During this session, you will learn eight steps to build a business case for investing in people. These steps are built on design thinking principles and, by following them, will help ensure learning programs and projects deliver results.

Specifically, you will learn:
 

• Research on what executives want from their learning investments
• Eight steps to build the case for investing in people
• Techniques to seamlessly integrate measurement, evaluation and analytics into your programs, projects and practices

Dr. Patti Phillips, CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries around the world. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their expertise to help organizations and communities thrive. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She also serves on the board of the International Federation of Training and Development Organizations (IFTDO). Patti serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.

Patti’s academic accomplishments include a Ph.D. in International Development and a master’s degree in Public and Private Management. 

Patti, along with her husband Jack J. Phillips, contributes to a variety of journals and has authored several books on the subject of measurement, evaluation, analytics, and ROI. In February 2019, she and Jack received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. In November 2019, the Thinkers50 organization recognized Patti and Jack Phillips as two of the initial Top 50 World Leaders in Coaching. At the same time, they were listed as top finalists for the Marshall Goldsmith Distinguished Achievement Award in Coaching.

ROI Institute was the winner of the Measurement, Testing, and Assessment category of the 2019 Training Magazine Network Choice Awards program.