Did you know that your current staff is a golden natural resource rich in formidable talents and skills? On top of this is their deep institutional knowledge and high EQ. In a workplace environment hungry for skilled talent, the time is right now to take a fresh look at these multi-talented professionals who are already on your payroll.

The win/win benefits are improved retention, higher engagement, increased productivity, and a booming bottom line from all the saved money!

Bonnie Low-Kramen is an industry expert who sees that it’s time for a revolutionary new approach to rethinking what is possible with the group of staffers often referred to as the backbone of the company, the right arms to managers, and the face of the culture. In reframed job descriptions and specific training, the existing staff, especially the administrative staff, can become a stabilizing force in this time of extraordinary change.

Bonnie Low-Kramen is a TEDx speaker, author, and a former celebrity assistant to Oscar winner Olympia Dukakis. She is a workplace expert who has walked in the shoes of the staff and has written about it in her books Be the Ultimate Assistant and Staff Matters. Bonnie has trained assistants in 13 countries and at the Wharton School, Harvard, British Parliament, Four Seasons, Starbucks, and Amazon. Her writing has appeared in Harvard Business Review, and her work was profiled in Forbes.