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User generated eLearning content?
We provide a range of services for clients, from full eLearning programme development, video production, learning game development to provision of consultancy services to help develop the skills of Learning and Development teams. One question comes up time and time again.
"Can you teach us to create our own eLearning content?"
This is what we mean by user generated eLearning content. The quick answer is yes, of course. The more complicated answer is it depends. (Don’t you just hate answering a question with another question!). So over the years, we have noticed a few areas that clients struggle with, especially when they just get started with user generated eLearning content. So this blog post is our insight to where clients need to focus their efforts to get up and running quickly.
Getting started
So you have finally decided it’s time to move some of the more mundane classroom training and PDF document style memo’s to a more modern, eLearning format. Congratulations! Welcome to the modern learning revolution! Now it’s time to develop your content. But wait! How do you do that exactly? Is there a magic formula for creating the perfect eLearning course? Unfortunately there is no magic formula, but I can provide the next best thing…Mark’s top 5 tips to creating engaging and immersive eLearning content!
This blog post is based on creating this type of course - you might want to check it out before you read the 5 tips.
Tip 1: Know your content development tool
This really goes without saying, but it is important to pick the right content development tool. If you are new to the eLearning game, you want a tool that will be easy to use whilst allowing you to create truly modern and engaging content. Learning Maker is a tool that I recommend for just that purpose! Not only can you learn the ropes in just a couple of hours, but you can include an array of wonderful components within your content such as; videos, images, animations, quizzes, activities and much much more. No more black and white text, just glorious colours and eye catching content!
And it is mobile responsive too - if you have staff who aren’t always attached to the office (who is these days?), being able to view content on multiple devices is a must. But be careful - not all tools that say they are ‘mobile responsive’ actually are. Some of course are, but often have very limited interaction types or visual layouts. So do your homework - ask the hard questions.
For more information on the tool Logicearth uses - check it out here.
Tip 2: Keep it short and focussed
We live in an age where people want things on the go and much more quickly. Time is a precious commodity in the 21st Century. So, with that said, creating a course that will take a learner hours to complete is a definite no no! So, how long should the ideal piece of eLearning take to complete I hear you ask? Duration is not set in stone and every learner will have a different pace based on their ability, but I find that generally a maximum of between 15-25 minutes per short topic is a good bench mark to set. And what if you have content that simply cannot be condensed into one 15-25 minute topic? Just break it up! Like an ‘on the edge of your seat’ TV drama, give them part 1 and leave them excitedly clamouring to start part 2…and even part 3 if you need!
When you are considering including any content - ask yourself three questions:
Do my staff really need to know this?
Why? How will it help them to do their jobs better?
Is it better presented on screen, or as a follow up resource - is it core content they need to remember?
Tip 3: Think explainer videos
There is nothing worse for the learner than launching an eLearning course and being confronted with lines and lines of text. Like the long and boring manifestos of stuffy politicians, the reader will leaf through the content and try to find the key messages. So, why not just stop at the key messages then?
Undoubtedly there are courses where you might feel a lot of text is required….like compliance courses for example. But, with the use of content development tools like LearningMaker, you can do all this with limited text and much more visually appealing content.
Take describing a process for example - the learner needs to know how it works, but you don’t want to have a long list of text on the page, because, let’s face it, they will never read or take it all in! How do you get around that? Well…quite easily! A nice animated video, with a cool voice over to explain the process and key messages captured in short text sequences throughout. Visually appealing, orally appealing and informative! A three in one winner!
Check out some of our animations on Logicearth’s Youtube channel. You might think - yeah, yeah, I’ll never be able to do these, but check out this post to see how Powerpoint can be used to create simple animated sequences.
Tip 4: Mix it up!
Picture the scene…you start a piece of eLearning content and the first section is truly interactive and engaging. You have a real sense of anticipation for what’s coming next…only to find it is a different topic framed and presented exactly the same way. By the end of the course, what started out as mind blowing and different has become staid and boring. We may be creatures of habit, but we habitually dislike routine! When content is presented in the same way on each page, the brain will switch off and it is much harder to maintain attention. Think of the last good magazine you read - while it had design consistency, each page likely had an well thought out, attention grabbing layout. Use these types of magazines as your design inspiration - copy the people who are good at it!
So, mix up your content; use a range of videos, images, activities and interactions to really send the learner on a journey of discovery. Make them part of that learning journey…the more they have to interact with the learning the more they become responsible for the outcome!
Tip 5: Where are we now?
So you have put together a wonderfully interactive and engaging piece of eLearning content that you are sure will be embraced by the learning masses. However, how do you know if they have taken it all in? How do you know if they have actually bothered to read any of it? We would like to think that everyone will go through the course and absorb all the amazing and informative content, but the reality is there are those that will play the ‘click to proceed’ game in order to register the completion. So what’s the answer? The good old end of course assessment! Make the learner answer a short test (10 questions is usually a nice amount) to ensure they have absorbed all the key content, setting an 80% standard benchmark to register a completion.
With every question you put in the assessment, ask yourself:
"Could the learner answer this without reading any of the content?"
If the answer is yes, then think of another question because that one will not do! With each question forcing the learner to not only recall the course content but to also apply what they have learned, you can have peace of mind that what has not been read cannot be answered! Elementary my dear Watson!
Thanks to Mark Gourley, who spends his days support our clients to create their own content. These are his insights, maybe you have some too? We’d love to hear from you in the comments below. Do any of these points resonate with you? Maybe you disagree with them? Let us know what works for you!
Thanks for reading our blog today.
Logicearth Learning Services specialise in designing, delivering and supporting modern workplace learning solutions, which brings results for individuals and organisations. We are learning technology experts and along with specialist interactive multi-device content development skills, we can provide a complete service for all your organisation’s modern learning needs. Logicearth has offices in Belfast and Dublin but deliver services worldwide, including Ireland, UK, USA and throughout Europe.
