Measuring ROI in Coaching


Patti smaller
CEO, ROI Institute
Webinar Recording Details


Program managers of coaching initiatives report an 18% increase in the number of coaching programs evaluated to ROI over the past five years - and the numbers are growing. No longer is it acceptable to spend vast amounts of money of coaching programs and initiatives. Executives at all levels want to see results - including the financial ROI.

This webinar will describe how you can evaluate coaching using the ROI Methodology. During the webinar you will learn the five levels of evaluation, six types of data generated by the ROI Methodology, ten steps in the ROI process, and the 12 guiding principles. You will also be presented a case study describing the application of the ROI Methodology.

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D. is CEO of ROI Institute, Inc., the leader in measurement, evaluation, and the use of ROI in learning and development. The author or editor of more than 75 books, Patti conducts workshops and presents at conferences throughout the world. Patti serves on the board of Center for Talent Reporting and is an ATD CPLP Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy, and The University of Southern Mississippi’s Ph.D. in Human Capital Development program, where she helps human resources and learning practitioners develop capability in measurement, evaluation, and human capital analytics. Her work has been featured on CNBC, EuroNews, and in over a dozen business journals.  


Recording 01



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