At The Baldwin School, the brand promise: Accomplished Women—Interesting Lives, was being delivered successfully over and over again. Whether the accomplishments had gained public notoriety or not (and many had), each woman honestly could declare that she graduated knowing there was a special place in the world for each of them and the only barrier to an "interesting life" was themselves.

Mentoring becomes a productivity accelerator only when an organization takes it seriously—that is, when it becomes more than an educational tool indulged in "as time permits."

When it comes to ensuring that your blended learning curriculum is a success, focus on marketing the blend, managing its implementation, and motivating learners to enroll and complete the entire program.

To improve our knowledge sharing in the year to come, we need to move into the Information Age, where knowledge is on demand; where learning can be fit to me as opposed to me having to fit everything to it.

Collaborating with store and pharmacy operations to gather data and insights on customer needs, operational metrics, and learner audiences, six designers in just six months developed a 12-week curriculum to engage and educate thousands of Walgreens team members on new Well Experience behaviors, roles, technologies, products, and processes/procedures.

One of the most effective ways to improve your interpersonal skills is to imagine how you would like to be treated by others.

In Brandon Hall Group’s 2014 Performance Management Study, 88 percent of 223 responding organizations have a performance management strategy, yet 71 percent say their current approach to performance management needs improvement, even reinvention.

Excerpt From Chapter 11: The Island of Misfit Toys from "Culture That Rocks" by Jim Knight

Channel incentive programs rest on the simple idea that people are more likely to perform the desired behavior when they are positively incentivized, i.e., they stand to benefit in some manner, or otherwise improve their current status, by behaving in the desired manner.

The reality is horrible bosses are inevitable. And they’re as big and bad as ever, according to a recent survey done via social media.