The post Helping clients to user generated eLearning content success appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:16am</span>
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Getting to the essence of 70:20:10
In Learning and Development circles, 70:20:10 has become the holy-grail of improving workplace and organisational capability and has been discussed, interpreted and dissected to within an inch of its life.
For those of you who don’t know what all the fuss is about - we ask:
What exactly is the 70:20:10 model?
How might organisations use 70:20:10 to improve their learning and performance efforts?
Workplace learning needs effort
The human brain needs plenty of support to encode, understand, remember and apply information that is learned. Put people into a formal classroom setting and it is likely that they will forget most of what they have learned within a few hours, unless they can immediately put it into practice. The best classroom trainers know this and will often provide pre and post follow-up training support. What 70:20:10 does however, is provide a consistent way of supporting learning in the way that experienced L&D professionals know that works. It also provides flexibility through different options for learning, rather than just through classroom training. It goes like this:
70% of learning generally happens on the job through experience and practice,
20% through learning with peers, coaches, mentors and experts, in conversations and in networks, and
the remaining 10% in more formal settings.
Sounds simple enough but in reality, there are some challenges. Practitioners sometimes focus on ‘the move’ from the 10-zone into the other 90%, how to ‘manage’ people through the process. How does L&D set about seamlessly leading staff through this model towards a learning culture that makes a significant contribution to the bottom line?
The answer is you probably can’t. And we’d suggest that this might be the wrong question to ask.
70:20:10 is not a theory, application or an incremental process. It is a survey of sorts, put into percentages, to describe how people generally learn at work. Modern workforces are successfully occupying the (70: 20) space, by simply getting on with the job. Most of your staff are already informally learning and sharing information together and, with the help of technology, solving most problems ‘just in time,’ in situ and of their own accord.
Where does that leave L&D?
Traditionally, L&D focussed on the 10%. It is still important to get this right and do it well. But what Logicearth talk our clients about is how the digital content world is evolving and how it gives you a lot more choice about how you can facilitate support for your staff.
For our L&D clients, we typically have conversations about:
Developing new, innovative strategies which better reflect the 70:20:10 preferences
Treating and serving learners like customers - supporting not directing
Empowering staff to collaborate together on content, solving problems and sharing solutions
This is what we hope the spirit of 70:20:10 will mean to L&D professionals. So based on our client conversations, here’s what we think might help with delivering the essence of 70:20:10.
From order taker to executive head chef
For most organisations, the pace of everyday business and just staying in business means individuals are probably better to be managing their own learning & development. This means that the L&D role is already shifting from only being a ‘go to’ provider of formal classroom training to being an enabler of learning in many different forms, on-the-go, in-situ, on-demand, global, social and mobile. This is exciting and means a real opportunity for L&D staff to make a huge impact on their organisations.
What we are seeing is a new breed of L&D professional who are asking more questions - working hard at aligning individual and collective performance to overall corporate goals and strategy making, business acumen a must. L&D’s role is that of a consultant, a trusted ‘guide on the side’ empowering teams and assisting leaders to make and own informed decisions about what training and development needs matter most to them. In turn, this helps team leaders to take back responsibility for team learning and performance.
Always add value - enable and enhance
Working on a flexible, but consistent learning structure is part of the spirit of 70:20:10. L&D have a role in creating and encouraging a culture which advocates immediate, self-directed and adult appropriate ways to learn. The challenge for all of us involved in workplace learning is to facilitate learning by being able to meet the exact needs of our staff and the business. How can we develop a learning culture that helps staff to ‘pull’ learning at the right time, through the right channels with the right resources and ‘just in time’ when they have a problem to solve? The role of L&D to make that happen - to facilitate exciting experiential learning opportunities, including new positions, roles, job swaps, attachments, shadowing etc., is one that will sustain any organisation. Don’t be afraid to explore new channels for learning such as mobile technology, gamification or simulations.
Know your customers
We see our modern L&D clients leaning on other organisational skills and capabilities to help them develop in their role. For example, marketing departments are experts in the field of knowing and understanding exactly what motivates their customers and what needs to be done to influence perceptions and attitudinal change. A modern L&D professional spends time getting to know colleagues, their aspirations, challenges and plans for the future. How can L&D otherwise expect to play a significant role in influencing, individual, team and collective organisational performance? Without knowing who your learners are and what really motivates them, L&D cannot begin to make sense of all this freelance learning activity or ensure it is channelled 70:20:10 = 100% to overall corporate vision and strategy. The model seems to works best when it uses the sum of all its parts and, which does include some formal learning.
70:20:10 expert, Charles Jennings writes:
"Implemented structured learning, directed by others still has a significant role to play within the framework."
He further says:
"Structured courses and programmes are especially critical to support the development of high level concepts and they are needed before people start working in a role or organisation to support organisational change."
Have a plan
Plan, do, check, review is a useful principle for all parts of your organisation, including planning your L&D strategy. What we find usually is that setting goals is fairly easy but checking and adjusting them, if necessary, is more challenging. That’s why setting SMART goals - Specific, Measurable, Achievable, Realistic, Timely is the first steps towards defining a clear vision. Setting a strategy will define the core principles on which to implement 70:20:10 and other important components.
The plan will need solid support and active participation from key senior executives. CEO and other top level buy-in is essential if it is to be successful. You will need powerful advocates so you might think about a roadmap that helps others to understand your vision.
Budget and resources will also need to be realigned to support non-formal and non-directed learning as well as structured learning in the workplace and will need to be underpinned by a clear prioritisation and decision making framework. For many of our clients, measuring the impact of 70:20:10 is based on performance output along with learning inputs and outputs.
