Launching a coaching program is the easy part. Making it stick and turning it into a lasting habit that shapes how your organization grows is where most efforts stall.

Join us for a candid fireside chat with Nicole McIntosh, Director, HR Business Partner at Princess Cruises, as she shares how her organization moved past the launch phase to build a coaching culture that actually lasts.

We'll dig into what separates programs that fade from those that scale: how to turn coaching from a "nice-to-have" into a core leadership habit, how to expand access without losing individual engagement, and how to measure impact in ways that go beyond vanity metrics.

Joe Verdecampo serves as an Enterprise Account Executive at CoachHub, driving strategic business development across North America. Passionate about linking leadership development directly to operational results, he partners with executive teams to navigate manager inconsistency, execution risk, and complex organizational transformations. Through targeted coaching initiatives, Joe helps organizations build scalable leadership pipelines and equip their leaders with the practical capabilities needed to drive measurable business impact.

Nicole McIntosh serves as Director, HR Business Partner at Princess Cruises and has over 12 years of HR experience spanning the pharmaceutical, retail, and cruise industries. Passionate about developing leaders and building high-performing teams, she has championed CoachHub as a key component of Princess Cruises leadership development strategy. Through personalized coaching, Nicole has seen leaders gain greater confidence, self-awareness, and effectiveness, resulting in meaningful benefits for both individuals and the broader business.

Lori Vatamanu is a Senior HR Business Partner with expertise in change management, leadership development, and organizational transformation. She brings more than 20 years of experience with Carnival Corporation, spanning both operational and HR leadership roles in a global, multicultural environment. Lori holds a master's degree in business administration and is passionate about helping leaders navigate change, develop talent, and build high-performing teams. Based in Miami, she combines deep business and HR expertise to drive meaningful employee and organizational growth.

Deb Wagner is Director of Leadership Development & Readiness at Westinghouse, where she leads enterprise talent and leadership initiatives that strengthen organizational capability and workforce readiness. With more than 20 years of experience across healthcare, retail, manufacturing, and consulting, she specializes in leadership development, succession planning, talent strategy, and organizational effectiveness.

Jen Paterno is an influential Global Talent and Learning leader, an ICF PCC & DEIJB certified coach, a human experience enthusiast and an authenticity champion. Throughout her career, she has specialized in developing talent and learning programs that unlock the human potential and leadership capability within individuals and teams. Jen feels passionately about the evidence-based impact coaching can provide in creating sustainable behavior change that benefits both people and organizations.

From building coaching practices and programs brick by brick to supporting and growing talent and coaching initiatives, Jen pairs her research with real world experience to develop and activate programs that align to personal and organizational goals. Jen has worked with organizations from 500-71,000 employees worldwide and managed teams on a global scale and has extensive experience in talent management, leadership development, executive coaching and employee engagement.