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Why Your ROI Story Is Stronger Than You Think If you’re in charge of training a sales team, you know how hard it is to ensure they properly receive and retain training while in the field. But since organizations often treat sales training as an unavoidable cost of doing business, you may find it even harder to justify investing in technology that would improve your learning program. Sales, sales enablement, and sales training leaders often don’t realize how much investing in sales training technology contributes to a stronger ROI. That’s because most companies haven’t instituted best practices for identifying the business impact of better sales learning. Most limit their tracking to activity metrics like usage and adoption, or they capture anecdotes about how a recent training contributed to closing a specific deal. Quantifying the full return on your sales training investments helps you more effectively champion your initiatives and win more resources. That way, you can improve your team’s performance and create a virtuous cycle of continuous improvement. Here are four sources of ROI you’re already delivering that you should capture to demonstrate how sales training contributes to the bottom line of your organization. Click below to download this eBook.
As the professional landscape evolves and organizations are beginning to finally take action towards the future, many need ways to support their teams safely and efficiently not only during the transition, but for the longer term. Dive into the four key workplace learning trends you should be aware of in 2021 and how they impact your approach to your current learning programs looking ahead.
Investing in the development of your employees is critical to staying competitive in the current globalized marketplace. Yet, research suggests that up to half of the investment your organization is making in development is being wasted. Employees lose up to 75% of the information they receive1 through traditional approaches to learning and development (including learning management systems, episodic trainings, and workshops) — an effect known as the training transfer problem2. Click below to download this White Paper.
Digital transformation is undeniably here. You have the opportunity to lead your organization into the future... or you could resist and end up left behind. Here's what you need to know: "Digital transformation" is more than a buzzword. There is "no going back" - eLearning is here to stay. The education industry is typically slow to adapt, but now is the time to seize the opportunity! There are 5 key factors driving this transformation... ... and all 5 of them will have a profound impact on how you conduct business in 2022 and beyond. In this free eBook, we share 5 key factors driving digital transformation and how you can take advantage of this unique opportunity.
Considering whether virtual reality is right for your training needs? In this eBook, you’ll discover 5 training instances where VR excels. We showcase real-world examples and tell you exactly why virtual reality training works! See how organizations across industries saved money, increased learning retention, and more. The examples in this book will also serve as inspiration for your own immersive learning projects. Remember, anything is possible in virtual reality!
We have identified five potential areas of failure in sales process/sales methodology implementation in the midst of data-driven sales transformation.  These areas are broad and multifaceted, but we have explained them within the context of the business issue, and their effects on process implementation, as well as the way that shifting process implementations can affect business issues.
Many studies show the more direct we are in our approach to learning, the greater the depth and length of retention. More specifically, the clearer we make our learning, the easier it becomes for someone to remember. So, the clear path to learning is making it simple. And making it simple means breaking it down into small parts. Click below to download this white paper.
Now more than ever, business innovators like you are investing in higher education partnerships. Attracting, retaining and developing today’s workforce is more crucial-and more difficult-than ever before. As a leader, you face multiple human resource challenges, including: • Recruiting and retaining top talent in a low unemployment market • Offering the variety of benefits your diverse employee base demands • Demonstrating commitment to your employees • Supporting your organization’s need to grow and develop future leaders   Investing in higher education partnerships helps address these challenges head-on, while allowing you to positively impact your organization. And as Benjamin Franklin said best, "An investment in knowledge always pays the best interest." In this briefing, we’ll explore the reasons why today’s business innovators invest in higher education opportunities for their employees.
Are traditional Learning & Development (L&D) approaches broken? You want to help your people develop key skills and behaviors that will propel your organization forward. Yet studies reveal employees forget up to 60% of what they hear in a typical L&D session—on the exact same day they hear it. And research shows that 7 out of 10 employees fail to ever transfer what they learn to their actual jobs. Something is clearly not working. Clinging to legacy L&D methods is no longer an option. You need a way to add strategic value to your organization—especially at a time when L&D must prove ROI and business outcomes such as retention and P&L. Read the 5 Reasons Why L&D Isn't Working Today, to learn: The top five reasons current L&D solutions are failing you How to move beyond L&D to get real results you can see (and measure) Why companies like Logitech and Workday are turning to one-on-one coaching at scale to create lasting behavior change
Learning and development has evolved significantly over the past ten years. Many of the advancements have been tied to new technologies, borrowing from other industries and disciplines like marketing and design thinking, and important shifts in the way people work and learn. According to Deloitte: This white paper examines the key shifts happening in the workforce today, the opportunities opening up for organizations, an evolving point of view on what makes effective workplace learning, and a vision for how organizations can adapt to meet the needs of learners.
As companies from Alphabet to Zoom enforce "return to the office" policies, many L&D managers are being asked to adjust their training strategy. Sometimes, this involves reducing self-paced or virtual instructor-led training (VILT) in favor of more on-site instructor-led training (ILT) events. Unfortunately, not all workers are eager to return to in-person training. How can you overcome resistance and encourage people to come to training with an open mind and willingness to learn? Download this eBook for 5 guidelines that will help you develop a better on-site learning experience.
It’s common for venues to claim to be one-size-fits-all, but most are equipped for one type of event and ill-suited for others. So how do you find the ideal venue for your group’s needs? To help you navigate the labyrinth of offerings, the expert planning team at The National Conference Center has put together a comprehensive list of key factors any planner should consider when selecting a venue for a meeting, training or event. Click below to download this White paper.