Creating an exciting future of learning & development
In the digital world, most organisations expect their peoples’ learning to keep up to speed with the business and that also includes expectations of L&D. Learning is now all about context, on-the-go, on-demand, at home, on site, overseas. Keep people in the workflow and provide them with the facilities and support for informal and on-the job learning, it will prove to be much, faster, cost-effective and efficient and unlike most supermodels, less high maintenance in the end. A great learning and development culture makes for happy staff and a prosperous commercial future for those organisations prepared to put the time and effort into really getting to grips with understanding how people work best - even if it does mean some 70:20:10 trial and error along the way.
To read more on 70:20:10, Charles Jennings is widely recognised as the expert in this area.
Thanks for reading the blog today. We would love to hear your opinions on this subject - leave us a message below.
The post Can 70:20:10 bring success to L&D? appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:16am</span>
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These are public postings of my writings for the first course of the Graduate Certificate Program in Serious Game Design and Research at Michigan State University. Please note: these posts are not intended as any kind of commentary on or … Continue reading →
Katrin Becker
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:15am</span>
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Why use HTML5 effects and JS?
Today’s blog post comes from Darren Rooney, Logicearth’s design lead. Darren has been working for Logicearth for nearly two years and during that time has lead the design team in adopting HTML5 effects and JavaScript interactive design for our eLearning content. Feel free to ask Darren questions in the comment area below.
Over to Darren..
HTML5 and JavaScript have some excellent features for adding animation and interactivity to your designs. The great thing about using HTML5/JS rather than Flash is that it is compatible with Apple devices like iPods, iPhones and iPads. Nowadays it is vital to use responsive design because users will view learning content on a wide range of devices. All of our HTML5/JS interactions are fully responsive and will resize automatically depending on the user’s screen size and resolution.
Here are a few ways you can make your learning content more engaging using HTML5 and JavaScript. All of theses techniques and HTML5 effects are responsive - try shrinking your window to see what I mean (it even works in the middle of an animation).
1. Drag and drop html5 effect
This will add interactivity and draw the user into the information. You can also use drag and drop to create a gamification element to your eLearning.
Have a try with the demo below.
2. Animating text
It is now possible to add sophisticated animations to your text using only HTML5 effects and JS. This can keep your content looking fresh and draw the users eye to areas of text. With JavaScript you can even apply three dimensional effects to text and objects. You can see a few cool effects used on the text below.
3. Add hover effects
HTML5/JS can create some really interesting hover effects which can reveal information and give visual feedback as users hover over certain parts of your design. Using these effects can transform a flat design into something which is very interactive and visually appealing.
Hover over the squares below with your mouse cursor to see some examples.
Design inspiration for Html5 effects
These three simple examples are just the tip of the iceberg when it comes to building interactive eLearning content with HTML5 and JavaScript. The capability is growing and becoming more powerful. I’ll blog about more HTML5 effects and JS interactive ideas in future blogs. For now, I’ll leave you with some design insights and inspiration:
Information is beautiful
Science of design
Thanks for taking time to read our blog today. If you’d like to ask Darren any questions about eLearning design or using HTML5/JS, add a comment below.
Logicearth Learning Services specialise in designing, delivering and supporting modern workplace learning solutions, which brings results for individuals and organisations. We are learning technology experts and along with specialist interactive multi-device content development skills, we can provide a complete service for all your organisation’s modern learning needs. Logicearth has offices in Belfast and Dublin but deliver services worldwide, including Ireland, UK, USA and throughout Europe.
The post 3 great HTML5 effects to use in eLearning interactions appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:15am</span>
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We Can Code IT is offering a free coding bootcamp. A Cleveland-based social good organization empowering women and diverse populations in technology, We Can Code IT, backed by ECDI, is offering free coding bootcamp tuition to select qualified candidates. The free tuition, worth $10,000, is being offered for We Can Code IT’s all-women bootcamp for local Clevelanders in low- to moderate-income households.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:15am</span>
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Logicearth in April & May
May is barely two weeks old and we’ve had a flurry of activity for the last wee while. We’ve written a few articles on learning technologies, eLearning and supporting L&D folks to drive change in their organisations. We’ve summarised these for you as Logicearth news. As ever, would love to hear any comments and your experiences in these areas.
The future of L&D
Our co-founder Peter Carlin, has been busy on Linkedin, publishing two key posts on the future of L&D. Ever the optimist, our Peter says it is brighter than you think!
1. ‘Famous Five’ Steps Towards eLearning Success (Linkedin, April 14th 2015)
"Today I’m going ‘back to the future’ to see how learning and development is keeping up in the digital age and will consider five easy ways to help ‘space hop’ your way in to the technological revolution.
Stuck for a present idea to get your kid? Do you go with a Dragon Ninja Weapon set, plenty of exercise but not really educational or Lego Mindstorms EV3 that combines the brain boosting invention of traditional Lego with the cutting edge appeal of robotics?"
Read the full article here
2. Have I got good L&D News For You (Linkedin, May 8th, 2015)
"Peter looks at how traditional learning and development roles are transforming and asks:
Is L&D past its sell-by-date or the key to future organisational success?
Right now many feel that the Learning and Development industry is facing a crisis. But we think it is more about a crisis of confidence. L&D professionals are having worries and doubts about being fit for purpose. It’s man versus machine! Have they the skills to adequately do their jobs? Is what they do strategic, adding value to the organisation, value for money or wasteful of time and resources? Actually, in this day and age, most of us are asking ourselves the same questions - not just L&D!"
Read the full article here
eLearning content and learning technologies
Fiona Quigley, Logicearth’s head of Learning Innovation writes on the ATD Learning Technologies blog, looking at ID skills and challenges for creating modern multi-device eLearning content. And Mark Gourley, a Logicearth Learning Consultant, and all-round LMS ninja, gives his insights on TrainingZone - how to get the most from your learning management system (LMS).
3. Five ID Tips for Modern Multi-Device Learning Content (ATD Blog, April 16th)
"The eLearning or digital content ecosystem is quickly evolving, and mobile learning, multi-device content, mobile responsive content (call it what you will) is here to stay. The problem, however, is that it’s not easy to stuff all the content you can onto a mobile screen. (Do you hear that subject matter experts?)
