No Amount of Training Can Help Learners In All Work Conditions - So What Do You Do? “Train for the Unknown”


Ray 300 300 zoom
Architect of, Chief Learning Officer of Vignettes Learning
Webinar Recording Details
  • Category
  • Date and Time
    Wed, May 01, 2019 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.



L&D designers, developers and leaders aim for training that provides perfect answers. Unfortunately, when workers are at work, not all conditions stay perfect. There are deviations, exceptions and unknowns that they have not been trained on - mainly because training programs are for perfect solutions, rather than exceptions. Consequently, workers are immobilized and unwilling to go beyond the unknown to take charge and solve problems at work. This brings work results to a halt.

In this webinar, you will learn:
  • Understanding the differences between training and learning and what happens in real work.
  • What are the opportunities that can bridge the perfect training ideas with the deviations, unknowns and unfamiliar in real work conditions.
  • How to assist learners and workers go beyond the training programs they are provided.
  • What tools can you use to help learners anticipate and take actions in unknown conditions.
  • Preview case studies and research on “Training for the Unknown.”

About Ray Jimenez, Ph.D.

Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. As a management consultant, Ray has worked with various experts from different domains and industries. Over the past few years Ray has been dedicated to the development and creation of Ray is the author of Microlearning for Disruptive Results (soon to be released), Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, Story Impacts Learning and Performance eBook and Story-Based eLearning Design.

Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education and California Institute of Technology, to name a few. He is the Chief Learning Officer of and architect of He has taught at the University of California, Irvine; University of Texas Southwest Medical Center, Dallas; Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, eLearning Guild and ATD Conferences.

Workshop participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth and experience in Story-based eLearning Design.”

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