“Scaling” Workers’ Capacities to Meet Industry Digitalization Demands


Ray 300 300 zoom
Architect of TrainingMagNetwork.com, Chief Learning Officer of Vignettes Learning
Webinar Recording Details
  • Category
  • Date and Time
    Wed, Jul 31, 2019 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
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    Register to view the recording.



UberEats and McDonald’s now use drones for food delivery. Alexa and Google Assistant are now regarded as significant “assisting companions” for both home and office. These are just examples of business and operations digitalization happening across all industries including government and non-profit entities.

The CEO of Microsoft, Satya Nadella says, “We are just starting a multi-trillion industry.” Every business will need to have a digital strategy in place if they are to survive. This trend, impacts learning design and delivery. Businesses are now demanding CLOs and L&D professionals to plan for learning technologies as part of their solutions. However, thought leaders like John Hagel and Josh Bersin suggest that there must be a shift in the types of skills that must be developed. We need to redirect our energy from being overly focused on skills, roles and tasks based on instructions. There is an increasing need to begin to “scale” capacities for people to handle unknown, unexpected, and rapidly changing technologies; acquiring new skills that workers need when automation and A.I. take over many of the routine tasks and roles that people do. The new capacities should include thinking through problems, data analysis, troubleshooting, risks analysis, design thinking, decision mapping and many others. The challenge is, how do we disrupt our own learning and L&D practices to scale capacities? How and where do we start?

Topics to cover:
●     Why will digital disruptions change the face of work, now and in the future?
●     What elements are needed when “scaling” workers’ capacities?
●     How do you assess your current learning ecosystems and integrate “scaling” capacities?
●     What are the 7 steps for ”scaling” capacities?
●     How does “scaling” capacities impact learning design, development, delivery and technologies?
●     How do you, as L&D professionals become active contributors in “scaling” of capacities?
●     Three case studies will be shared in the webinar.

About Ray Jimenez, Ph.D.

Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. As a management consultant, Ray has worked with various experts from different domains and industries. Over the past few years Ray has been dedicated to the development and creation of https://www.situationexpert.com/. Ray is the author of Microlearning for Disruptive Results (soon to be released), Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, Story Impacts Learning and Performance eBook and Story-Based eLearning Design.

Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education and California Institute of Technology, to name a few. He is the Chief Learning Officer of www.VignettesLearning.com and architect of https://www.trainingmagnetwork.com/. He has taught at the University of California, Irvine; University of Texas Southwest Medical Center, Dallas; Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, eLearning Guild and ATD Conferences.

Workshop participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth and experience in Story-based eLearning Design.”

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