Program managers of coaching initiatives report an 18% increase in the number of coaching programs evaluated to ROI over the past five years - and the numbers are growing. No longer is it acceptable to spend vast amounts of money of coaching programs and initiatives. Executives at all levels want to see results - including the financial ROI.

This webinar will describe how you can evaluate coaching using the ROI Methodology. During the webinar you will learn the five levels of evaluation, six types of data generated by the ROI Methodology, ten steps in the ROI process, and the 12 guiding principles. You will also be presented a case study describing the application of the ROI Methodology.

Patti P. Phillips, PhD is CEO of ROI Institute. She helps organizations implement the ROI Methodology® in more than 70 countries. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations. Patti has authored and edited more than 75 books on measurement and evaluation.

Patti serves as chair of the International Federation of Training and Development Organisations Board of Trustees; chair of the United Nations Institute for Training and Research Evaluation Advisory Board; co-chair of the Institute for Corporate Productivity People Analytics Board; and board member of the American Board of Optometry. From 2018-2024, Patti served on the United Nations Institute for Training and Research Board of Trustees. During her tenure she served as board vice chair and finance committee member.  

She, along with her husband and ROI Institute co-founder Dr. Jack J. Phillips, is the recipient of the 2024 Association of Learning Providers (ISA) Thought Leader Award, 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. Additionally, in 2015, Patti was honored as the ATD CPTD Fellow, a distinction that recognizes her contributions to the professionalization of the talent development field.  

Patti can be reached at patti@roiinstitute.net and https://www.linkedin.com/in/pattipphillips/