BizLibrary Video Lessons - 75 Videos

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MS Office 2013 Excel: Module 1 - Starting with Excel 2013
Excel users have been crying out for new, more functional features that will eliminate workarounds and give new solutions to old problems. Excel 2013 has the answers—and this special course pulls back the curtain on what makes this new version so special, shows you what’s new and explains how the revamped tool options can simplify your workload by improving your number crunching and upgrading your data presentation. This lesson introduces the fundamentals of MS Office Excel 2013.
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PowerPoint 2013 Part 1: Insert a Chart from Excel
To insert an existing Excel chart to your presentation, you can copy and paste the chart to the desired slide. When adding a chart from Excel into your PowerPoint presentation, you have the option of either linking or embedding the chart to your presentat
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DISC: DISC Introduction
Welcome to our DISC series, the Introduction session. This series is full of helpful information that can help in communicating with other people, leading, building a team, selling, negotiating, servicing your customer, and building relationships with other people.
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Seeing Red Cars with Laura Goodrich
How can you get more of what you want?  Seeing Red Cars encourages audiences to focus on what they DO want instead of focusing on what they don't! By having a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization.  Hosted by Laura Goodrich, trainer and consultant, this unique and engaging program helps audiences make better decisions, combat negativity, and create a positive environment.
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Identifying Personal Priorities
Welcome to the ‘Setting and Managing Priorities’ series of video lessons meant to teach you how to prioritize amid the constant barrage of responsibilities of daily life. This video lesson, ‘Identifying Personal Priorities,’ is the third in a series of six. While watching the lesson, you will gain a sense of the different ways your personal factors shape what you prioritize. A few examples include professional goals and deadlines, as well as how much you enjoy doing a particular task. While describing these factors, the lesson also explains how sometimes personal factors generate false priorities, based on attitude rather than smart business tactics. After viewing this lesson, learners will have a better sense of how to balance their personal priorities in a beneficial way.
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Ethical Expectations: Code of Conduct and Compliance Training (Section 5)
This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. This section of the course include the topics of antitrust laws, exchanging competitive information, proper communications, ethical responsibilities, and reporting and assistance.
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Ethics Episode 5: How To Avoid Sexual Harassment In Under Four Minutes!
This video is part of the Ethics Video series, Part 3: How to Deal with (and avoid) Discrimination and Sexual Harassment. Every year, ethical violations cost companies millions (and sometimes billions) of dollars in fines, legal fees, and lost revenue.  In an increasingly transparent world, maintaining ethical business standards is increasingly important.  The only problem is that ethics training is usually about as exciting as watching someone watch paint dry.  Fortunately for you, we’ve found a way to make it fun!  Who would have known that videos and workbooks about ethics could be so amazing?
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Post-Project Evaluation
Why should you do post-project evaluations and how do you go about creating them? Jeff Crow provides a step-by-step description of what to include along with tips for making them useful.
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The Impact of Being Human (Part 1 of 6)
The narrator describes the experience of being human contrasted with the inner working visuals of the human body and mind.
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You Can Do It!
This is an educational video about inspirational teaching and motivation in a Latin American Dance setting. Practical applications of this video include "train the trainer" professional development and "feel good" motivational starter for a training session and/or team meeting.This program does not include a quiz. To achieve a completed status in the Learning Management System, you must view the video in its entirety.
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Guns At Work
Regardless of your position on gun control, there is clearly a lot of controversy around guns in the workplace. Do your policies on gun possession and violence effectively balance safety with the laws in your state?
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Training Process vs Programs
Welcome to the 22nd video in our Advanced Train the Trainer series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: Training Management, Research, Content Development and Delivering Training. This video is part of the Delivering Training programs and discusses how training events are only one part of what it takes to achieve something called “transfer of learning.”
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Fire Extinguishers
If you’re an employer, there are several factors you need to consider when creating your fire evacuation plan. This course covers topics including employer options for portable fire extinguishers, fire risk assessment, how to use a fire extinguisher, and an overview of training necessities for employees.
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Respiratory Protection
Breathing clean air is what everyone needs to do to stay safe and healthy on the job. But some jobs can expose workers to contaminants that can cause simple irritation or even a serious illness. A respirator is a piece of Personal Protective Equipment like gloves or a hard hat, but they are more complex and require specific training before use. Air purifying respirators can be an effective means to keeping harmful contamination out of worker’s lungs, but need to be selected, fitted, used and maintained in a way that assures protection. This program on Respiratory Protection will give you what you need to know from an OSHA compliance perspective.
