This session looks specifically at the technology of assessing clients' readiness for change.  Readiness requires both competence and maturity. 

• Competence is about ability - the knowledge, skills, and behaviors needed for change.
• Maturity is about methods and consistency - the degree to which processes, behaviors, and decision-making are well-established, repeatable, and continuously improved. 

People who are highly competent but lack maturity may succeed with one change initiative, but not consistently.

People who are mature but lack competence, risk using outdated or ineffective processes.    

During the session, you will be shown a weighted checklist that assesses clients' readiness for change using the 8 characteristics of competence and maturity. 

Judith Hale, Ph.D., CPT, CFT, AIM, and ibstpi Fellow is a regular speaker at Training’s conferences.  She has worked in the public and private sectors across all industries specializing in performance improvement, certification, and assessment for more than 45 years.  She is also one of the more prolific writers and well-known consultants in the field.  Her books include her newest The Performance Improvement Facilitator Playbook, the award-winning Performance-Based Certification, 2nd ED and The School Improvement Specialist Field Guide, as well as the popular Performance Consultant’s Fieldbook 2nd ED, Performance-Based Evaluation, Performance-Based Management, and Outsourcing Training and Development.
    
She guides clients on how to be good stewards in the use of AI when leveraging it to develop training, instructional tactics, tests, and performance support tools.  She offers certificates in testing, data gathering, psychometrics, and school improvement.  To learn more about the Certified Performance Improvement Facilitator, visit www.TIFPI.org