What makes up a great eLearning strategy? There’s no simple blueprint guaranteed to work for every organization; however, in many successful programs there are recurring themes. The reality of modern learning and development programs is that training needs to be repeatable, scalable and uphold learning standards. Simultaneously, training programs are often more engaging when they are personalized to the learner.  Striking a balance between these two demands is the challenge that many learning professionals face and is a perennial topic of conversation. Crafting an effective eLearning strategy is also a moving target as objectives change. Organizations must constantly change strategies to adapt to new objectives, changes in budgets, and adapt to a changing world.   Managing a modern eLearning program includes more than just expanding learning content libraries. In many cases, more isn’t always better. Simply adding additional content doesn’t address the needs of all learners in the organization.  In this eBook, we focus on a few ways to examine and refine strategies around learning programs. Topics include: A Purpose-Built Content Library Responding to Workforce Trends Peer-to-Peer Learning Integrated Learning Plans Using Analytics To Inform Strategy
COVID-19 has obviously impacted the world of work in deep, disruptive ways. Your organization’s approach to what work is and how it gets done is likely to continue to evolve. Some industries are more prepared than others for this transformation, but HR and L&D pros in every industry are poised to become advocates for lasting and meaningful change, drawing on lessons about work during COVID-19. In this eBook, we dig into the impact of the pandemic on the workplace and how smart HR pros and learning leaders are preparing for the "new normal" post COVID-19.
Workplace expectations are once again on the rise. L&D is now managing more than ever before, and often delivering training to a scattered workforce. The demands of modern learning are quickly showing the limitations of inferior solutions. In this eBook, we’ll breakdown the 5 ways that modern learning is rewriting the rules of the LMS.
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eLearning, Tools & Technology
50 Thinking Tools to Help Learners Scale Capacities Infographics for Social Collaborative Learning
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technology
As technology continues to advance, video accessibility will become more and more important - both in terms of legal requirements and the needs of our world.  Captions have become much more ubiquitous with the growth of online video. Laws continue to close the accessibility gap by requiring captioning in more places where video is found, but people are also starting to appreciate the universal benefits of transcription and captioning.  As video continues to dominate the web and other public spaces, captioning will become less of an afterthought and more of a necessity in an increasingly accessible world. Download this Guide for an excellent introduction to captioning (vs subtitles) their importance to learners and even their role in risk management (see pages start on #24!).
Accessibility is becoming ever more important to organizations seeking to make all learning accessible and those who want to manage risk through compliance and even where 508 compliance isn't required, through best practices in instructional and training videos.   Click below to download this excellent resources, attend the webinar and watch for the companion piece in your InBox soon, "Beginner's Guide to Captions for Training Videos"
Learner motivation is a critical success factor in designing e-learning that makes a difference. In an individualized learning setting, like asynchronous web-based training programs, active learner engagement is necessary for learning to occur. So while it is important for the instructional designer to get the content "right," it is even more vital (and usually more challenging) to design interactivity to draw in the learner to commit to the authentic behavior needed for learning to occur.  This e-book presents some straightforward and effective design strategies to create learner motivation in e-learning.
Learning content has never been easier to create. It is true that creating learning content comes with its own sets of challenges, but the plethora of tools available today have made authoring somewhat easier. What is not getting easier, however, is information overload for the learner. Organizations with the ability to easily create content on the fly means that new content is often created for every situation. Now, learners have to sift through mountains of content to get the information they need. A recent report showed that 24 percent of learning leaders said "content overload" was a huge problem in their organizations, and 38 percent more said that knowledge transfer and retention of content are their biggest challenges.
In high-consequence industries, accidents can lead to loss of life, general disruptions, or risks to safety. Imagine the business impact if your organization were suddenly unable to meet compliance, service, or production commitments. That’s not a position you want to be in. Keep these six things in mind as you make your contingency plans
Executing talent management activities before they’re needed is an earmark of a successful business. With aging workforces and a shortage of critical talent being among the biggest challenges facing today’s businesses, strategic workforce planning - the discipline of forecasting future gaps between demand and supply of critical talent, to ensure that you have the appropriate workforce mix three, five or ten years from now - has become one of HR’s most important responsibilities.
Are you considering working with a custom content development shop to help frame your learning strategy, create a curriculum, convert existing training, or simply give you a hand?  Working with the right vendor can deliver extraordinary results—ones that engage learners, drive behavior change and foster a culture of learning in your organization—IF you choose the right partner. Download this free eBook and learn 7 best practices that will help you build a successful partnership and deliver better learning experiences. 
There is a large contingent of instructional designers out there who are forced by their organizations’ lines of business to take orders and "design" eLearning courses. Stakeholders ask these well-intentioned instructional designers to become order-takers and apply learning objectives, knowledge checks and assessments to their PowerPoints and import them into a Storyline or Captivate published SCORM file. Once it is loaded into the organization’s LMS it resides there in a deep blue abyss forever. Did I mention that these projects have a completion deadline of 2-3 weeks? Does this sound like you? It’s not your fault. Let me say it again, it’s not your fault! After all, you have a backlog of projects and only so many hours in a day to argue the merits of learner-centric and performance-focused eLearning They were frustrated with bad eLearning that fails to live up to its promise of improving performance and creating measurable results. So they decided to come up with a set of 22 principles that reflect effective performance-focused eLearning that instructional designers should know and use. I’m a signatory and agree with every principle in the manifesto. However, it falls short of being a useful tool that instructional designers can use to evaluate their design throughout the project life cycle and make changes for the better. There are other tools out there that evaluate the quality of instructional design based on performance-focused and learner-centric standards. Take the Quality Matters Rubric for instance. This tool is very advanced, has quality assurance standards, certification for designers, and even membership opportunities. However, it focuses primarily on academia not industry, it is very rigorous, and it can take almost as much time to evaluate your course than building the actual course. Therefore, I decided to come up with an evaluation tool for my team and I would like to share it with you. The evaluation tool is called the 7 Better Learning Principles Assessment (of course if someone comes up with a better name, I’m all ears).
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