Lack of trust is the root cause of major performance gaps in the workplace. A profusion of data from field research confirm that distrust reduces morale, accountability, and engagement and increases fear, suspicion, and duplication in all types of organizations. Most performance consultants believe that trust building is not a valid intervention. It is—and we can share proven principles and procedures that help us improve trust as a first step in increasing business results.

In this interactive webinar, Thiagi and Tracy will use four new LOLAs (Live Online Learning Activities) to keep you engaged in the learning process.

Thiagi (aka Dr. Sivasailam Thiagarajan) is the Resident Mad Scientist at the Thiagi Group. For the past 30 years, he has been making a fairly decent living by playing games and helping others to play. Since March 21, 1999, he has been designing a new training activity every day (including weekends and holidays).

A four-time president of the North American Simulation and Gaming Association (NASAGA), and two-time president (25 years apart) of the International Society for performance improvement (ISPI/NSPI), Thiagi has lived in three different countries and has worked and played in 25 other countries. He currently writes a training blog at thiagi.com

Tracy Tagliati, CPLP knows how to engage the learner. As the training manager at Move, Inc. and an associate at the Thiagi Group, Tracy works directly with key executives and managers to conduct performance analyses and develop customized programs using a rapid instructional design approach. Her specialty is activities-based training in both instructor-led and web-based environments. She has co-authored two books with Thiagi on topics relating to interactive learning techniques and has presented at numerous international conferences. Her mission is helping people improve their performance effectively and enjoyably. She is active in ASTD, ISPI and the North American Simulation and Gaming Association (NASAGA).