Workforce Management estimates that companies spend a combined $8 billion on diversity and inclusion training annually. At the same time, Human Resource Management Journal reports that diversity and inclusion consultants earn a combined $400 million to $600 million annually in consulting fees alone. Diversity and inclusion consultants make an average base pay of $70,657 a year and up to $107,000, according to Glassdoor. But are these investments paying off? Some experts argue that, despite decades of handwringing, costly initiatives, and uncomfortable conversations, organizations have, apart from a few exceptions, fallen far short of their goals.  
 
The good news is that progress is being made. Research by The Conference Board indicates while the impact of DEI solutions still focuses primarily on improvement in representation measures, many organizations are tying programs to preventive measures such as turnover, absenteeism, and engagement, as well as value-add measures, such as productivity, quality, sales, brand recognition, and ROI. But how do you design DEI solutions to improve these measures? During this interactive session, you will learn how to overcome these barriers and prove the value of DEI solutions by applying a Diversity ROI-based implementation strategy to ensure your DEI solutions deliver results that matter.
 
Objectives
After attending this session, participants should be able to:

1. Align DEI solutions with the needs of the business.
2. Design DEI solutions to deliver application, impact, and ROI.
3. Plan next steps to ensure DEI solutions deliver value.

Materials
Tools, resources, and job aids are provided to participants who attend this interactive session.

Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics using the ROI Methodology®. An internationally recognized leader in measurement and analytics, her expertise is documented in more than 50 published books and business journals. 

Patti, along with her business partner and husband, Jack Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers. They also received the 2022 Association for Talent Development Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top 50 coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. Patti serves as the vice chair and finance committee member of the United Nations Institute of Training and Research board of trustees; co-chair of the Institute for Corporate Productivity People Analytics Board; Senior Adviser for The Conference Board; Chair-elect of the International Federation of Training and Development Organizations, and board member of the International Society for Performance Improvement. 

Edward E. Hubbard, Ph.D., CEO of Hubbard & Hubbard, Inc., an international organization and human performance-consulting corporation specializing in techniques for applied business performance improvement, Diversity Return on Investment (DROI®) measurement and analytics, instructional design, and strategic organizational development. He is the author of more than 59 business-related books, including the groundbreaking books: The Diversity Scorecard: Evaluating the Impact of Diversity on Organizational Performance, Measuring Diversity Results, The Diversity Discipline, Measuring the ROI of Employee Resource Groups and Business Resource Groups, Diversity Business Alignment Maps, Intentional Diversity Transformation.

The American Society for Training and Development inducted Ed into the prestigious "ASTD New Guard for 2003." Dr. Hubbard received the "Living Legends of Diversity Award" for creating the "Diversity ROI Analytics" and "Diversity Measurement Fields and their associated Disciplines". He has also received other awards including the "Excellence in Global Leadership Award" from the World HRD Congress, the 2017 Distinguished Alumni Award from The Ohio State University College of Arts and Sciences, the Sentry Award from the U.S. Pentagon, and many others. The July/August 2007 Issue of Profiles in Diversity Journal featured Dr. Hubbard as the "Diversity Pioneer" in Diversity Measurement. Ed serves on the Harvard Business Review, Diversity Executive Magazine and Strategic Diversity & Inclusion Management magazine Editorial Advisory Boards and serves on The Ohio State University African American Alumni Society Board of Directors.

A sample of Dr. Hubbard's corporate experience includes programming analyst and manager, Battelle Memorial Institute, systems analyst, Informatics Corporation, systems engineer, Xerox Corporation, organization development and education specialist, Mead Corporation, corporate director of compensation, training, organizational development, and Communications for the $208 billion McKesson Corporation in San Francisco, California. He also holds a Practitioner Certification and Master Practitioner Certification in Neurolinguistic Programming (NLP), a Neuro-science discipline. Dr. Hubbard earned his bachelor's and master's degrees from The Ohio State University and holds a Ph.D. with Honors in Business Administration.