You can’t be available to provide coaching and feedback 24/7, but an intelligent chatbot can! All over the world, people are using artificial intelligence to manage their bank accounts, book travel, and find great products, so why not use this same technology to help people learn new skills and advance their careers? You might have already considered using artificial intelligence to bring the “wow factor” to your next project, but it can sound like a complicated and expensive endeavor—especially for your first time.

In this session, you’ll develop ideas for realistic, engaging, two-way conversations in your next learning program. You’ll review examples of chatbots that introduce a course and deliver prework, give embedded performance feedback during the course, and share personalized tips after the course. You’ll discover programming tools to get started without specialized skills or equipment. You’ll recognize how easy it is to integrate a chatbot with what you’re already using: Articulate Storyline, Adobe Captivate, Trivantis Lectora, even Microsoft PowerPoint. You’ll save money with a list of free or very low-cost sources for the tools and training you need to build your first bot. You’ll gain a checklist to avoid common beginner mistakes and ensure that your new AI is chatting away as soon as possible.

In this session, you will learn:

• How to identify at least three ways to incorporate a chatbot into your next learning project using the tools you have today
• Where to locate the training, software, and tools to help you implement a smart chatbot easily and affordably
• How to avoid common pitfalls experienced by new developers, so you can get your chatbot talking with your customers and learning audience as soon as possible
• Why artificial intelligence has a place in the near future of learning

Who should attend
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.), and consultants

Joe Ganci is widely considered a guru for his expertise in eLearning development and technology, and he consults with clients worldwide, creating eLearning modules and templates, often training personnel in their use and then making himself available to assist if necessary.

Margie Meacham first became interested in helping people learn when she was a little girl struggling to learn how to read. While she didn’t discover it until much later, Margie is dyslexic and was finding it hard to keep up with her classmates. Eventually she figured out how her mind worked and graduated high school as her class valedictorian and summa cum laude from her Bachelor and Master’s level programs. Today, she teaches learning professionals how to apply the latest discoveries in cognitive neuroscience, educational psychology and artificial intelligence.

Margie is a leading expert in the application of neuroscience and machine learning to enhance knowledge management, learning and performance.  Her book, Brain Matters: How to help anyone learning anything using neuroscience, is a practical review of current research. She also writes a popular blog on the science of learning and hosts a  podcast that was voted in the Top 10 for Learning Professionals. In 2019, she was recognized by the World Training Congress as a Top 100 Most Innovative designer. You can learn more about Margie on her website at www.learningtogo.info, or connect with her on LinkedIn and Twitter.