Launching a coaching program is the easy part. Making it stick and turning it into a lasting habit that shapes how your organization grows is where most efforts stall.

Join us for a candid fireside chat with Nicole McIntosh, Director, HR Business Partner at Princess Cruises, as she shares how her organization moved past the launch phase to build a coaching culture that actually lasts.

We'll dig into what separates programs that fade from those that scale: how to turn coaching from a "nice-to-have" into a core leadership habit, how to expand access without losing individual engagement, and how to measure impact in ways that go beyond vanity metrics.

Joe Verdecampo serves as an Enterprise Account Executive at CoachHub, driving strategic business development across North America. Passionate about linking leadership development directly to operational results, he partners with executive teams to navigate manager inconsistency, execution risk, and complex organizational transformations. Through targeted coaching initiatives, Joe helps organizations build scalable leadership pipelines and equip their leaders with the practical capabilities needed to drive measurable business impact.

Nicole McIntosh serves as Director, HR Business Partner at Princess Cruises and has over 12 years of HR experience spanning the pharmaceutical, retail, and cruise industries. Passionate about developing leaders and building high-performing teams, she has championed CoachHub as a key component of Princess Cruises leadership development strategy. Through personalized coaching, Nicole has seen leaders gain greater confidence, self-awareness, and effectiveness, resulting in meaningful benefits for both individuals and the broader business.

Lori Vatamanu is a Senior HR Business Partner with expertise in change management, leadership development, and organizational transformation. She brings more than 20 years of experience with Carnival Corporation, spanning both operational and HR leadership roles in a global, multicultural environment. Lori holds a master's degree in business administration and is passionate about helping leaders navigate change, develop talent, and build high-performing teams. Based in Miami, she combines deep business and HR expertise to drive meaningful employee and organizational growth.