Unlock the Secrets of Santa's workshop and transform your organization! Disney and entertainment expert Lenn Millbower visited the North Pole and got a behind-the-scenes look at the methodology that delivers Santa's success. In this session he’ll share those secret strategies so you can drive your own organization’s results. The presentation will feature five sections.

PURPOSE – Soar with your organizational strengths and deliver the presents your elves and customers really want.
PRIORITIES – Avoid the naughty and embrace the nice through effective decision-making filters that align your organization's values with your product deliverables.
PEOPLE – Uncover the “true north” pole behaviors expected of leaders and team members so you can create an organizational culture of excellence and accountability.
PERFORMANCE – Learn how to protect your organization's image and align it with public perception.
PROCESS – Help transform your organization into a lean, efficient, and ever–improving machine through continuous improvement methodology.
 
This session is, obviously, an analogy. Analogies help illuminate truths without the baggage of reality. This analogy will deliver practical tools and tips to illustrate key concepts, including the steps Santa’s team took to retool the annual Christmas eve roof run. This is one present you’ll won’t wait to unwrap.
 
By attending this session, you will

1. Change your perspective on the issues you face so you can achieve lasting success
2. Identify ways to create emotional connections that galvanize a workforce
3. Discover the power of prioritizing decisions for faster, focused results
4. Unlock the key to effective leader and team member behaviors
5. Learn a process that creates a culture of continuous improvement

Lenn Millbower, the Mouse Man™ and former Disney training leader and entertainment expert is the author of The Santa System: Ten Leader Lessons from the North Pole. In that analogy case study of Santa’s North Pole workshop, Lenn shares Santa’s methods for creating an extraordinary organization. At the North Pole, Lenn discovered a workshop driven by emotional purpose, outstanding leadership, and a continuous improvement focus. He also learned some fun facts, including the real story of Santa, Mrs. Claus, and Rudolph the Red Nosed Reindeer. Learn Santa’s secrets and you’ll love your success.