic marketing, sales and support tool. If you have a product or service that requires any level of customer expertise, then you better be training your customers in a measurable way. A learning management system branded as a "customer academy" is used as the backbone of the customer learning system delivering eLearning, tutorials, videos and social learning that can be created once and reused countless times. Knowing if your customers have been trained or not gives you the power to measure the return on your investment by comparing their buying and use behavior. Organizations with formal customer learning programs enjoy higher customer satisfaction rate, decrease in support calls, increase in customer renewal rates, upsells and cross sells.   Continuing Education & For-Profit Training Many professional jobs such as accountants, architects, dentists, doctors, nurses and teachers to zoologists are required to take a certain amount of professional development training every year. The amount of training is usually expressed in credit hours and varies by professional and geographic location but 20-50 hours/year is common. Many types of organizations compete to provide continuing education content and certification to these professionals including associations, training providers and universities. The ability to attract professionals, sell them content, provide them value and have them come back next year is vital to success, stability and longevity of any organization providing training. The professional continuing education industry is huge. For example, the healthcare continuing education industry is centrally accredited by the Accreditation Council for Continuing Medical Education. In 2013, CME providers conducted over one million hours of instruction. Public Training Governments at all levels and non-governmental agencies like the Red Cross have the mission of educating the public on a multitude of topics. Emergency responders, families of veterans, new business owners, unemployed workers and traffic violators are all examples of the public audience that needs to be trained and it’s not always for free. Selling courses to these audiences is common and is an amazing income generator due to the high number of users that are typically associated with public initiatives. Historically, this training was provided by live instructors or sending out paper materials, but has migrated to the extended enterprise LMS as preferred delivery method because of low cost of distribution and the ability to measure effectiveness and change in behavior. The post Extended Enterprise Learning: training partners, resellers & customers appeared first on Docebo.

Even if your next elearning project will be a success with fewer than 100 participants, all elearning designers should incorporate at least some lessons from the most authoritative minds in marketing…. In this post we go over five tips on how to engage your learners in order to ensure elearning program success. Even if a course is mandatory for your audience, we have already outlined in previous posts that final user’s expectations (i.e. learner’s expectations) are very high in terms of both learning retention and satisfaction. So, by following the 5 tips below you will: increase course participation improve awareness of the course’s importance (or relevance) reduce negative feedback/complaints improve satisfaction engage other (possible) learners Find a catchy slogan for your elearning A slogan is not the title of the course or the elearning program. A slogan is a tool that you can use to communicate better with your potential audience even without speaking. A slogan is a tool that all successful coaches have! Tell a story If you want to catch your audience’s attention and have them onboard in a short time, tell them a story. Storytelling has become one of the most popular techniques of marketing communication and one of the most important digital trends for this year. If you want to write a good story (linked to your elearning) you should follow some basics rules of storytelling. Check out, for example, Pixar’s 22 Rules to Phenomenal Storytelling.  In the era of information overload a story should also be told according to some relevant facts to be effective: people want multimedia so show them (not "tell" them) and people don’t want to waste time, so package your story in one single media. Take care of design Create an amazing visual experience for your learners. This will boost your contents. You can be inspired by the great work you find on the Internet and by the most relevant graphic trends. Here we list some of them: Large, beautiful images: According to this source: "As pioneered in design trends seen in 2014, image quality will continue exploding in use and popularity in 2015, leading to an even richer visual experience for users." Use a flat or almost flat design: this trend exploded in 2014 (led by Apple, Microsoft and Google) and is still dominating the 2015 scene since more designers are embracing the trend. Better typography: good typography is part of good design nowadays: focus on better visual hierarchy, unique fonts and strong statements. Not all social networks are equal! Social networks are no doubt the right place to start pushing your elearning. It doesn’t matter if you want to go massive or if you want to stay connected with only a few people: social network activity is part of an elearning program! So, it’s important to have a quick look at statistics about Twitter and Facebook usage. The interaction with these social networks follows very different paths. And each of them is the preferred social network for different targets (age/ geography/ education). If you want to get the most from each network you absolutely need to take into account the different "flavours" of each. Do you know for example that: 40% of Twitter users will read others’ Tweets without Tweeting anything themselves 44% of people say that they will like content that has been posted by their friends at least once per day. 29% of people say that they’ll like content several times per day (Source http://brandongaille.com/) The interaction pattern with Facebook seems to be more "call to action" oriented while Twitter seems to lean towards a "read only" social network. So just use the one or the other for different goals! And this is just the beginning of the