When people think about L&D, most think about content. Courses. Job aids. Videos. Guides. For decades, content has been the center of our work. Now the landscape is shifting. Priorities are changing, time is limited, and AI is making content available everywhere. With barriers to creation falling fast, we must take a hard look at how L&D is perceived across the business.

L&D must shift its focus from creation to connection.

In this session, JD Dillon (LearnGeek, Axonify) explores how L&D can evolve in clear, practical ways. You’ll examine what it takes to transition from delivering content to architecting ecosystems that connect people with the right support at the right time. You’ll discover how a systems approach to workplace performance helps L&D become more agile, more data driven, and better equipped to keep pace with the demands of an AI-enabled workplace.

JD Dillon began his career on the frontline, managing movie theaters and theme parks. With 25 years of experience leading operations and L&D at dynamic organizations like Disney, AMC and Kaplan, he has become a recognized authority on performance enablement and a passionate advocate for improving the employee experience.

A sought-after speaker, author, and advisor, he specializes in ecosystem strategy and AI-enabled practices through LearnGeek. JD’s new book, The Frontline Enablement Playbook, is a blueprint for rethinking how organizations equip, engage, and empower their deskless workers.