Dealing with Difficult Participants


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President and CEO, The Bob Pike Group
Webinar Recording Details


Do you wonder what to do about people who arrive late, text during meetings, make critical comments, ask arcane questions or refuse to participate? Thebehavior of one person can sway the others and derail your class or meeting. Discover how participant-centered instruction can minimize these behaviors and create a positive and exciting program. Identify specific and strategic coping strategies to make all participants learners. A little preparation and creativity will go a long way in winning over even your toughest crowd.

In this webinar, you will:
  • Discover how to manage the six most challenging behaviors
  • Discuss the underlying issues behind the behavior
  • Plan participant-centered activities win over everyone and make your job easier

About Becky Pike Pluth

With more than 15 years as a training professional and two training industry best-selling books on the market, Becky Pluth, The Bob Pike Group’s President, and CEO, doesn’t rest on her laurels. “Continuing education, whether formal or informal, is critical for those of us in education!” Becky said. “And, for many of us in this industry, I think the desire and passion for learning comes naturally.” As proof of her desire to continuously strive for “great,” Becky was named one of Training magazine’s Top 40 under 40 in 2012. Becky has more than 17 years of exposure to Bob Pike’s Creative Training Techniques (CTT) and vast experience in cross-functional training design and delivery, project management and business operations. She easily employs a participant-centered approach to classroom training, one-on-one training, and blended e-learning. She has helped many Bob Pike Group clients realize cost savings and training efficiencies through utilizing a participant-centered approach.

Becky is a certified K-12 teacher and received her master’s degree from St. Mary’s University. She is a member of the American Society for Training and Development and the National Speakers Association. She also is the author of the award-winning 101 Movie Clips That Teach And Train and Webinars with WoW Factor.

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