Gathering stories from SMEs is a never-ending challenge. SMEs are busy, and they generally don’t understand training and learning the way you do as an instructional designer. You need to align what SMEs share with what your learners need. Ultimately, you need relevant examples and stories from SMEs to make your eLearning more realistic, relevant, and engaging.

This webinar will focus on a common sticking point in creating scenario-based learning: working with SMEs. In it, you’ll learn how to ask focused questions and techniques to probe SMEs for additional details such as mistakes and consequences. You'll learn ways for getting “unstuck” while working with SMEs, and why it’s better to interview SMEs rather than have them write scenarios themselves. You'll leave this session with tactics to help you get the concrete examples and stories you need from SMEs.

In this session, you will learn how to:

• Interview SMEs for details on the desired behavior, mistakes, problems, and consequences
• Use multiple tactics getting “unstuck” when collaborating with SMEs
• Align stories to organizational needs to ensure that the stories are relevant

Christy Tucker is a learning experience design consultant with over 20 years of experience helping people learn. She specializes in using scenario-based learning to engage audiences and promote skill transfer to real-world environments. She has created training for a wide range of clients, including Fortune 500 companies, nonprofit associations, state and local government agencies, universities, and more. Christy has been blogging about instructional design and elearning for over 15 years and is a regular speaker at industry conferences and events.