Research shows that incivility in workplace has a detrimental impact across a wide range of areas.  Lack of support from the people around us has shown to decrease work effort, time spent at work, customer service, quality, and commitment. While at the same time increasing worry, frustration, avoidance, and ultimately turnover.

In this webinar, we’ll explore the exciting topic of emotional intelligence (EI) through the world’s first scientifically validated model the EQ-I 2.0. Using the acronym S.U.P.P.O.R.T we’ll connect emotional intelligence skills to actions & behaviors leading to a more civil and emotionally healthy workplace.

Highlights:

• Qualities & Characteristics of people in a supportive workplace
• Overview of Emotional Intelligence and the EQ-I 2.0 model, composites, and skills.
• Understanding EI patterns and why EI can be developed
• A guide to supporting others - Connecting specific EI skills to S.U.P.P.O.R.T
• Supporting Ourselves – The EI connection to our overall Well Being

Ed Hennessy is a Master Training Partner in Emotional Intelligence EQ-i2.0 & EQ360 and the Pearman Personality Integrator with Multi-Health Systems (MHS) a global provider of leading psychological assessments for over 30 years.  Ed and the team at Leadership Call, LLC work with individuals and organizations through a blended approach which can include EQ-I 2.0 Certification, workshops, assessment, leadership development, coaching, presentations, public speaking, and other EI related services. Their clients include hundreds of individuals and organizations around the world representing a vast diversity of major industry also including Higher Education, Federal/Government, Military, and Law Enforcement. Ed is a U.S. Army Veteran and graduate of Norwich University the Nation’s Oldest Private Military College.