Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted. Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted. The challenge for many organizations and professionals is that we focus so intently on employee learning, we overlook the importance whether our employees retain any of what they learn. As it turns out, reinforcement of lessons learned is a powerful part of learning and vitally important.

The great news is that recently emerging research is helping us learn more about exactly what reinforcement methods really work, and why. The challenge for organizations is to refocus existing tools, content and communication tools on the very targeted and specific activities that yield great results at improving employee retention.

In this session, you’ll learn about “the forgetting curve” and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investments in improved performance.