Making it Work: A Roadmap to ROI Implementation in Learning and Development

Speakers

Patti phillips headshot (1)
CEO, ROI Institute
Ngan nguyen home
Learning Measurement & Assessment Consultant, OhioHealth
Webinar Recording Details
  • Category
  • Date and Time
    Thu, Jan 23, 2020 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.

Handouts


Description

ROI is an economic indicator that describes the program benefits compared to program costs. But how do you really make it work? During this webinar, Ngan Nguyen, Ph.D., CHSE, Learning Measurement and Assessment Consultant at OhioHealth along with Patti Phillips, Ph.D., CEO of ROI Institute, will explain how. During the session, you will learn about the five critical success factors that make ROI work. Additionally, you will be introduced to OhioHealth's ROI implementation journey. Join us for a highly interactive session where you will learn how to implement ROI so that it becomes a seamless part of your learning practice.  

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D., CEO of ROI Institute, is a driving force in the global adoption of the ROI Methodology® and using measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they change their approach to defining and achieving success while improving future results, ultimately adding value to their work, organization, and community. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as vice chair of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR) and faculty of the UN System Staff College in Turin, Italy; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor, Human Capital, The Conference Board; board member of the International Federation for Training and Development Organizations (IFTDO); and is an Association for Talent Development (ATD) Certification Institute Fellow. She, along with her husband and business partner, Jack J. Phillips, is the recipient of the 2022 ATD Thought Leader Award, named among the top fifty coaches globally by the Thinkers50 organization, and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. 

Patti has authored and edited over 100 books, including Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Koehler Publishers, September 2022).

About Ngan Nguyen, Ph.D., CHSE

Over the past few years, the 'volume-to-value' revolution has put pressure on healthcare organizations to deliver high quality care at the lowest possible cost. Learning professionals at these organizations are also feeling the pressure, as they are expected to deliver high quality learning coupled with savings.

Just as it is no longer enough for healthcare providers to report the number of patients served or procedures performed, it is no longer enough for learning professionals to report the number of employees trained, equipment used or technology adopted. The challenge for learning professionals is to demonstrate the value of their learning programs.

One of my roles as the Learning and Measurement Consultant at OhioHealth is to help learning professionals measure and show the value of their learning programs.




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