Mickey, Donald or Mufasa: What Disney’s Leadership Strategies Can Teach Your People


Len1d 72 1
President, Offbeat Training LLC
Webinar Recording Details
  • Date and Time
    Tue, Jun 23, 2020 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


Discover the three phases of leadership Walt Disney went through to become the wise leader we remember and discover how the leadership lessons he learned, and that Walt Disney World still follows, can improve the performance of your organization’s leaders.

In this illuminating session, Lenn Millbower, a 25-year Walt Disney World veteran, will share Walt Disney’s leadership journey. He will explain each of the three approaches, the situations appropriate for each and, more importantly, situations where each is not appropriate.

The formula leaders are expected to follow will be explained. So will the three leader expectations that determine promotions, raises, discipline, and, unfortunately sometimes, the termination of under-performing leaders. 

Finally, you will be able to compare your own organization’s leaders against the Disney model and action plan next steps for turning your organization’s Mickeys and Donalds into wise Mufasas who can lead the day.

About Lenn Millbower

Lenn Millbower, the Mouse Man™ and author of the just-published Care Like a Mouse: The Key to Delivering Disney Quality Service, teaches Walt Disney inspired customer service, leadership and presentation skills methods. Lenn saw those methods up close. He spent 25 years at Walt Disney World, starting in Epcot Operations, stage managing at Disney-MGM Studios, opening Disney's Animal Kingdom, writing training for Disney University and Disney Institute and leading training at Walt Disney Entertainment. He will inspire you to create your own magic. Give it a shake and watch that magic will take!


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