Navigating Difficult Conversations Turning Tension Into Progress


Todd davis gb square 300dpi cl rgb   debra lund
Former Chief People Officer, Senior Consultant and Thought Leader, FranklinCovey
Webinar Recording Details
  • Date and Time
    Thu, Mar 07, 2024 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


Help your workforce shift from the tension of difficult conversations to making progress on important issues. According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

During this webinar, you will learn how to:
  • Implement the mindsets, skillsets, and toolsets needed to navigate difficult conversations
  • Help yourself and others stay engaged in collaborative dialogue to make progress on important issues
  • Set a clear and collaborative tone from the start of the conversation
  • Notice emotions in yourself and others that may impact the conversation
  • Respond to emotional reactions in the moment to keep the conversation productive

Register today to help yourself and your team more effectively navigate difficult conversations.

About Todd Davis

Todd Davis has over 35 years of experience in human resources, talent development, executive recruiting, sales, and marketing. He has been with FranklinCovey for over 27 years, serving as Chief People Officer and Executive Vice President for 18 of those years. He was responsible for FranklinCovey’s global talent development in over 40 offices reaching 160 countries.

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