Implementing the New ISO Standard on L&D Metrics


Ed clo web vance 2019
Founder and Former Executive Director, Center for Talent Reporting
Webinar Recording Details
  • Date and Time
    Tue, Feb 20, 2024 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


The first comprehensive ISO standard on L&D metrics, published in June 2023, guides the selection and reporting of 52 key L&D metrics for large organizations and 19 for small/medium-sized organizations. The standard includes definitions and formulas for the recommended metrics and illustrations of the use of many of the metrics in simple tables.

The standard, ISO TS30437 Human resources management–Learning and development metrics, is the culmination of more than two years of work by ISO Technical Committee 260 Working Group 2 Metrics, of which Dave Vance is a member.

Join Dave to learn how implementing this exciting new standard can help you create your measurement and reporting strategy.

During this session, you will gain:
  • An understanding of the standard's history and relation to other ISO human capital standards
  • Knowledge of the framework based on type of user, four reasons to measure, three types of metrics, and four types of reports
  • Guidance for selecting metrics and the appropriate reports
  • Awareness of the recommended metrics, organized by user

About David Vance

David Vance is the former President of Caterpillar University, which he founded in 2001, and the former Executive Director of the Center for Talent Reporting, which he founded in 2012 as a nonprofit organization dedicated to the creation and implementation of standards and best practices for human capital measurement, reporting and management. Prior to these positions, Dave was Chief Economist and Head of the Business Intelligence Group at Caterpillar Inc.

Dave teaches in the Ph.D. program at Bellevue University and in the executive education program for Chief Learning Officers at George Mason University. He also serves on the Metrics Working Group for the International Organization for Standardization and led the effort to create the first comprehensive standard for learning and development metrics published in 2023.

He is the author of The Business of Learning, now in its second edition, and co-author with Peggy Parskey of Measurement Demystified as well as the Field Guide to Measurement Demystified.

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