Needs analysis is often an arduous and lengthy process - but it is absolutely necessary if you are to have a successful training outcome. This session will focus on 10 crucial questions to ask of your internal or external clients to ensure that you are creating a training program that is truly necessary and one that will return significant business results.

Dr. Nanette Miner is a nationally known author and consultant in the field of workplace learning. As an instructional designer for over two decades, Nanette is unique in that she is able to design curriculum for all delivery mediums including the traditional classroom, asynchronous and synchronous eLearning, or a blend of all mediums. She is the President of and Managing Consultant for The Training Doctor, LLC A popular speaker at industry and trade conferences, Dr. Miner is the author of The Accidental Trainer (Pfeiffer, 2006), co-author of Tailored Learning: Designing the Blend That Fits (ASTD, 2009), editor of How To Design For The Live Online Classroom: Creating Great Interactive and Collaborative Training Using Web Conferencing (Brandon Hall, 2005), contributed to the 2009 Pfeiffer Annual on Training, and has authored over 100 articles on various aspects of workplace learning.