Mirror, mirror on the wall, who's the fairest online participant of all? After Snow White was exiled into a dangerous forest by her evil stepmother, she is met by seven dwarfs with big personalities: Grumpy, Doc, Sneezy, Happy, Sleepy, Bashful, and Dopey. By understanding the personalities of the Seven Dwarfs and comparing them to common difficult behaviors seen in online training, we will learn how create a positive learning environment and foster engagement. Having all our participants singing: Heigh-ho, heigh-to, it's off to work we go! 

Learning Objectives:
 

1. Recognize the seven most common difficult online behaviors
2. Analyze relationship-building strategies that work with diverse learners
3. Apply specific strategies to manage each behavior

Becky Pike Pluth is not your typical speaker. Over the past 18 years, Becky has designed and delivered more than 5,000 interactive webinars on a variety of topics including sales, customer service, train-the-trainer, performance consulting, and virtual presentation skills. Her in-person sessions at Training Magazine and Association for Talent Development conferences have drawn standing-room-only audiences for the last fourteen years. She regularly has more than 2,000 registrants for her free webinars for The Bob Pike Group and Training Magazine Network.

With more than 24 years of experience in training delivery and design and business operations, she has been the owner of The Bob Pike Group for the past eight years. She also is the author of Creative Training: A Train-the-Trainer Field Guide, 101 Movie Clips that Teach and Train and nine other influential books and resources.

In designing these interactive webinar tools, Becky has utilized sustainable change and adult learning principles. These methods are practical, repeatable, and highly effective. A trained educator, Becky expanded into corporate training after completing her master’s degree in teaching and learning. She also is a Certified Speaking Professional through the National Speakers Association