Manage learning and development like a business by gathering the right metrics, driving continuous improvement, and reporting results up to the executive level.
 
This session will provide you with tangible recommendations and real-world examples for advancing your learning measurement maturity with a focus on the following key areas:
 

• Scrap Learning: what is it and what should I do about it?
• How to use business impact and ROI the right way
• Actionable reports for each role
• Quarterly executive reporting
• Establishing a sustainable approach to measurement

Jeff Grisenthwaite oversees service and support to Metrics that Matter® customers, helping clients to optimize use of the technology and improve the impact of their workforce. Previously Jeff led the development of eLearning and customer training programs for DDC Training Services.