Businesses are aiming for big growth. Navigating this growth and economic challenges depends on strong franchisees, hence expectations for franchisee performance is rising every day. But keeping quality and customer satisfaction high requires effective training. A recent study showed 64% of shoppers blame poor experiences on under-trained staff, highlighting the importance of robust training programs.

Join Dr. Allen Partridge, Director of Evangelism at Adobe as he explores:

Allen Partridge, Ph.D., is the Director of Digital Learning Evangelism at Adobe Digital Learning Solutions and has 20 years of experience in e-learning, education, games, and multimedia development. He has researched and reported on authentic educational solutions for audiences around the world for the past decade. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.