Using Chatbots to Engage, Support, and Inform Your Learning Audience


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President, eLearning Joe, LLC
Chief Freedom Officer, Learningtogo
Webinar Recording Details
  • Category
  • Date and Time
    Tue, Oct 08, 2019 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


You can’t be available to provide coaching and feedback 24/7, but an intelligent chatbot can! All over the world, people are using artificial intelligence to manage their bank accounts, book travel, and find great products, so why not use this same technology to help people learn new skills and advance their careers? You might have already considered using artificial intelligence to bring the “wow factor” to your next project, but it can sound like a complicated and expensive endeavor—especially for your first time.

In this session, you’ll develop ideas for realistic, engaging, two-way conversations in your next learning program. You’ll review examples of chatbots that introduce a course and deliver prework, give embedded performance feedback during the course, and share personalized tips after the course. You’ll discover programming tools to get started without specialized skills or equipment. You’ll recognize how easy it is to integrate a chatbot with what you’re already using: Articulate Storyline, Adobe Captivate, Trivantis Lectora, even Microsoft PowerPoint. You’ll save money with a list of free or very low-cost sources for the tools and training you need to build your first bot. You’ll gain a checklist to avoid common beginner mistakes and ensure that your new AI is chatting away as soon as possible.

In this session, you will learn:
  • How to identify at least three ways to incorporate a chatbot into your next learning project using the tools you have today
  • Where to locate the training, software, and tools to help you implement a smart chatbot easily and affordably
  • How to avoid common pitfalls experienced by new developers, so you can get your chatbot talking with your customers and learning audience as soon as possible
  • Why artificial intelligence has a place in the near future of learning

Who should attend
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.), and consultants

About Joe Ganci

Joe Ganci is an eLearning consultant with a long track record. Joe's design approaches and his innovative use of tools, such as Captivate, Storyline, Presenter and Acrobat, ZebraZapps, Roleplay and others, has caused many to rethink how they are designing and developing their eLearning and to implement new and better methods. Joe's personal and hands-on style to consulting has his services constantly in demand and he is privileged to have visited with many clients all over the world. Joe is also editor of the weekly News from eLearning Joe newsletter. In it, he covers several eLearning tools each issue, including Captivate, Storyline, ZebraZapps, Raptivity, iSpring and more, with free samples and demos. The free subscription link is: He has been involved in every aspect of learning development since 1983.

Joe holds a degree in Computer Science and is a published author, having written several books, research papers and many articles about eLearning. He is widely considered a guru for his expertise in eLearning development and teaches classes and seminars at commercial companies, government facilities, leading universities and at many industry conferences, where he has often served as keynote speaker. Mr. Ganci is one of only eight members of the Adobe eLearning Advisory Council and is an Adobe Certified Captivate Expert. He is on a mission to improve the quality of eLearning with practical approaches that work.

About Margie Meacham

Margie Meacham first became interested in helping people learn when she was a little girl struggling to learn how to read. While she didn’t discover it until much later, Margie is dyslexic and was finding it hard to keep up with her classmates. Eventually she figured out how her mind worked and graduated high school as her class valedictorian and summa cum laude from her Bachelor and Master’s level programs. Today, she teaches learning professionals how to apply the latest discoveries in cognitive neuroscience, educational psychology and artificial intelligence.

Margie is a leading expert in the application of neuroscience and machine learning to enhance knowledge management, learning and performance.  Her book, Brain Matters: How to help anyone learning anything using neuroscience, is a practical review of current research. She also writes a popular blog on the science of learning and hosts a  podcast that was voted in the Top 10 for Learning Professionals. In 2019, she was recognized by the World Training Congress as a Top 100 Most Innovative designer. You can learn more about Margie on her website at, or connect with her on LinkedIn and Twitter.


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