Consequently, the design process required for mobile of delivery is forcing developers into the "less is more" paradigm. For the last two years, I’ve been part of team focused on developing modern multi-device learning content. Here’s a summary of our top five lessons for instructional designers."
Read the full article here
4. The Shortest LMS Implementation Plan. Ever. (TrainingZone, April 7th)
"It’s not all about the content then? The LMS can do much more.
So you’ve finally decided on the LMS you want for your organisation and all systems are go for implementation. There is no doubt about it, you have made a huge step forward in streamlining your L&D under one manageable roof. But before you experience all the wonderful gain that comes with a Learning Management System, there will be some areas of pain for you brave L&D warriors to overcome!
Step into the learner’s shoes…"
Read the full article here
Same time next month?
So there you have it. That’s what we’ve been up to in April, and May so far. We’ll check back again with you in June. In the meantime, if you have anything you’d like us to write about - or a burning question, drop us a message in the comments box below.
Thanks for catching up with us today!
The post Logicearth in the news - April & May 2015 roundup appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:14am</span>
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These are public postings of my writings for the first course of the Graduate Certificate Program in Serious Game Design and Research at Michigan State University. Each week, we are also required to post three questions for the rest of … Continue reading →
Katrin Becker
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:14am</span>
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We Can Code IT CEO and lead instructor, Mel McGee, sat down with The Digital Life podcast host Kevin Lockett to discuss the issue of...
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:14am</span>
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What does modern talent development look like?
Today’s blog comes from Helen Cassidy, one of our senior learning consultants. Helen also teaches music part-time. Like many of us who find ourselves in the role of Instructional Designer, there is a ‘by accident’ nature to it!
But reflecting on Helen’s journey over the last few years has given me pause to consider the value of a modern approach to talent development. My ID journey compared to Helen’s is very different, and the result? Well, Helen’s ID career has fast-tracked much of my early, formal, structured career development (read long, slow, painful and boring!)
Over to Helen…
I meandered into an ID career via jobs I didn’t like and part time jobs I did like. The jobs I didn’t like felt purposeless despite requiring many years of courses and qualification hunting. The part-time jobs I loved were people-orientated and educational and relied more on my ideas about what made people tick. My first forage into the learning industry meant I had to lean heavily on my own understanding of how people learn rather than any theories or methodologies I’d studied in books.
Luckily I worked in an environment that was also learning and growing, so right from the start I was encouraged to do things differently to how they’d been done for years. There was a very clear vision in the organisation to be different, better, more effective. Even more luckily, I had a mentor that was ahead of the game and who told me my mistakes before I made them. I was learning on the job and had to do it quickly - surely the methods which I myself was employing to learn should reflect what I expected our learners would want to use.
I didn’t read the old theorists. I looked for good examples of learning that worked and listened to clients that had a positive learning experience, asking why. I examined my subject matter thoroughly - if I didn’t get it, the learners wouldn’t. I’d sort of been round the block so didn’t mind trying, failing and being laughed at. I was clear what I liked and didn’t and was never afraid to say it. I worked collaboratively with my colleagues and nurtured an environment where I could invite honest feedback, and where cases for new ideas were fought and won (and sometimes lost!). By proving to colleagues that an idea could work, I might prove it to a (Subject Matter Expert) SME.
Learning from previous experience
Through my own music teaching I constantly tweak my methods to reach each individual personality and brain of my students. The direct contact with them enables me to focus on individual needs. eLearning is different - it’s often a "one size fits all" program for an organisation and my personal teaching has shown me that an eLearning course that is all things for all people is a big ask. But the same way that I have to keep my music teaching fresh - for the kids! - an eLearning course should still feel fresh and modern for all involved. We’ve all done it, started with great ideas but gravitated to the expected norm - there are lots of reasons for this - time, budget or an inability to bring a conservative client to your way of thinking. I think that’s okay as long as you’ve challenged some of that norm along the way. There are none of us that have reached the airy Picasso heights of IDing just yet..
Last week I wrote six verses of hip-hop that I thought fitted really well into a course I was designing. Our designers were looking forward to bringing a rapper dude to life onscreen. But the client said no. That’s okay, rap didn’t fit with their corporate style and as I kind of knew that already, it was a bit mischievous of me to propose it. But clients still want our suggestions, they rely on us for exposure to new ways of thinking, it’s all part of the modern ID service.
So how to become a modern ID? Look at your old stuff and do it differently. Re-use the bits that you know work well. Tweak the bits that are nearly great. Get down with the kids and see what they’re doing. And every time you learn something new, ask yourself why you’ve retained that particular bit of knowledge so well. Your learners won’t be any different.
One of the most sobering things anyone ever said to me was, "you’re only as old as the way you dance." Fortunately I don’t believe this is case with eLearning. I’ll get my hip-hop in somewhere soon.
How did this talent development work?
So reflecting on Helen’s story, I’d say the success of her journey was based on four key things:
Helen’s attitude - she was willing to try things, to listen and had the confidence to ask questions and challenge existing views.
The culture - the workplace environment supported freedom, experimentation, not getting things quite right, getting feedback and continuous improvement.
Selecting the right mentor - someone who is just a few steps ahead; far enough to know some things better, but close enough to remember what it is like to learn.
Hands-on, learning on-the-job - most of Helen’s talent development took place within the workflow as she worked on projects. In the beginning she worked alongside her mentor, gradually working up to running projects on her own.
What’s your experience of workplace talent development? Could any of this work for you? We’d love to hear from you, IDs and non-IDs alike!