story! Because for example: Twitter has a presence in 83% of the countries that have a presence in the United Nations 33: that’s the number of languages that Twitter is currently able to support Where is your target located? If you want to really go global, you should look at Twitter rather than Facebook (which remains somewhat US-centric). Connect elearning subject with mass audience topics In a digital world where all is connected don’t leave your elearning ‘on its own’! Try to connect your training subject with relevant, up-to-date topics. Show your audience that this elearning is relevant not only when it comes to business goals. In this way you will create some hype around your elearning, and that will produce more engagement. Concluding remarks You can use one or all of these tips. You can decide if you want to use them only for promoting your elearning or even to be a part of the project itself. It depends on how daring you are! But be sure of one thing - if you are struggling to be creative/ innovative your customers are a your greatest resource! The post Successful elearning: How to engage your audience appeared first on Docebo.

In a previous blog post, I drew an analogy between an elearning project and how a startup works as they both involve dealing with extremely complex matters such as assembling a team, and developing and executing a strategy in order to deliver a great project, etc. One of the hardest and most important parts of running a startup is finding money to fuel your ideas and product development. Just like in a startup, as an elearning project manager you will need to present your project to your superiors and to your end users in order to get approval on the one hand, and participation on the other. Presenting your startup to investors in order to get an investment or establish a new partnership is called "pitching your startup" and there are many techniques that can be used to achieve your goal. In this blog post I’m going to illustrate some of the main principles of a startup pitch that you will be able to apply to your elearning project presentation. Present the pain & explain the value When creating any presentation for a product you have to keep in mind something very important: products are meant to solve problems. If your project doesn’t solve any knowledge gap or training need of your company or audience, your project will not bring value and it’s not going to be successful. When presenting your project or startup one of the first topics of your pitch should be the problem that you are going to solve, how many people have that issue, how they are dealing with the issue right now, and how you are going to help them with what you created. Once you have made clear what problem you are going to solve, you should focus on presenting the value that you are going to give to the learners, such as the skills or knowledge that they are going to acquire through the course, if they are going to get a certificate, and what benefit the company will get from this project. Tell a story "I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Maya Angelou Create a story that people can easily relate to in order to keep their attention locked onto what you are saying; for example, you could create a fictional average employee of your company, describing his normal challenges and needs, and explaining how your elearning project will make his life and career better. Keep it visual Another presentation tip is to focus on images rather than text; according to this infographic produced by Wyzowl, people retain only 10% of the text their read, while they tend to retain about 80% of what they see and do (you can also take a look at Dale’s cone of experience to get a better overview of how people learn). Therefore, in order to make your presentation memorable and interesting,  you should try to make it as visual as possible by either using only pictures, or pictures with little text (i.e. just the headline), and ask people questions in order to create a more interactive session. Be creative Not every presentation has to follow a storyline or be linear from start to finish because your final goal is to grab your audience’s attention and there are many ways to achieve this result. Imagine a standard pitch for a home security application where the CEO presents the product going from problem to solution, team, business model etc… providing all the elements that an investor would want to see and evaluate. That is fine, but now imagine an empty stage, two thieves breaking into the room and the startup product triumphantly preventing the crime from happening, followed by the CEO explanation on the benefits of the product and its features. Now obviously the second presentation, presuming that the product doesn’t fail on stage, will attract a lot more interest and that is exactly what you are looking for. You should always look for creative ways to express your content, while making sure that you provide all the information that your audience needs. People invest in other people, not in projects If you are asking people to invest, no matter if we are talking about money, time or other resources, there’s one final suggestion I can give you: talk about yourself and your team. Explain why you will be successful with your elearning project because, in the end, it is people that are going to implement projects, ideas and elearning courses and people who are going to determine how good the final outcome will be. When talking about a startup, it is very important to show passion for your idea and you should do the same with your elearning project. If you don’t think that what you are creating will have a positive impact on your learners it’s quite plausible that no one else will, including your managers, so always try to make something that you believe in. If you are going to present your elearning project to someone I strongly suggest you to take a look at these very successful startup pitches. If instead you still haven’t launched your own project but you wish to, you can activate your 14 day free trial of the Docebo LMS. You’ll find a link to your elearning free trial in the banner below.   Sign up for a free 14-day trial or contact one of our consultants directly! START NOW SCHEDULE A DEMO CONTACT US The post How to pitch your elearning project like a startup appeared first on Docebo.

