More than 58% of employees prefer to learn at their own pace and ‘on-demand’, according to a McKinsey study. With people development shifting from formal classroom contexts to self-directed learning models, personalization has a major role to play in driving learning from a one-size fits all to a customized segment-of-one approach. Personalization also has a critical role to play when L&D leaders are looking for a cultural change to be brought in their organizations, so that every employee, irrespective of where they are in their journey, can identify their learning trajectory and opportunities for progress. The segment-of-one approach also benefits in providing a range of data that helps L&D leaders plan out multi-format approaches towards their learning delivery.

Join Jamal Watkins as he explores:

• How does the ‘segment of one’ approach work in large organizations
• How personalized learning needs to be embedded in the daily workflow
• How an individual’s learning data contributes to designing large scale organizational capability development programs

Jamal has had an extensive career as a Learning & Development practitioner and leader for approximately 25 years. During this time, Jamal has become adept at influencing business processes by driving business results through the use of blended-learning and human capital management. His professional journey continues to lead to opportunities to partner with key stakeholders that influence employees/customers toward achieving business goals. His professional passion continues to blend learning/talent principles with enabling technologies.

Jamal’s previous work experiences include industries such as telecommunications, healthcare, educational publishing, and software technologies. These enriched experiences have allowed him an opportunity gain a comprehensive and first-hand perspective of how learning technologies help to move the business forward.