Unconscious Bias is Impacting Your Organizational Performance, Whether you Know it or Not


Chief Thought Leader on Inclusion and Bias, FranklinCovey
Webinar Recording Details
  • Date and Time
    Thu, Nov 05, 2020 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.



Every day, your leaders and workforce are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. As they confront more and more information—requiring them to act quickly while considering varying perspectives—they’re primed to rely on biased thinking.

Why? Because unconscious biases are shortcuts that help our brains compensate for overload, which can affect how we make decisions, engage with others, and respond to various situations and circumstances, often limiting potential, inhibiting performance, and leading to poor decision-making.

Join Pamela Fuller, FranklinCovey’s Thought Leader on Inclusion and Bias and author of The Leader’s Guide to Unconscious Bias: How to Reframe Bias, Cultivate Connection, and Create High-Performing Teams to discover how to create a workplace where everyone feels valued and volunteers their best efforts.

You’ll learn:
  • A framework for making progress on bias.
  • How to identify bias in how people think and act in the workplace
  • The common circumstances that lead to biased thinking and when to pause and more fully consider decisions and behaviors
  • To cultivate deep and meaningful connections between people of varying backgrounds by using empathy and curiosity to expand mutual understanding and improve decision-making
  • To choose courage and engage with care and boldness in addressing the full spectrum of biases that limit people and constrain performance, from race, gender, disability and orientation to socioeconomic status, decision making and how we tolerate risk and engagement
  • Create a culture in which everyone is respected, valued and can thrive and contribute their highest performance

About Pamela Fuller

Pamela Fuller is FranklinCovey’s chief thought leader on inclusion and bias and one of the firm’s top global sales leaders. Pamela served as an architect of FranklinCovey’s Unconscious Bias work session and has delivered that session as well as DEI strategy discussions to thousands of leaders across the globe. She is also responsible for helping clients customize and implement learning and organizational-development solutions to meet their strategic objectives across FranklinCovey’s full catalog of learning solutions.

After earning her MBA, Pamela served as a diversity analyst at the U.S. Department of Defense, focusing on human capital planning, diversity training, and statistical workforce analysis. She began her career in non-profit fundraising and advocacy, always connected to inclusion and the voice of marginalized groups. Pamela currently lives in South Florida with her husband and children, where they spend their free time exploring all manner of superheroes.

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