What is 70:20:10? Most L&D professionals will describe this model or framework as: 70% of Learning is Experiential Learning: people learn and develop on the job through day to day tasks, challenges and practice 20% of Learning is Social Learning: people learn and develop through coaching, mentoring and interaction with peers 10% of Learning is Formal Learning: people learn and develop through structured events, which includes on-line courses and programs This is a learning mix. In a recent Performance Support social networking chat session, Charles Jennings, generally considered one of the 70:20:10 thought leaders, explains 70:20:10 is a framework. It "forces us into a mindset of extending learning solutions beyond classes and courses and out into the workflow. It creates great opportunities to leverage work for learning and to bring learning closer to work. As the workflow is where the majority of learning happens, re-focusing there is not only a sensible approach, but it’s an effective one as well." He goes on to explain: "Adults in work learn…. Through the opportunity to practice (and then practice again…) Through establishing and exploiting networks and rich conversations Through regular reflective practice, alone or with others The "70" links to experience and practice. The 20 links to networks and conversations. Reflection links across all activities, whether it’s reflecting on the success or failure of a new challenge, reflecting on improvement following practice, reflection with other, with our boss, with our colleagues or our partners or reflection carried out in the bath or on the way home from work." This is intuitive. We grew up with parents, teachers, and coaches saying "practice your spelling words, practice taking the shot, practice playing the piano" and so on. The same applies to work. When you think about your expertise - how much of all the things that you know how to do in order to do your job did you learn in a formal setting such as an instructor led workshop or an online learning module? Most of us will answer this question and say "not much" or "very little" or for some "I did not receive any training. I had to learn everything on my own". Bottom line: formal training and development only plays a small part in the overall development of employees with experience and on the job development providing the majority of development. The research shows that by helping employees and leaders develop on the job leverages the natural way people develop. What are the benefits of doing this? According to the 70:20:10 Forum, "Organizations have reported up to a 75% reduction in training spend through introduction of the 70:20:10 framework."  People develop on the job and organizations see significant results when they help them develop on the job. So the question is how "How can we influence the informal learning that is already taking place?" How can we leverage and harness the obvious power of informal learning?" Paul Mathews in a blog post titled "So you think you know 70:20:10?" offers the following thought provoking question "How can you generate experience for people more quickly than simply waiting for the universe to haphazardly provide the right situations that help them learn what they need to know? Start thinking about delivering experiences and delivering social interactions rather than just thinking about delivering content." David V. Day goes on to say in his article "The Difficulties of Learning From Experience and the Need for Deliberate Practice" that a "potential risk to relying on experience as a primary means of …development is that any learning from experience in the context of ongoing work would likely be happenstance and ad hoc at best." One of the biggest challenges of using the 70:20:10 framework is how to do it. Read Vado’s latest paper entitled: 70:20:10 Guide: providing structure to the 70% Cindy Pascale Cindy Pascale is the CEO and co-founder of Vado and has 16+ years of HR, Training & Development and OD leadership experience and 12 years running talent management, development and assessment companies.  Vado is the e-learning courseware provider "changing the face of learning." www.vadoinc.net The post 70:20:10 Guide: Provide Structure to the 70% appeared first on Docebo.