We know the majority of learning that happens in the workplace (and everywhere else) is informal and not in any one tool or system. People are constantly learning to do their jobs, solve problems, and to get better at the things they care about. In order to support people we need to strive for more personalized approaches. We need to focus on figuring out where a person is at, what they need to do, what they want to do, and help to remove the barriers stopping them. This is very, very hard to do when every person in a company uses multiple systems that don’t communicate with one another. We would spend more time than it’s worth to login each place, hunt for information, and make notes about each disparate collection of activities.