Dealing with Difficult Participants

Speaker

Becky
President and CEO, The Bob Pike Group
Webinar Recording Details

Description

Do you wonder what to do about people who arrive late, text during meetings, make critical comments, ask arcane questions or refuse to participate? Thebehavior of one person can sway the others and derail your class or meeting. Discover how participant-centered instruction can minimize these behaviors and create a positive and exciting program. Identify specific and strategic coping strategies to make all participants learners. A little preparation and creativity will go a long way in winning over even your toughest crowd.

In this webinar, you will:
  • Discover how to manage the six most challenging behaviors
  • Discuss the underlying issues behind the behavior
  • Plan participant-centered activities win over everyone and make your job easier

About Becky Pike Pluth

Becky Pike Pluth is not your typical speaker. Over the past 18 years, Becky has designed and delivered more than 5,000 interactive webinars on a variety of topics including sales, customer service, train-the-trainer, performance consulting, and virtual presentation skills. Her in-person sessions at Training Magazine and Association for Talent Development conferences have drawn standing-room-only audiences for the last fourteen years. She regularly has more than 2,000 registrants for her free webinars for The Bob Pike Group and Training Magazine Network.

With more than 24 years of experience in training delivery and design and business operations, she has been the owner of The Bob Pike Group for the past eight years. She also is the author of Creative Training: A Train-the-Trainer Field Guide, 101 Movie Clips that Teach and Train and nine other influential books and resources.

In designing these interactive webinar tools, Becky has utilized sustainable change and adult learning principles. These methods are practical, repeatable, and highly effective. A trained educator, Becky expanded into corporate training after completing her master’s degree in teaching and learning. She also is a Certified Speaking Professional through the National Speakers Association





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