Answers to 10 Thorniest Questions in Learning and Training - The Root Causes and Solutions


Ray 300 300 zoom
Architect of, Chief Learning Officer of Vignettes Learning
Webinar Recording Details
  • Date and Time
    Tue, Jul 19, 2022 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


OH YES! I hear and answer these questions almost every day. Some questions are basic, others are difficult. But most come from the same root causes. As the saying goes, “The ship has sailed without them”. A lot has changed in Learning and Development philosophy and principles, but many continue to ask old questions.  More often,  the cause is that many who asked these questions have not changed their assumptions. However, the consequences of not finding answers to the thorniest questions and applying the solutions impede learners’ ability to learn, contribute, and have passion in what they do. Unanswered questions damage our capacity to design, develop, and implement training and learning. 
In the webinar, I will share with you some foundational answers to these questions. I will also share with you the “Perpetual Tinkerer Model” which helped me aid clients and learners find new answers to challenging questions. 
We will discuss and share insights into the following thorniest questions.  
  1. “What if they don’t know what they don’t know?”
  2. “I have to spoon feed my learners.”
  3. “My SME (subject matter expert) wants ALL content to be covered.”
  4. “My LMS is as old as my grandmother.”
  5. “Learners don’t want to do pre and post-work?”
  6. “They don’t answer chat questions.”
  7. “They are silent, shy, not participating, and really dud learners.”
  8. “We must always test people.”
  9. “I don’t know if my learners are learning.”
  10. “Our technology is so behind. We still use Excel to report tracking, telephone conference calls for training, and paper and pencil in our exercises. No ZOOM, no LMS, etc., etc.”
Community Heroes - A few weeks before the webinar, I will invite you to share your experiences and insights on the 10 thorniest questions. We will try to pick the brains of our community. This will be exciting.  
Join us and obtain the article, “Answers to 10 Thorniest Questions in Learning and Training - The Root Causes and Solutions.”

About Ray Jimenez, Ph.D.

Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. As a management consultant, Ray has worked with various experts from different domains and industries. Over the past few years Ray has been dedicated to the development and creation of Ray is the author of Microlearning for Disruptive Results (soon to be released), Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, Story Impacts Learning and Performance eBook and Story-Based eLearning Design.

Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education and California Institute of Technology, to name a few. He is the Chief Learning Officer of and architect of He has taught at the University of California, Irvine; University of Texas Southwest Medical Center, Dallas; Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, eLearning Guild and ATD Conferences.

Workshop participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth and experience in Story-based eLearning Design.”

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Microlearning for Disruptive Results Online Workshop 
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