L&D functions that focus on the right learning metrics successfully double or even triple the level of impact that their learning programs have on the organization. This session will focus on 4 underutilized metrics: Scrap Learning, Predictive ROI, Net Promoter Score, and Manager Support Rate.

For each of the 4 metrics, we’ll delve into:

• How the metric is defined
• How to incorporate the metric into your measurement process
• How to best leverage the metric to achieve real impact