You want it this way; I want it that way. It’s been said that negotiation is the art of “letting the other side have your way.” But just how skilled are we at practicing the day-to-day art of negotiation at work? Do you get sweaty palms just anticipating an interaction or blurt out a request that sounds strangely like a demand? Can you talk your way out of an impossible timeline or get that budget bump your unit desperately needs? Although there are times when we’d give just about anything to gain the upper hand on the job, what we say and how we say it can make or break us in the long run—and often, in the short run, too. As always, our communication skills are on the line.

This webinar will explore practical strategies for negotiating with your subordinates, your boss, and your team. In this session, you will:

• Learn the meaning of “principled negotiation”
• Uncover your own negotiation style
• Discover the value of BATNA
• Identify negotiating tricks used against you
• Find out how to “get past no” in difficult situations

Dr. Constance Staley is a Professor of Communication and former Dean of the Graduate School at the University of Colorado, Colorado Springs. She holds a B.S. in education, an M.A. in linguistics, and a Ph.D. in communication. In the middle of her academic career, Dr. Staley joined the training department of an East Coast Fortune 500 company full-time, designing and delivering all management and supervisory training. She was selected as a Fulbright Scholar to teach in the republic of Kyrgyzstan in the former Soviet Union; has won the University of Colorado Outstanding Teacher Award; and was twice nominated for a CASE U.S. Professor of the Year Award.

Dr. Staley recently published her 22nd book, led the campus initiative as Special Assistant to the Chancellor to develop a new state-of-the art Career Center for the university, often travels to campuses, companies, and conferences to deliver keynote addresses and delivers national and international webinars. At the University, she currently teaches communication courses such as Creating a Learning Organization, Professional Speaking, Advanced Virtual Presentations, and Conflict and Negotiation.