Did you know that your current staff is a golden natural resource rich in formidable talents and skills? On top of this is their deep institutional knowledge and high EQ. In a workplace environment hungry for skilled talent, the time is right now to take a fresh look at these multi-talented professionals who are already on your payroll.

The win/win benefits are improved retention, higher engagement, increased productivity, and a booming bottom line from all the saved money!

Bonnie Low-Kramen is an industry expert who sees that it’s time for a revolutionary new approach to rethinking what is possible with the group of staffers often referred to as the backbone of the company, the right arms to managers, and the face of the culture. In reframed job descriptions and specific training, the existing staff, especially the administrative staff, can become a stabilizing force in this time of extraordinary change.

Bonnie Low-Kramen is one of the most respected workplace experts on issues related to the administrative staff. She was named as a Top 100 HR Influencer in 2024. The author of two books, Be the Ultimate Assistant and Staff Matters, Bonnie worked as the Personal Assistant to Oscar winner Olympia Dukakis for 25 years. Her TEDx talk is called “The Real Reasons People Quit.” She is a champion of ending workplace bullying and to closing the wage gap.