Thanks for reading our blog today.
p.s. - if you want a few verses of Helen’s rap, send us a comment
The post Fast-tracking talent development appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:14am</span>
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These are public postings of my writings for the first course of the Graduate Certificate Program in Serious Game Design and Research at Michigan State University. Each week, we are also required to post three questions for the rest of … Continue reading →
Katrin Becker
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:14am</span>
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Why UX design for eLearning is important
Ux (user experience) design addresses the complete experience a user has with your product. It covers the behaviours, attitudes and emotions that interacting with the product invokes. In the case of eLearning, often we focus on presenting the content and engaging the learner in learning activities, and sometimes, the holistic user experience and user interface design (UI) becomes secondary - an after thought.
Just to be clear on the terms UI and UX:
UI - is the product the the learner uses to access the content - eg. could be a website, app, game, virtual world, kiosk, standard eLearning player etc.
UX - is the complete experience and how that user feels while navigating the UI
Bad UX design for eLearning = bad content
There is no point in having fabulous, sparkling content, if your learners have to wade through layers and layers of bad UI design which causes a bad UX. At Logicearth, we’d argue that UX design for eLearning is every bit as important as Instructional Design (ID). For many years, IDs did not have to concern themselves with the user interface; most eLearning content appeared within a standard ‘click-next’ player, with the course menu navigation aid at the left or right side. More fancy companies allowed you the choice of showing the course menu or not! But with the ever widening spectrum of digital content options, our growing digital content ecosystem is firmly putting UX design back on the table for all designers to consider more carefully.
Today’s blog post comes from Erin Doherty. Erin joined us recently and brings with her a wealth of fresh ideas and fresh thinking based on her passion for great design experiences.
Over to Erin - 10 tips for getting UX design for eLearning right
1. Plan
Before putting hand to mouse, it is important that we have a plan of action. Jumping straight into the digital design of the interface will most likely result in lots of changes and wasted time. A clear plan of the content will ensure that time is used wisely and limit the amount of revisiting that will need to be done further down the line. When planning for the aesthetic element, it is often beneficial to sketch out your thoughts (user-flow diagrams, wireframes, site maps etc…) before applying them digitally.
2. Understanding the user
The most important person in the eLearning design process is the person that will be doing the learning. Therefore, we must take care to understand what it is that the user needs to get from the experience. Keeping them in mind throughout the design process is a necessity if they are going to enjoy a seamless user journey.
3. Never ask ‘how?’
If at any point throughout the course, the user needs to stop & think ‘how do I…’ the interface design has failed. ‘How do I get to the next page?’, ‘How do I open this tab?’ or ‘How do I close this pop-up?’ are all examples of questions the user should never have to ask. The navigation should be designed in a way that what to do next comes naturally to the user.
4. Don’t assume
Assuming that a user knows what you know is one of the biggest mistakes a digital designer can make. We should plan our design under the impression that the user knows absolutely nothing about how to use the interface. Something that may seem obvious to us as designers may be totally invisible to a different type of user.
5. Consistency
A big step towards ensuring that the questions from point two never need to be asked is to keep the design and navigation consistent. If the next button is positioned on the bottom right hand corner on the first page, keep it there. If a pop-up box for a correct answer is green, don’t make the next one blue. Consistency is key in earning the trust of the user and making it simple for them to navigate through the course.
6. Is navigation everything?
Simple answer? No. Navigation is a very important aspect of designing UX & UI for eLearning, but essentially the user is trying to complete a task rather than navigate towards a location. The navigation should be designed in a way that it compliments what the user is trying to achieve.
7. Pay attention to your daily life
A great way to approach designing experiences and interfaces is to monitor your own daily digital experiences. Simple actions like making a phone call, using a self-service checkout or surfing the Internet are all user experiences that started with the same principles that Logicearth use when designing for an eLearning course. Taking inspiration from the world around you ensures that you are staying in tune with the users emotions, as you are feeling similar emotions when interacting with your own devices.
8. On-the-go learning - be responsive!
Mobile devices are a constant in the lives of most of us nowadays and we use them for many daily tasks, from checking the news to finding directions to posting pictures of what we had for lunch. We live in a world where information is instantly accessible, anytime and anywhere. So why should the way we learn be any different? It is important to consider how mobile devices work in comparison to desktop devices. Your interactions will not always be instantly compatible with a mobile device. In some cases they will need to be tweaked in order to make them more user friendly for a smaller environment, without disrupting the flow and consistency of the design. The user will often be in a distracting environment eg. a train, café or airport, so it is important to keep the learning interface simple and to the point.
9. Use existing practices
Taking inspiration from existing apps and websites is a great way to keep your design consistent with the rest of the digital world. Figuring out what works for you goes a long way towards knowing what works for other users. Using basic web principles to form your design simply makes sense. Most people nowadays have been surfing the web for a long time and although we shouldn’t assume they know how to navigate a website, it is still a very strong basis for the design.
10. The journey never ends
At no point during UX & UI design is the job ‘done’. Designers should constantly be looking for new, innovative ways to improve the experience. Keeping ourselves updated with the latest technological developments ensures that we can put the user in the best possible position to be able to take in the information given to them.
And to finish - some great UX design inspiration from Erin:
52 weeks of UX
UX Booth
Creative blog
A list apart
Thanks for reading our blog today. As ever, we’d love to hear your comments below. What’s the best user experience you’ve come across? What did you like about it? If you use eLearning content, what types of user experiences do you have?
The post Ux design for eLearning - 10 tips appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:13am</span>
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Learn what kids should be learning about computer science and why. Mel answers common questions parents have about their kids' education and what they should be learning to be prepared for the modern world.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:13am</span>
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These are public postings of my writings for the first course of the Graduate Certificate Program in Serious Game Design and Research at Michigan State University. Each week, we are required to post three responses/reactions to queries posted by other … Continue reading →
Katrin Becker
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:12am</span>
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Flourishing learning and development - what might it look like?
Maureen Gaffney, one of Ireland’s most accomplished psychologists and most respected and trusted commentators on everything from personal development to organisational, cultural and societal change, has a thing or two to say about flourishing. In fact she has written a book about it. It’s a brilliant ‘how to’ guide to help people achieve a deeper sense of well-being, meaning and purpose even when facing adversity. Flourishing is a personal and professional must-read!
