Help your workforce shift from the tension of difficult conversations to making progress on important issues. According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

During this webinar, you will learn how to:

• Implement the mindsets, skillsets, and toolsets needed to navigate difficult conversations
• Help yourself and others stay engaged in collaborative dialogue to make progress on important issues
• Set a clear and collaborative tone from the start of the conversation
• Notice emotions in yourself and others that may impact the conversation
• Respond to emotional reactions in the moment to keep the conversation productive

Register today to help yourself and your team more effectively navigate difficult conversations.

Todd Davis is the author of the Wall Street Journal bestseller Get Better: 15 Proven Practices to Build Effective Relationships at Work. He is also the co-author of the Wall Street Journal bestselling book Everyone Deserves A Great Manager – the 6 Critical Practices for Leading a Team.

He has been with FranklinCovey for over 27 years, serving as Chief People Officer and Executive Vice President for 18 of those years, where he was responsible for FranklinCovey’s global talent development in over 40 offices reaching 160 countries.