What could go wrong? Everything or nothing, as this session vividly demonstrates through a creative combination of comedic act and presentation analysis.

The presentation gets off to a rocky start when the presenter—former Disney leader Lenn Millbower—is locked out of the room and his not-very-good brother Les takes over. Calamity follows calamity as Les communicates ineffectively, turns easy-to-comprehend information into complicated mush, displays hideous slides, and blows up the laptop. The comedic segment ends as Les runs from the platform in total disarray. Lenn then takes over and, with the participant’s help, discusses what can go wrong in a presentation and how to prepare for the worst.

Join us if you missed this fun presentation at Training 2023 or just want to experience it again.

Attendees will:

• Identify the common presentation mistakes so that you can avoid them
• Explore the critical steps in a presentation that lead to a successful delivery
• Examine a seven-step preparation model, so you maintain your professionalism, even in the most trying circumstances

Lenn Millbower, the Mouse Man™ and author of the just-published Care Like a Mouse: The Key to Delivering Disney Quality Service, teaches Walt Disney inspired customer service, leadership and presentation skills methods. Lenn saw those methods up close. He spent 25 years at Walt Disney World, starting in Epcot Operations, stage managing at Disney-MGM Studios, opening Disney's Animal Kingdom, writing training for Disney University and Disney Institute and leading training at Walt Disney Entertainment. He will inspire you to create your own magic. Give it a shake and watch that magic will take!