L&D teams are being asked to do more with less; faster, shorter, more personalized, and more scalable learning experiences that still drive real performance.

How do you design blended learning experiences that actually meet these expectations without overwhelming learners or sacrificing retention?

In this session, we’ll build on insights gained from the Training Conference Virtual Engagement Lab, where we explored how to design engagement in live, online learning. 

Karen Hyder is an internationally known, innovative voice in the evolving, multifaceted eLearning space. Her insights and practices continue to shape the ways in which instructional designers, software developers, teachers, and leaders achieve meaningful engagement with their learners.
 
Frequently recommended by other industry leaders for her expertise, Karen contributed to the 2025 authoritative guide: Design for All Learners: Create Accessible and Inclusive Learning Experiences, edited by Sarah Mercier. Featuring stories of lived experiences and practical applications, this comprehensive volume explores best practices in strategic, organizational implementation and standards, as well as considerations for digital content, and physical and virtual classrooms. 

Co-author of The eLearning Guild’s Handbook on Synchronous e-Learning (2007), Karen is also the sole author of the 2020 case study: Using a Flipped-Model Classroom with Adobe Connect to Create Successful Learning Experiences. In addition, she collaborated on the 2020 white paper: Top Considerations When Choosing an Enterprise Virtual Training Solution. Industry leaders regularly call on Karen to review and recommend their published works. 

Melissa Chambers is an online instructional specialist at MSC Consulting. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002.

She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.