Maureen says:
"Flourishing people are not just happier - they are more resilient, optimistic and creative. They spot opportunities, pursue goals with conviction and get on well with others. They are able to manage their emotions and they face set-backs with wisdom, courage and a sense of possibility. As they take on life’s challenges, flourishing people have a head start."
In one of our recent LinkedIn articles, ‘Have I Got Good L&D News for You’, we looked at how L&D was faring in terms of the ‘alleged crisis of confidence’ facing the industry. Is L&D playing a vital and flourishing role in organisational health, wealth and future success? Or lagging behind the times and possibly past its sell-by-date?
We asked what factors might be contributing to any underlying anxiety about the future role of L&D and what could potentially be done to shift such negative perceptions, if any, back towards a more realistic and positive viewpoint? The blog concluded that L&D would not only survive but thrive and flourish in the digital world if it can adapt and square up to some complex challenges.
Peter Carlin, co-owner of Logicearth Learning Services said:
"Learning is not a composite picture, but a moving, high-tech digital film requiring constant innovation and reinvention. It offers endless new opportunities for L&D to evolve, to do things differently and to deliver new exciting and dynamic ways of learning. It enables professionals to be creative in how services are offered today and in the future and to tailor all of that not only to what the customer, the end user really values and needs, but to overall corporate vision and strategy."
This sense of change and optimism is shared in an article by Peter Casebow from GoodPractice.com. Its latest UK Learning Trends survey shows that confidence in L&D’s ability to meet business needs and support corporate objectives remains positive; 65% of Learning Managers predict their function will have an improved impact on corporate performance in the coming months.
He writes:
"Compared to previous results, latest surveys shows renewed attention to improving upon organisational efficiency and a broadening of L&D activity to include the development of middle managers alongside strategic leadership development opportunities. Further, informal learning and social media continue to play an important role across the learning landscape, with respondents predicting an increase in both these areas."
These findings reflect just some of the dynamic changes taking place across the industry and forecast a warmer climate ahead for potentially flourishing learning and development teams. Enabled and enhanced by new technology, learning is becoming much more mobile, social and global. It is also more adult appropriate, immediate, accessible and self-directed. And it is becoming more flexible and progressive in investing and developing in the talent layers below senior management.
This represents a significant and strategic investment into the future prosperity of any organisation. It also consolidates the important role flourishing learning and development has to play in offering richer learning solutions and processes that will assist professionals and organisations to achieve sustained superior performance through individual effectiveness, teamwork and enduring leadership.
In shifting its focus form formal learning towards supporting performance in the workplace, L&D is no longer about producing, bigger, better courses, it’s more about supporting, enhancing and enabling business agility and allowing people the autonomy and resources to be able to succeed.
These are all positive indicators that the 70:20:10 model (70% of people learn best on the job through experience and practice, 20% through learning with peers, coaches and mentors with the remaining 10% in more formal settings) is fully functional.
Modern workforces are already successfully occupying this space 100% resourcefully finding their own solutions to work related issues, problem solving as individuals or in teams. 70:20:10, then is not a theory, application or an incremental process. It’s about people, real life and real jobs. It’s a fact, not a choice.
What does this mean for L&D professionals?
Peter Casebow in a short video on the future of learning, said:
"People are just much happier in using the technology. Technology in itself has moved on but actually the end users, the learners are much happier using it. They don’t think about using it, they are just really happy to go and use what’s there to help them perform and learn better."
The challenge for L&D is to keep up with their end users; the people they serve. The 2015 CIPD/Towards Maturity research report L&D: Evolving roles, enhancing skills, still presents a gap between L&D abilities and use of technology to support learning:
86% are using live online learning tools (for example, webinars or virtual classrooms) yet only 34% agree that they have the skills to deliver online
76% are developing online content in-house but only 31% have the skills
30% per cent say that they don’t know how L&D professionals develop the skills to use learning technologies in their organisation
What are those 4 ways to flourishing learning and development?
Maureen Gaffney believes that not only is it possible for all of us to flourish, but, in an increasingly uncertain world, it is essential that we PLAN to do so. Maureen has identified four essential elements of flourishing which when they work together to build towards a positive upward spiral.
1. Challenge
A call or demand to you to do something, to get over an obstacle, to engage with some life task, to make something happen
Rob Lauber, CLO at McDonald’s Corp sums this up. In an article by L&D expert, Jane Hart he said:
"It’s not a matter of waiting for a change in mind sets to happen before you start your new work, it means starting your new work to bring about this change in mind sets. In particular it means working with teams and in groups and in new ways to support their continuous learning and performance improvement."
The call to action is to progress, move forward and embrace change. Recognise there are few rights or wrongs in the digital age just a lot more choice. New technology and the platforms it provides is nothing other than a blank canvas on which Picasso style, L&D can create a brand new learning culture at work. Facilitate, create and encourage experiential learning opportunities, new positions, roles, job swaps and attachments. Power up middle managers to take on more responsibility essential to the success of 70:20:10. Give staff as much freedom through informal learning opportunities where and when they want it. No matter what directional change it takes, L&D has no choice but to find alternative ways to offer learning solutions and processes that are appealing.
2. Connectivity
Being attuned to what is happening inside and outside you. Connectivity orients you to the challenge and gets you ready to deal with it
Peter Casebow argues that L&D’s view of learning is only one side of the coin. What do learners think?
He said:
"Think about learning from the learning professionals’ point of view and then look at L&D from the learners’ perspective. They are quite different things. We have done two or three studies over the last number of years and have actually gone out and asked learners what they think. One of the things that comes out strongly is that learners don’t often realise they are learning, they are actually a lot more pragmatic….what they are looking for is things that will help them perform better, sometimes that’s learning and sometimes that is just a piece of knowledge."
