Never has it been so essential to design programs and projects to deliver results–and demonstrate that they do. This process is especially important for programs that are strategic, aligned with operational goals, expensive, and reach a large audience. Unfortunately, program owners often face challenges to deliver results that executives appreciate and endorse. You can overcome many of these challenges by treating program evaluation as part of the talent development process, not merely an activity of gathering and analyzing data. This requires using a logical framework to categorize needs, objectives, and evaluation results; a credible process supported by standards to ensure consistency in approach and reliability with data; case studies describing results; and an implementation strategy that ensures seamless integration.
 
During this webinar, you will learn more about the components that make ROI work.
 
Objectives

Upon completion of this webinar, you will be able to:

• Apply a logical framework to ensure alignment between organization needs and programs
• Follow a step-by-step process to ensure consistency in approach and reliability of data
• Develop an implementation plan for integrating measurement and evaluation, including ROI, into your talent development process

Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics using the ROI Methodology®. An internationally recognized leader in measurement and analytics, her expertise is documented in more than 50 published books and business journals.

Patti, along with her business partner and husband, Jack Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers. They also received the 2022 Association for Talent Development Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top 50 coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching.

Patti serves as the Chair of the International Federation of Training and Development Organization, Chair of the Institute for Corporate Productivity People Analytics Board; Senior Adviser for The Conference Board; and board member of the International Society for Performance Improvement.