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Managing Me
As the leader of any group, problems are inevitable. So...how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear. Viewers recognize that how you react often has a far greater impact--on morale, on retention, on productivity--than any specific problem ever could. The key to managing other people is learning how to manage you.
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Achieving Buy-In for Change: Part 1
Welcome to the Make Change Work™ series, written and presented by business performance veteran and award-winning author, Randy Pennington. This 10-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the fourth video and is designed to show that you must engage and reengage others at every step of the way to build support and ownership for results. The series list is included as a reference to the suggested viewing order.
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Leadership Best Practices - Part 3: The Irrefutable Laws of Leadership
Welcome to the Leadership Best Practices series, Part 3: The Irrefutable Laws of Leadership. Many leaders set out laws they believe are certain, undeniable and indisputable. Explore which ones have the most validity in your career. A quiz that covers the series is included with the last course, "Leadership Best Practices - Assessment."
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Leaders' QuickTip #15: Solidify Their Learning
In this course, you will learn about supporting the absorption of new learning or training in your employees. You will learn about how to keep the information fresh in their minds, as well as ideas for extending the training to others in your company.
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The Power of Teamwork Inspired by The Blue Angels
In this dynamic video, Commander Scott “Yogi” Beare, U.S. Navy (Retired) uses his experience with the Blue Angels to help your team reach new heights. Some of the ideas addressed in this video are: 1. Identify 12 keys to unlocking the power of teamwork. 2. Recognize and appreciate that high performance teams are the result of intensive training, detailed procedures, shared values, and trust. 3. Understand that to create positive synergy, teams must have the right people in the right places—all focused on achieving a common goal.
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Coaching Your Team to Higher Performance - Stage 3: Norming
Welcome to the Coaching Your Team to Higher Performance series, the Stage 3: Norming session. While it may appear as though there may be a time when the team’s coach could pause, take a breath, and relax a bit, quite the opposite is true. Just because the team has begun to be productive—working well together, meeting deadlines and completing tasks—success is not guaranteed. In this stage, the coach has to become a master facilitator, ready to intervene as needed. A quiz that covers the series is included with the last course, "Coaching Your Team to Higher Performance-Assessment."
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Cutting Edge Communication: Coaching New People
This video addresses how to coach new people. Ideas such as welcoming them, giving feedback, encouraging new skills and being a good role model are discussed. Carlos has been asked to help newcomer Dion settle in, like Alex helped him when he was new. Skills covered include first introducing newcomers to the corporate culture (Marcus uses two toy kangaroos, to the bemused Dion and Tatiana) and welcoming questions. Please Note: These videos are designed to provoke discussion and response. They are fast paced, short, character-driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the Switch On and/or Workplace Excellence series, also by Seven Dimensions.
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Customer Service Episode 1: A Tale of Two Businesses
This video is part of the Customer Service series, Part 1: Before the Customer Arrives! In an era where many companies offer similar products and services at similar prices, it’s often hard to stand out.  But if you offer the best customer service around, you’ll win more than just customers - you’ll win loyal customers.  The kind that keep coming back and tell their friends to do the same.  If that sounds good, this video training series with accompanying workbooks is exactly what you need!
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When Things Go Wrong
Welcome to the Customer Service Communication Skills version of the Performance Excellence video series. This is the sixth video lesson in a series of 12 and provides you with five learning points to help you handle your mistakes once you run into a service situation gone wrong. To give great service, one of the things you have to learn to do is LOVE customers. Not like them. Not tolerate them. Not endure them. LOVE them. If your organization doesn’t serve customers properly, you can bet customers will replace you with someone who will. This video series will help you communicate properly with customers, generate satisfied customers, and contribute to a great customer service organization!
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Prospecting by Phone: Great Incoming Greetings
Welcome to the 3rd video of 9 in the Selling at a Distance sub-series, “Prospecting by Phone.” Some people think that cold calling can be intimidating, exhausting or out-of-date. In this series, you will learn different strategic guidelines and tips to becoming effective at prospecting by phone. The primary goal of prospecting is to get someone to call you back. This video provides what you need to say on your incoming greeting to reach that goal.
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