To sum it up, it’s about being in touch and in tune with who your learners are, it’s about treating them like customers, knowing what they want and catering to their modern L&D needs. Spend time getting to know colleagues, their aspirations and plans for the future. How else can L&D expect to play a meaningful role in influencing, individual, team and collective organisational performance? True customer orientation means developing a more marketing, communications and research led approach.
3. Autonomy
Feeling free to move and to act in pursuit of the challenge. This gives you energy to get going and sets the direction of travel
Shaking off some outmoded, time worn ways of working is a good place to start. In the post-Industrial world, aspects off the traditional L&D role are becoming redundant. It is time to let go of control and relax about the fact that the job will significantly change from being a ‘go-to’ provider of formal training to be an enabler of learning in many different forms, on-the-go, in-situ, on-demand, global, social and mobile.
Encouraging and supporting people to get on with self-directing their own learning will free up your time from heavy-on-administration formal learning activities and will give you the latitude to do things in compelling and innovative new ways. Feel the freedom of becoming a consultant, a trusted guide empowering teams and assisting leaders to make and own informed decisions about what training and development needs matter most to them. The alternative is to continue to try and straight jacket sophisticated modern workers into formal learning patterns which far from being in the direction of travel, is swimming against the tide.
4. Using your valued competencies
The experience of using your talents, the strengths you most value in yourself
At Logicearth Learning Services we are beginning to see how many of our clients are now carving out personally rewarding, high impact roles that are core to business function. The role is becoming more sophisticated, market led and business orientated. Both the 2015 L&D CIPD survey and CIPD/Towards maturity L&D roles survey cited business acumen and business alignment as an increasing focus for L&D teams.
Savvy or flourishing learning and development professionals are now playing to their core strengths as well as skilling up to meet new challenges. The priority skills L&D may need for the future may not be the valued competencies of the past. Business acumen will be just as important as the obvious skills of technology and instructional design for L&D to flourish, exceed expectations and contribute significantly to meeting the bottom line.
As the Harp television advertisement says:
"How do you look at the world as a wee insignificant speck in an infinite universe or as a great big ball of possibilities? When faced with the impossible do you panic or look at things from another angle? That’s it big man. And do you worry that the glass is half full or half empty or do you think to ask the important question. What’s in the glass? It’s all about perspective.
Thanks for reading our blog today. Do you have a flourishing L&D team? Are there any particular barriers you have already dealt with? We’d love to hear from you in the comments below.
Logicearth Learning Services specialise in designing, delivering and supporting modern workplace learning solutions, which brings results for individuals and organisations. We are learning technology experts and along with specialist interactive multi-device content development skills, we can provide a complete service for all your organisation’s modern learning needs. Logicearth has offices in Belfast and Dublin but deliver services worldwide, including Ireland, UK, USA and throughout Europe.
The post Four ways to get to flourishing learning and development appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:12am</span>
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Before coming to We Can Code IT's coding bootcamp, Jasmine heard "You're not smart enough to finish." Jasmine proved them all wrong!
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:12am</span>
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At Logicearth, we put ourselves in the shoes of our clients everyday; its the only way we can really design eLearning content that works. These seven principles help us step through important design considerations.
The post If you could see inside the learner’s brain appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:11am</span>
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WE CAN CODE IT FINDS NEW HEADQUARTERS AT SHAKER LAUNCHHOUSE The coworking space will be home to offices, classroom and event space Cleveland, OH — June 8, 2015 —...
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:10am</span>
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Is xAPI really something to get excited about?
We think it could be…
This is just a quick blog post to write up some thoughts and insights I had from a recent, excellent Webinar - Empowering Continuous Learning with the Tin Can API (xAPI). (Delivered by Bersin by Deloitte, Deloitte Consulting and co-presented by Mike Rustici from Rustici Software)
I’ve also been learning from the very well organised #learnxapi MOOC run by Ben Betts (@bbetts), Martin Cousins (@martincouzins) and Sam Burrough (@burrough).
Before the Webinar, I wrote down six questions and I have recorded the answers below.
Why would L&D bother with xAPI?
It is about better suiting the needs of the modern learner - who is mobile, flexible, uses different content sources and tools, multiple devices, needs content ‘in the workflow’ and on-demand. Traditional corporate learning usually means one central formal source for staff to access learning resources - the LMS. But in reality, the modern learner uses many different and often informal sources, ranging from blogs, watching YouTube videos, participating in online communities, and much more.
Modern learners aren’t happy with the current lack of flexibility for learning through the traditional LMS and want L&D to provide a richer, more continuous learning eco-system. So it is no longer about the one-off, 30 minute eLearning course; it is about matching the reality of the learner in the workplace:
"Help me access the most appropriate content or tool, when I need it, in the form that I need it in, using the device of my choice."
So if your organisation provides lots of tools and content sources e.g. using an internal Intranet site, PDFs, templates etc, which aren’t tracked on an LMS, considering xAPI for L&D could help to manage and track access to these.
How does xAPI work?
xAPI is based around activity statements, which records the natural way that people learn, such as:
I watched a video
I read a blog
I read an article
For xAPI to work you need:
Activity provider, and
An LRS (Learning Record Store)
The tool or content that the learner accesses needs to be set up to produce the activity statements (activity provider) and then send these to the LRS. Many modern eLearning authoring tools such as Articulate Storyline and Adobe Captivate already do this.
The Learning Record Store is a cloud based data repository that will collate the activity statements for registered learners and usually provides a rich set of data analytics. These data analytics are more like webmaster tools such as Google Analytics. Typically, you could expect to get analysis of:
The Learner’s path through the content - useful to help other staff who might need to learn something similar
The most popular content - useful to know so you can add more of this
The least popular content
The date/time content was accessed
How is xAPI different to SCORM?
