Emotional Intelligence Fundamentals for Sales Professionals: EQ Trumps IQ for Sales Success


David mantica
Chief Revenue Officer, Digital Transformation Inc.
Webinar Recording Details
  • Category
  • Date and Time
    Tue, Mar 27, 2018 at 11AM Pacific / 2PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


You may be familiar with IQ, which measures your cognitive intelligence.  But has anyone ask you about EQ or Emotional quotient? What is EQ? Emotional intelligence is your awareness regarding your actions and feeling, including how they affect the people around you. Successful sales professionals have a VERY HIGH EQ. They understand how to work with people and work within situations.

People buy from people they like. EQ people understand the elements of Likeability, which go beyond being nice.

In this session we will cover:
  • How Emotional Intelligence impacts your sales team’s effectiveness
  • The critical differences between EQ and IQ and what is “Sales EQ”
  • Identification of YOUR emotional hot buttons
  • The 4 levels of emotional intelligence
  • Detecting emotional outburst in others and managing those outbursts
  • 3 impactful techniques to sell using concepts of EQ and Likeability
  • Developing EQ in your sales team and driving increased bookings

About David Mantica

David Mantica is CRO of DTI (Digital Transformation Inc.). His career as a business leader in the training, coaching and consulting industry spans twenty-two years. As a specialist in business-to-business human capital transformation, David brings deep experience to roles in executive, product management, marketing, and operations capacities. He has an impressive portfolio of goal-driven successes identifying market opportunities in the training sector and responding with training product development initiatives. He has led or conducted product management efforts around more than 300 training courses, delivered both as expert-led classroom programs and live online training delivered remotely. Courses developed by his firms have addressed skills gaps in a range of industries, including the software development life cycle, many IT topics, telecommunications, finance, healthcare IT and marketing.
David’s primary professional expertise lies in his unique ability to understand the business drivers that underscore the need for technology skills and find a market niche for educational products which help professionals achieve competitive advantage with these skills. He also specializes in topics focusing on the alignment of business needs and technology resources and building training solutions around it.


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