How to Make All Your Learners Micro-Experts - To Quickly Solve, Fix and Improve Things at Work


Ray 300 300 zoom
Architect of, Chief Learning Officer of Vignettes Learning
Webinar Recording Details
  • Category
  • Date and Time
    Thu, May 16, 2019 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.



All training and learning aim on helping workers impact work positively. However, it is getting harder and harder to connect training to work impacts and knowing they actually happen. Work is changing so fast, training can’t seem to catch up. So, we are back to rethinking how do we make our learners become “micro-experts” - teaching them to solve, fix and improve small work challenges that make them perform better.

Unfortunately, we don’t train them to be “micro-experts”. We try to train them to know ALL content and force them to learn EVERYTHING in the hope that they will use the knowledge while on the job. But they don’t and they won’t - they won’t even remember.  

In the webinar you will learn:
  • What are “Micro-Expert” learners and workers?
  • How do we focus, train workers on fixing, solving and improving work situations?
  • What’s the difference between a SME (subject matter expert) and a SE (Situation Expert)?
  • How to implement a four-step process of creating learning that starts from work experience to micro-expertise?
  • Preview case studies and example templates for “Micro-Expert Development.”

About Ray Jimenez, Ph.D.

Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. As a management consultant, Ray has worked with various experts from different domains and industries. Over the past few years Ray has been dedicated to the development and creation of Ray is the author of Microlearning for Disruptive Results (soon to be released), Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, Story Impacts Learning and Performance eBook and Story-Based eLearning Design.

Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education and California Institute of Technology, to name a few. He is the Chief Learning Officer of and architect of He has taught at the University of California, Irvine; University of Texas Southwest Medical Center, Dallas; Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, eLearning Guild and ATD Conferences.

Workshop participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth and experience in Story-based eLearning Design.”

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