Understanding AI Grief: How Empathy and Action Can Help Leaders Focus Their Employees on the Future
Article by Kwesi Johnson, Senior Consultant and AI Advisor, FranklinCovey

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Understanding ai grief

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AI is changing the way we work, but for many employees, embracing it isn’t simply a matter of learning new technology. It can mean letting go of familiar routines, hard-won expertise, and a sense of certainty about the future. How can leaders help their people navigate that transition?

In this article, FranklinCovey Senior Consultant and AI Advisor Kwesi Johnson explores the often-overlooked grief behind resistance to AI—and why leaders need to meet it with both empathy and action. Discover how understanding what employees fear losing can help leaders build trust, turn resistance into forward momentum, and bring their teams along into the AI future.

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Kwesi johnson
Tue, Nov 03, 2026
AI Works When People Do
 
In partnership with
 
"The organizations that win with AI won’t necessarily have the best technology.
They’ll have the best leadership."


You’ve secured the AI licenses, delivered the training, and made the announcements. Yet, while a handful of early AI adopters are thriving, widespread adoption remains out of reach. The business case is clear on paper, but across the organization, daily work hasn’t really changed—nor have results.

That’s because you can’t scale technology until you scale human behavior.

Rolling out a tool alone isn’t enough. To drive organization-wide impact, you have to reshape underlying habits, mindsets, and everyday behaviors of your workforce.

This webcast will show you how to move past isolated pockets of adoption to build a strategy that sticks at every level.

We’ll cover:
  • How to turn AI driven disruption into team opportunities
  • The first steps leaders should take to kickstart AI adoption
  • The critical human behaviors that unlock AI adoption at scale

AI only works when people do. Join us to help your teams build the habits and behaviors that turn AI initiatives into lasting adoption.

Kwesi Johnson, Senior Consultant, FranklinCovey | Enterprise Consultant Team
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