There's formal learning and there's informal learning, and never the two shall meet. Unless, that is, you really care about results and transfer back to the job. This case-study  will show how formal learning, on-the-job transfer, and cutting-edge social technologies are being integrated into an employee accreditation program and a sales readiness initiative. An integrated approach to blending the formal with the informal also provided an opportunity to use workforce analytics to measure impact.

Aids and tools will include:
 

• How to focus on results to get the investment you need
• A matrix for developing an integrated solution
• How to respond when your customer asks for something you disagree with
• How to use your LMS to track employee accreditation and results

Karie Willyerd is the Workplace Futurist in the HR line of business for the SAP Cloud.  Prior to that she was the cofounder and CEO of Jambok, a video social collaboration platform acquired by SuccessFactors in 2011 and now part of the SAP Jam platform. While Karie was the Chief Learning Officer for Sun Microsystems, she and her team won the most awards for learning excellence in history, including being named by ASTD as the #1 BEST in the world.

She is the coauthor of the bestseller, The 2020 Workplace: How Innovative Companies Attract, Develop & Keep Tomorrow’s Employees Today and has written dozens of articles, including a feature in Harvard Business Review on Mentoring Millennials.  She blogs for Harvard Business and Forbes, and is an advisor to the business school at Colorado State University and the Center for Effective Organizations at USC.  She serves on the board of City Year, Silicon Valley.  Karie is at work on her next book -- Stretch: How to Future Proof Yourself for Tomorrow’s Workplace, to be published in October, 2015.