Most AI training programs focus on awareness, prompting, and productivity hacks. But organizations are quickly discovering that knowing how AI works doesn’t automatically improve performance, decision-making, or business outcomes.

In this thought-provoking session, Karl Kapp, Professor at Commonwealth University, explores what comes next: how learning teams can help employees develop judgment, operational fluency, and the human skills AI can’t replace. As AI becomes increasingly capable of prediction and information generation, the real differentiator will be a workforce that knows how to interpret, apply, question, and act on AI-driven insights.

Karl will discuss why the future of Learning & Development is shifting away from passive content delivery toward simulation, coaching, roleplay, and real-world performance practice. You’ll learn how leading organizations are using AI-enabled learning experiences to strengthen decision-making, reinforce behavior change, and create more adaptive, capable teams.

This session will challenge traditional thinking about training and offer a practical roadmap for building a workforce that can thrive alongside AI, not compete with it.

In this session, you will learn:

• Why AI literacy alone won’t create meaningful behavior change or business impact
• How AI is transforming L&D from content delivery to simulation, coaching, and performance enablement
• Why human judgment, intuition, and decision-making are becoming more valuable in an AI-powered workplace
• Practical strategies for embedding AI learning into real workflows to build confidence, adaptability, and operational fluency at scale

 

Karl M. Kapp, Ed.D., is a professor of Instructional Design and Technology at Commonwealth University in Bloomsburg, PA and author of a dozen books on the convergence of learning, technology, games and interactive instruction including the best selling "The Gamification of Learning and Instruction" and the soon to be released "Action-First Learning: Instructional Design Techniques to Engage and Inspire."

Karl writes a popular LinkedIn Newsletter called "L&D Easter Eggs" and is a frequent international keynote speaker, workshop leader, moderator, and panelist at conferences as well as events for private corporations and universities. He is a TEDx speaker, author of ten LinkedIn Learning Courses, developer of digital and analog learning games, and passionate about action-first learning designs. His current passion projects are his YouTube series called "The Unofficial, Unauthorized History of Learning Games" and his series "How AI Helps L&D Professionals."

Follow him on LinkedIn at https://www.linkedin.com/in/karlkapp/