Give Credit Where Credit is Due: How to Isolate Program Effects on Improved Performance
Speaker
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CEO, ROI Institute
Webinar Recording Details
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Date and TimeThu, Jan 18, 2024 at 12PM Pacific / 3PM Eastern
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Duration1 Hour
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Cost$0 (Free)
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Want Access?Register to view the recording.
Description
Most talent development programs drive improvement in business measures–just not necessarily all the improvement. Taking full credit for the improvement in performance measures is a bit unfair–and, quite frankly, will diminish the credibility of the results you report. That is why it is important to give credit where credit is due by taking a step to isolate the effects of your programs and projects on improvement in measures that matter.
Isolating the effects of the programs is not about isolating programs from other activities in the organization—far from it. In fact, by isolating the effects of your program, you're positioning yourself as a better business partner. Doing so enables you to explain how you know the investments in programs are driving results and help your clients allocate resources to the different programs, projects, and activities in which they invest.
During this session, you will learn three techniques to isolate the effects of talent development programs. Case studies will demonstrate each technique. Participants will calculate the improvement in business measures due to the programs described in the case studies. Remember to bring a calculator.
Objectives
After attending this session, participants should be able to:
All registrants will receive a copy of the presentation, a handout, and a chapter from the book Value for Money: How to Show the Value for Money for All Types of Projects and Programs In: Governments, Nongovernmental Organizations, Nonprofits, and Businesses.
Isolating the effects of the programs is not about isolating programs from other activities in the organization—far from it. In fact, by isolating the effects of your program, you're positioning yourself as a better business partner. Doing so enables you to explain how you know the investments in programs are driving results and help your clients allocate resources to the different programs, projects, and activities in which they invest.
During this session, you will learn three techniques to isolate the effects of talent development programs. Case studies will demonstrate each technique. Participants will calculate the improvement in business measures due to the programs described in the case studies. Remember to bring a calculator.
Objectives
After attending this session, participants should be able to:
- Describe the importance of isolating the effects of programs
- Apply at least three techniques to isolate the effects of programs
- Determine when to use each of the techniques covered in this session
All registrants will receive a copy of the presentation, a handout, and a chapter from the book Value for Money: How to Show the Value for Money for All Types of Projects and Programs In: Governments, Nongovernmental Organizations, Nonprofits, and Businesses.
About Patti Phillips, Ph.D.
Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics using the ROI Methodology®. An internationally recognized leader in measurement and analytics, her expertise is documented in more than 50 published books and business journals.
Patti, along with her business partner and husband, Jack Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers. They also received the 2022 Association for Talent Development Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top 50 coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. Patti serves as the vice chair and finance committee member of the United Nations Institute of Training and Research board of trustees; co-chair of the Institute for Corporate Productivity People Analytics Board; Senior Adviser for The Conference Board; Chair-elect of the International Federation of Training and Development Organizations, and board member of the International Society for Performance Improvement.
Patti, along with her business partner and husband, Jack Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers. They also received the 2022 Association for Talent Development Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top 50 coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. Patti serves as the vice chair and finance committee member of the United Nations Institute of Training and Research board of trustees; co-chair of the Institute for Corporate Productivity People Analytics Board; Senior Adviser for The Conference Board; Chair-elect of the International Federation of Training and Development Organizations, and board member of the International Society for Performance Improvement.