SCORM, for most people, is a more limited form of data capture for learning activity. For most learning content that uses the SCORM standard, you typically capture:
If/when the learner started using the content
If/when the user passed/failed/completed
At what point the learner stopped so you can return to your last place
A revised version of SCORM also allowed you to capture interaction feedback, but overall the SCORM standard was quite ‘black box’ - concerned mainly with completion status rather than specific types of learning activities.
Do I need an LMS any more?
It depends! Many modern LMS are building in a LRS too. But often, the data/learning analytics still follows the same SCORM type structure. As the LRS gets more sophisticated, expect richer learner analytics and also look for possible integration between multiple LRS. So, I as a learner might chart my learning in one company, and then more easily be able to take my learning record with me if I ever leave.
But it is also likely that the LMS will evolve to make better use of learning analytics, so watch the LMS space carefully. Ask your LMS vendor a few questions:
Can you allow for accessing and tracking different types of content, and not just ‘scorm eLearning courses’
What learning analytics can you provide - not just the same traditional LMS reports?
Can you show me an example of xAPI working on your LMS?
What are some of the possible future ways L&D could think about xAPI?
Start thinking - an expansive range of learning options, rather than ‘locked down’ courses. Think about the normal, natural ways your staff are probably learning on their own - reading blogs, watching YouTube, Google searches. Imagine each staff member being able to share their learning pathways - especially high performers helping many others. Learning eventually becomes better situated with individual staff and their teams, rather than being controlled and administered by L&D.
What L&D are then free to do - analyse the learning data and think about better ways they can support staff to direct their own learning. Jump straight to learning strategist!
What is the best way to get started?
Start with asking yourself a question:
What do I need to know about my current training/learning initiatives that I either can’t already capture or don’t already know?
I’ll be working on series of blogs with Holly MacDonald from www.sparkandco.ca to tease this out - we’ll post updates on Twitter and LinkedIn. Feel free to post some questions here and we’ll do our best to answer as we learn out loud.
In the meantime, you can check out this great explanation of TinCan/xAPI.
p.s. - in case you are wondering, TinCan, TinCan xAPI and xAPI and Experience API all mean the same thing!
The post Quick insights into xAPI for L&D appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:10am</span>
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U.S. Doctorates in the 20th Century (pdf) NSF June 2006 The availability of new types of data on doctorates, the significant changes in doctoral education known to have occurred in the past 25 years, and the close of the 20th … Continue reading →
Katrin Becker
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:10am</span>
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Kids ages 8 through 14 will learn electrical engineering and computational thinking concepts while building an amusement park in Minecraft using redstone! Kids learn 21st century skills like logical, analytical, and "computational thinking" concepts that are rarely taught in schools while having the time of their lives! We engage kids so that they love learning, and become curious about investigating more.
We Can Code IT
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:09am</span>
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The Ironman Draft of the next ACM/IEEE CS Curricula is out. CS2013 Ironman Draft Available « Computing Education Blog. We are happy to announce the availability of the ACM/IEEE-CS Computer Science Curricula 2013 - Ironman v0.8 draft. The draft is … Continue reading →
Katrin Becker
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:09am</span>
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From learning design to learning joy
Today’s post is from our design lead, Darren Rooney. Darren has been working hard over the past few months using innovative learning design techniques to help bring energy and enthusiasm to often dry, verbose and fact-laiden content.
From Logicearth’s 7 ID principles, you can see how inspiring and supporting people through a learning journey is vital for the success of any eLearning initiaitive. Darren’s great talent is in helping our ID team to visualise the concepts and skills that are inherent the content we want to present.
Over to Darren…
1. Humour
eLearning has a reputation of being boring. A little humour in your courses can help to dispel this stereotype. Design your courses to be something that users will enjoy doing, rather than something which they have to do. A lighthearted approach can change the way a learner will view your entire course. Superheros are always good for an alternative lightedhearted approach.
2. Mnemonics
We all remember these from our school days. Whether it was the colours of the rainbow or musical notes, there was a clever rhyme to help us recall the information. This device works in eLearning too, assisting and improving the user’s memory of important facts.
3. Realistic interactivity
In today’s society people are constantly bombarded by information. They have a very short attention span for large blocks of text and images, so adding even subtle interactivity across your courses helps to engage the user. It will also break up large chunks of information by guiding users through the content in an intuitive way. But think a little differently - help your learner visualise the concept that they need in real life.
In this example, we use a map of the world, with various country flags - this is to help teach the different rules each country has on data protection.
4. Encouraging realistic practice
The best learning journey is continuous and should extend into workplace activities. If you can encourage peer based learning, it gets everyone talking about it.
5. Challenges & games
A great way to engage a learner is to appeal to their competitive side. We all enjoy a challenge so if you present your learning content in the form of a game or puzzle it will focus the learner’s attention. One example we used was to turn a quiz into a mountain climbing game where the user must answer questions correctly to reach the summit.
Thanks for reading our blog today. As always, we’d love to hear your comments below.
Logicearth Learning Services specialise in designing, delivering and supporting modern workplace learning solutions, which brings results for individuals and organisations. We are learning technology experts and along with specialist interactive multi-device content development skills, we can provide a complete service for all your organisation’s modern learning needs. Logicearth has offices in Belfast and Dublin but deliver services worldwide, including Ireland, UK, USA and throughout Europe.
The post 5 awesome ways to boost learning design appeared first on Logicearth.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:09am</span>
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Mel McGee, We Can Code IT's CEO, talks about the importance of advancing underrepresented groups in technology, which includes women and diverse populations, with Cleveland's Inside Business Magazine.
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:09am</span>
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Here’s a Devastating Account of the Crap Women in the Games Business Have to Deal With. In 2012.. http://alivetinyworld.com/2012/11/27/too-many-reasons-why/ There’s a certain amount of this that happens in science too, though we should really note the point made by one … Continue reading →
Katrin Becker
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<span class='date ' tip=''><i class='icon-time'></i> Jul 17, 2015 09:09am</span>
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