In my continuing journey post lay-off, I often find myself deep in thought. Sometimes, the thoughts take me to a place where I am desperately trying to part the curtains of what is not known, to be able to see what is down the road. Other times, I’ll have spent many minutes brainstorming with myself. […]

Virtual teams often face difficulties solving problems, making decisions, generating innovative ideas, and reconciling differences. When team members don't meet with each other face-to-face, it can be harder to build rapport, develop trust, and establish meaningful collegiality.

Have you taken inventory of your co-workers recently? And have you noticed the many women, and, specifically, women in leadership roles?

If you’ve been following my blog for a while, you know that I became "displaced, redundant"—and all of those other kinda crazy euphemisms that corporate HR leaders come up with to "soften the blow" of letting people know that they no longer have a job. (Secretly, I think someone at one or the other of […]

The "Dimensions of Success", or "Results, Process and Relationship", is a foundational model for Interaction Associates' work. Too often, an organization values just one dimension of success and lets the others slide.

Enjoy our 2013 Holiday card — from all of us at Interaction Associates.

Interaction Associates original research on teams - what makes teams successful vs. ineffective - identified five attributes for high performing teams:

As I look forward to the coming year, and think about the individual leaders with whom I’ll be working; I'm thinking about a consistent theme that concerns me.  Many leaders, especially women leaders, are expressing weariness, fatigue, and a general feeling of being "used-up;" in other words, the

Grappling with a thorny, complex business issue? Who isn't, these days? Trouble is, leaders often are good at identifying strategic outcomes; what leaders aren’t as good at, is identifying how the strategic work gets done.

The question that headlines this piece is not exactly on a par with "What is the meaning of life?" but it’s important, nevertheless. For a business to succeed, it ought to be able to come up with a sensible answer that resonates with customers.