How to Avoid Offending and Start Including in Real Time

Even well-meaning professionals make cultural missteps—especially in high-pressure meetings, hybrid settings, or cross-functional teams. As one of only 400 National Speakers Association Certified Speaking Professionals and an award-winning thought leader in training and facilitation, I’ve gathered today’s most common cultural mistakes that derail engagement, destroy trust, and divide diverse teams. This eye-opening and action-driven session reveals real examples from modern meetings and gives you immediate tools to become a more inclusive, impactful leader.

You’ll learn how to:

•     Spot the 6 most frequent cultural missteps occurring in virtual, hybrid, and in-person meetings
•     Apply inclusive practices that respect gender, neurodiversity, ethnicity, age, and global norms
•     Avoid unconscious bias traps in introductions, humor, visuals, and decision-making
•     Use the “Pause & Repair” model to recover from a cultural error with grace and impact
•     Build deeper engagement and psychological safety across diverse teams
•     Turn your meetings into models of inclusive excellence—starting today

Join professionals from around the globe—from Indigenous organizers to Fortune 100 executives—who are rewriting the rules for equitable, engaging meetings.

This program is led by John Chen, CSP, founder or Asian Pacific Islander Event Professionals, Asian Pacific Islander National Speakers Association. He's the grandson of a Paper Son highlighting our challenges of being Chinese in American and immigration. He's one of the top 25 Training Magazine webinar trainers and multi-year Training Magazine presenter. John produced the ONLY Training Magazine Virtual Conference in the highest engaging way. John is the #1 Amazon Author of Engaging Virtual Meetings and uses his 6-Step ENGAGE method in virtual, hybrid and in-person meetings