The old saying, “You never get a second chance to make a good impression” perfectly describes our life as trainers. In a world where our learners are in perpetual “fatigue” from work, social pressures and electronic bombardment, it is more important now than ever to step up our commitment to prepare them and make them feel welcomed in a learning environment. Learn tips, techniques and strategies to help learners unplug from their pressures and plug into learning!

The purpose of this article to help today’s learning professional prepare and welcome the learner to the learning environment – whether classroom or virtual. It provides tools, techniques, strategies and a bit of humor that can immediately be implemented to help increase learner engagement and retention.